Hi Jake,

Apologies for taking it too long. 
We're still working on it. 

Best,
- Takeshi, 

On Tuesday, December 10, 2013 3:13:53 PM UTC-8, ja...@totalcontext.com 
wrote:
>
> Hi Takeshi, Akil,
>
> I'm having the same issue. Could we please have an update on this issue?
>
> Cheers,
> Jake
>
> On Sunday, January 27, 2013 7:29:19 PM UTC-8, Takeshi Hagikura (AdWords 
> API Team) wrote:
>>
>> Unfortunately, it's not possible to track the status externally.
>>
>> Best,
>> - Takeshi
>>
>> On Friday, January 25, 2013 7:24:50 PM UTC+9, Akil Burgess wrote:
>>>
>>> Thanks Takeshi. Is there a way for me to track the status of the bug?
>>>
>>> --
>>> Akil
>>>
>>> On Friday, January 25, 2013 9:07:34 AM UTC, Takeshi Hagikura (AdWords 
>>> API Team) wrote:
>>>>
>>>> Thanks for the logs.
>>>>
>>>> Yes, it should be returned.
>>>> I've escalated it as a bug.
>>>>
>>>> Best,
>>>> - Takeshi, AdWords API Team
>>>>
>>>> On Thursday, January 24, 2013 9:48:19 PM UTC+9, Akil Burgess wrote:
>>>>>
>>>>> Hi Takeshi,
>>>>>
>>>>> Thank you for your response. I have attached the logs for a 
>>>>> campaignAdExtension mutate operation and then a subsequent 
>>>>> CustomerSyncService get operation to this reply. Please let me know if I 
>>>>> can provide anything else that may help.
>>>>>
>>>>> Thanks,
>>>>> Akil
>>>>>
>>>>> On Thursday, January 24, 2013 8:59:35 AM UTC, Takeshi Hagikura 
>>>>> (AdWords API Team) wrote:
>>>>>>
>>>>>> Hello Akil,
>>>>>>
>>>>>> Thanks for writing in.
>>>>>> Do you also have the request/response logs for CampaignAdExtension 
>>>>>> mutate?
>>>>>>
>>>>>> I'd like to confirm if that should be included in the 
>>>>>> CustomerSyncService response.
>>>>>>
>>>>>> Best,
>>>>>> - Takeshi, AdWords API Team
>>>>>>
>>>>>> On Tuesday, January 22, 2013 1:56:32 AM UTC+9, Akil Burgess wrote:
>>>>>>>
>>>>>>> Hi All,
>>>>>>>
>>>>>>> The CustomerSyncService doesn't seem to be including 
>>>>>>> addedAdExtensions or deletedAdExtensions data. I've performed several 
>>>>>>> CampaignAdExtension updates (via the API and the AdWords web interface) 
>>>>>>> in 
>>>>>>> our test account and the CustomerSyncService does not show any of these 
>>>>>>> changes. When I perform CampaignAdExtensionService get operations I can 
>>>>>>> see 
>>>>>>> the updated data so it seems like this data should have been processed 
>>>>>>> and 
>>>>>>> reflected in the CustomerChangeData.
>>>>>>>
>>>>>>> *All* - Is anyone else seeing this behaviour?
>>>>>>>
>>>>>>> *API Team* - Is this a bug? Can someone take a look?
>>>>>>>
>>>>>>> I have pasted my request and response logs at the end of this 
>>>>>>> message. As we can see other changes (adgroups) are showing in 
>>>>>>> CustomerChangeData but no adExtensions.
>>>>>>>
>>>>>>> Thanks in advance for any help!
>>>>>>>
>>>>>>> Akil
>>>>>>>
>>>>>>>
>>>>>>> *Request:*
>>>>>>>
>>>>>>> <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="
>>>>>>> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsi="
>>>>>>> http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="
>>>>>>> http://www.w3.org/2001/XMLSchema";><!--POST 
>>>>>>> /api/adwords/ch/v201209/CustomerSyncService
>>>>>>> User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services 
>>>>>>> Client Protocol 4.0.30319.18010)
>>>>>>> VsDebuggerCausalityData: 
>>>>>>> uIDPoweSfT+RGipEr2AHcUx8fKcAAAAAfOeL1Iv+IUKx5K82Sb8Y4cEEsc5nCVxBn3ybnrh+mf8ACQAA
>>>>>>> Content-Type: text/xml; charset=utf-8
>>>>>>> SOAPAction: ""
>>>>>>> Host: adwords.google.com
>>>>>>> Content-Length: 1463
>>>>>>> Accept-Encoding: gzip
>>>>>>> Connection: Keep-Alive
>>>>>>> TimeStamp: Mon, 21 Jan 2013 16:47:16 GMT
>>>>>>> --><soap:Header><RequestHeader xmlns="
>>>>>>> https://adwords.google.com/api/adwords/ch/v201209";><authToken 
>>>>>>> xmlns="https://adwords.google.com/api/adwords/cm/v201209";>******</authToken><developerToken
>>>>>>>  
>>>>>>> xmlns="https://adwords.google.com/api/adwords/cm/v201209";>******</developerToken><clientCustomerId
>>>>>>>  
>>>>>>> xmlns="https://adwords.google.com/api/adwords/cm/v201209";>2226963136</clientCustomerId><userAgent
>>>>>>>  
>>>>>>> xmlns="https://adwords.google.com/api/adwords/cm/v201209";>****** 
>>>>>>> (AwApi-DotNet/15.0.0, Common-Dotnet/1.4.0, .NET CLR/4.0.30319.18010, 
>>>>>>> gzip)</userAgent></RequestHeader></soap:Header><soap:Body><get xmlns="
>>>>>>> https://adwords.google.com/api/adwords/ch/v201209";><selector><dateTimeRange><min
>>>>>>>  
>>>>>>> xmlns="https://adwords.google.com/api/adwords/cm/v201209";>20130118 
>>>>>>> 000000 UTC</min><max xmlns="
>>>>>>> https://adwords.google.com/api/adwords/cm/v201209";>20130121 164714 
>>>>>>> UTC</max></dateTimeRange><campaignIds>110290473</campaignIds></selector></get></soap:Body></soap:Envelope>
>>>>>>>
>>>>>>>
>>>>>>> *Response:*
>>>>>>>
>>>>>>> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/
>>>>>>> "><!--Content-Encoding: 
>>>>>>> X-Content-Type-Options: nosniff
>>>>>>> X-Frame-Options: SAMEORIGIN
>>>>>>> X-XSS-Protection: 1; mode=block
>>>>>>> Content-Length: 455
>>>>>>> Cache-Control: private, max-age=0
>>>>>>> Content-Type: text/xml; charset=UTF-8
>>>>>>> Date: Mon, 21 Jan 2013 16:47:31 GMT
>>>>>>> Expires: Mon, 21 Jan 2013 16:47:31 GMT
>>>>>>> Server: GSE
>>>>>>> TimeStamp: Mon, 21 Jan 2013 16:47:16 GMT
>>>>>>> --><soap:Header><ns2:ResponseHeader xmlns:ns2="
>>>>>>> https://adwords.google.com/api/adwords/ch/v201209"; xmlns="
>>>>>>> https://adwords.google.com/api/adwords/cm/v201209";><requestId>0004d3cf3789ea980ab15401000055c5</requestId><serviceName>CustomerSyncService</serviceName><methodName>get</methodName><operations>0</operations><responseTime>1486</responseTime><units>0</units></ns2:ResponseHeader></soap:Header><soap:Body><ns2:getResponse
>>>>>>>  
>>>>>>> xmlns="https://adwords.google.com/api/adwords/cm/v201209"; 
>>>>>>> xmlns:ns2="https://adwords.google.com/api/adwords/ch/v201209";><ns2:rval><ns2:changedCampaigns><ns2:campaignId>110290473</ns2:campaignId><ns2:campaignChangeStatus>FIELDS_UNCHANGED</ns2:campaignChangeStatus><ns2:changedAdGroups><ns2:adGroupId>6213230793</ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_CHANGED</ns2:adGroupChangeStatus></ns2:changedAdGroups><ns2:campaignTargetingChanged>false</ns2:campaignTargetingChanged></ns2:changedCampaigns><ns2:lastChangeTimestamp>20130121
>>>>>>>  
>>>>>>> 163552 
>>>>>>> UTC</ns2:lastChangeTimestamp></ns2:rval></ns2:getResponse></soap:Body></soap:Envelope>
>>>>>>>
>>>>>>

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