Hi Jay, Apologies for responding it late, I'm able to update the devicePreference by sending devicePreference as null.
like this xml. <?xml version="1.0" encoding="UTF-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> <soapenv:Header> <ns1:RequestHeader soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"; soapenv:mustUnderstand="0" xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201306";> <ns1:authToken xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201306";>******</ns1:authToken> <ns1:clientCustomerId>***</ns1:clientCustomerId> <ns1:developerToken>****</ns1:developerToken> <ns1:userAgent>INSERT_COMPANY_NAME (AwApi-Java/8.12.1, Axis/1.4, Java/1.7.0-google-v5, legacy)</ns1:userAgent> <ns1:validateOnly>false</ns1:validateOnly> <ns1:partialFailure>false</ns1:partialFailure> </ns1:RequestHeader> </soapenv:Header> <soapenv:Body> <mutate xmlns="https://adwords.google.com/api/adwords/cm/v201306";> <operations> <operator>SET</operator> <operand> <feedId>1968</feedId> <feedItemId>80088</feedItemId> <devicePreference/> </operand> </operations> </mutate> </soapenv:Body> </soapenv:Envelope> [24 Sep 2013 19:06:07,808 - DEBUG] <?xml version="1.0" encoding="UTF-8"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> <soap:Header> <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201306";> <requestId>0004e71e490b44a80a42194900002008</requestId> <serviceName>FeedItemService</serviceName> <methodName>mutate</methodName> <operations>0</operations> <responseTime>100</responseTime> </ResponseHeader> </soap:Header> <soap:Body> <mutateResponse xmlns="https://adwords.google.com/api/adwords/cm/v201306";> <rval> <ListReturnValue.Type>FeedItemReturnValue</ListReturnValue.Type> <value> <feedId>1968</feedId> <feedItemId>80088</feedItemId> <status>ACTIVE</status> <startTime>20131010 101010 Asia/Tokyo</startTime> <endTime>20131110 101010 Asia/Tokyo</endTime> <attributeValues> <feedAttributeId>1</feedAttributeId> <stringValue>http://code.google/</stringValue> </attributeValues> <attributeValues> <feedAttributeId>2</feedAttributeId> <stringValue>http://code.google.com/p/google-api-adwords-java/wiki/NoClientLibrary</stringValue> </attributeValues> <scheduling> <feedItemSchedules> <dayOfWeek>MONDAY</dayOfWeek> <startHour>4</startHour> <startMinute>FIFTEEN</startMinute> <endHour>7</endHour> <endMinute>FORTY_FIVE</endMinute> </feedItemSchedules> <feedItemSchedules> <dayOfWeek>MONDAY</dayOfWeek> <startHour>8</startHour> <startMinute>FIFTEEN</startMinute> <endHour>20</endHour> <endMinute>FORTY_FIVE</endMinute> </feedItemSchedules> </scheduling> </value> </rval> </mutateResponse> </soap:Body> </soap:Envelope> Or the code snippet for Java is like this. FeedItem feedItem = new FeedItem(); feedItem.setFeedId(feedId); feedItem.setFeedItemId(feedItemId); FeedItemDevicePreference feedItemDevicePreference = new FeedItemDevicePreference(); feedItemDevicePreference.setDevicePreference(null); feedItem.setDevicePreference(feedItemDevicePreference); FeedItemOperation operation = new FeedItemOperation(); operation.setOperand(feedItem); operation.setOperator(Operator.SET); Can you please try that? Best, - Takeshi, AdWords API Team On Wednesday, September 18, 2013 10:11:53 AM UTC+9, Jay wrote: > > Hi Takeshi, > > Thanks for taking the time to review our issue. We are still experiencing > this today, enclosed is the most recent soaplog from a few minutes ago. > Scenario is the same where we have an AdExtension on AdWords with mobile > preference checked, and we could not remove it. > > > Best Regards, > Jay > > In message: <soapenv:Envelope xmlns:soapenv=" > http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd=" > http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" > http://www.w3.org/2001/XMLSchema-instance";> > <soapenv:Header> > <ns1:RequestHeader soapenv:actor=" > http://schemas.xmlsoap.org/soap/actor/next"; soapenv:mustUnderstand="0" > xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201302";> > <ns1:authToken>.....</ns1:authToken> > <ns1:clientCustomerId>......</ns1:clientCustomerId> > <ns1:developerToken>......</ns1:developerToken> > <ns1:userAgent>.....</ns1:userAgent> > <ns1:validateOnly>false</ns1:validateOnly> > <ns1:partialFailure>false</ns1:partialFailure> > </ns1:RequestHeader> > </soapenv:Header> > <soapenv:Body> > <mutate xmlns="https://adwords.google.com/api/adwords/cm/v201302";> > <operations> > <operator>SET</operator> > <operand> > <feedId>1161248</feedId> > <feedItemId>21426248</feedItemId> > <startTime>00000101 000000</startTime> > <endTime>00000101 000000</endTime> > <attributeValues> > <feedAttributeId>1</feedAttributeId> > <stringValue>desantura.ru</stringValue> > </attributeValues> > <attributeValues> > <feedAttributeId>2</feedAttributeId> > <stringValue> > http://img.mediaplex.com/ad/ck?{copy:mprid}&{copy:mpl}&secrid={creative}&senetid={ifsearch:search}{ifcontent:content}-sitelink&mpro=http://www.desantura.ru<http://img.mediaplex.com/ad/ck?%7Bcopy:mprid%7D&%7Bcopy:mpl%7D&secrid=%7Bcreative%7D&senetid=%7Bifsearch:search%7D%7Bifcontent:content%7D-sitelink&mpro=http://www.desantura.ru> > </stringValue> > </attributeValues> > </operand> > </operations> > </mutate> > </soapenv:Body> > </soapenv:Envelope> > = Out message: <soap:Envelope xmlns:soap=" > http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader > xmlns="https://adwords.google.com/api/adwords/cm/v201302";><requestId>0004e69e04c5be200ae77d4a00004334</requestId><serviceName>FeedItemService</serviceName><methodName>mutate</methodName><operations>1</operations><responseTime>159</responseTime><units>0</units></ResponseHeader></soap:Header><soap:Body><mutateResponse > > xmlns="https://adwords.google.com/api/adwords/cm/v201302 > "><rval><ListReturnValue.Type>FeedItemReturnValue</ListReturnValue.Type><value><feedId>1161248</feedId><feedItemId>21426248</feedItemId><status>ACTIVE</status><attributeValues><feedAttributeId>1</feedAttributeId><stringValue> > desantura.ru > </stringValue></attributeValues><attributeValues><feedAttributeId>2</feedAttributeId><stringValue> > http://img.mediaplex.com/ad/ck?{copy:mprid}&{copy:mpl}&secrid={creative}&senetid={ifsearch:search}{ifcontent:content}-sitelink&mpro=http://www.desantura.ru<http://img.mediaplex.com/ad/ck?%7Bcopy:mprid%7D&%7Bcopy:mpl%7D&secrid=%7Bcreative%7D&senetid=%7Bifsearch:search%7D%7Bifcontent:content%7D-sitelink&mpro=http://www.desantura.ru> > </stringValue></attributeValues><devicePreference><devicePreference>30001</devicePreference></devicePreference></value></rval></mutateResponse></soap:Body></soap:Envelope> > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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