Here's the response I received: Further to our conversation, I have spoken with the specialist team who confirmed that the account 992-886-5208 is a dormant API test account and serves no functionality. Adding it to the existing MCC is not possible, hence the error message.
There is no opportunity to avail of any of the functions within this account as opposed to a standard AdWords account and the account has been closed as a test account for a few days now. So I'm not sure where to go from here. I tried the following work arounds, but neither of them worked: 1. Linking a brand new test MCC account (less than a minute old) to another MCC. 2. Linking a live account to the test MCC account. If this had worked, I would have then tried linking the test MCC account to another MCC, with the idea that it might work now that it has a live account nested under it. I also tested linking one test MCC account to another test MCC, which works fine, but doesn't solve the issue at hand. Is there any way we can change the MCC linking rules to allow for linking closed accounts? Or is there perhaps some other work around we could use? On Thursday, October 10, 2013 7:00:02 AM UTC-4, Paul Matthews (AdWords API Team) wrote: > > Hi Jeremy, > > Can you report a bug in myclientcentre, they'll be able to investigate the > issue and solve it for you. > > Regards, > > - Paul, AdWords API Team. > > On Monday, 7 October 2013 15:04:44 UTC+1, Jeremy Aube wrote: >> >> Just wanted to follow up on this as I'm still not able to link the test >> MCC to a non-test MCC. After I click the "Link existing accounts" button, >> enter the customer id of the test MCC into the textbox, and click the >> "Continue" button, all I get is the following: >> >> The following customer IDs had errors >> 992-886-5208 >> >> An error occurred. Please try again later. >> >> If instead enter the customer ID of a non-test MCC, everything works just >> fine. >> >> >> >> On Friday, September 27, 2013 7:56:02 AM UTC-4, Jeremy Aube wrote: >>> >>> Hi Paul, >>> >>> There error is occurring before I get a chance to put in the descriptive >>> name. I tried linking a non-test MCC and that worked fine, so I think this >>> has something to do with linking test MCCs. >>> >>> Jeremy >>> >>> >>> On Friday, September 27, 2013 6:14:21 AM UTC-4, Paul Matthews (AdWords >>> API Team) wrote: >>>> >>>> Hi Jeremy, >>>> >>>> It looks to me as though you've not included a "descriptive name" for >>>> the linked MCC account. Please try again including a descriptive name. >>>> >>>> Regards, >>>> >>>> - Paul, AdWords API Team. >>>> >>>> On Tuesday, 24 September 2013 20:06:52 UTC+1, Jeremy Aube wrote: >>>>> >>>>> I tried linking an MCC test account to a standard MCC account to be >>>>> managed by the standard MCC account, but received the following error: >>>>> >>>>> >>>>> - Enter descriptive names >>>>> >>>>> Enter client names (optional) >>>>> The following customer IDs had errors >>>>> 992-886-5208An error occurred. Please try again later. >>>>> Back >>>>> >>>>> Request client approval >>>>> © 2013 Google | AdWords >>>>> Home<https://adwords.google.com/um/StartNewLogin?fpf=true> >>>>> | Editorial >>>>> Guidelines<https://adwords.google.com/support/bin/static.py?page=guidelines.cs&hl=en_US> >>>>> | Privacy Policy <http://www.google.com/intl/en/privacypolicy.html> >>>>> >>>>> Does this mean I can't link the two MCCs or is this an issue that can >>>>> be resolved? >>>>> >>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
