Hello Shawn,
It looks like this error hasn't occurred recently as I can't find any match in the recent logs. Did you receive it in the last few days? Can you please share a newer request ID? -Danial, AdWords API Team. On Friday, November 22, 2013 7:04:07 AM UTC+4, Shawn Kernes wrote: > > We've been seeing a lot of UNEXPECTED_INTERNAL_API_ERROR when we call the > AdWords API for one of our new AdWords clients. This client has over a > million ad groups per account, but we're not sure if that is related. > > We've seen this error with both get and mutate operations, on multiple > services. We mainly use AdGroupService, AdGroupAdService, > ReportDefinitionService, and CampaignService. And we're currently using > v201306 of the API. > > We do implement retries as suggested by the AdWords best practices. It > almost always solves the problem with our other clients, but it doesn't > help with this particular one. > > This error happens intermittently, but when they do happen they usually > last between a few to few tens of minutes, and they occur across all of our > servers. During that time we can debug and reproduce the problem, and > we've captured and attached the soap request and response of an instance of > this error. > > We would like to find out why it happens so much more often for this > particular client, and is there anything we or the AdWords team can do to > minimize or prevent these errors. > > Example request and response text is attached. > > Any help and guidance would be greatly appreciated. Thanks. > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://googleadsdeveloper.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
