Joseph, That's an interesting find. Could I trouble you to elaborate more your use cases?
Thanks, Ray On Friday, March 7, 2014 6:36:15 PM UTC-5, Joseph Collins wrote: > > I can only reproduce this issue on Windows Server 2012; all requests to > 173.194.115.0/24<http://www.google.com/url?q=http%3A%2F%2F173.194.115.0%2F24&sa=D&sntz=1&usg=AFQjCNHP6tysKvLsSEisPB-qo2K2J0cpcg>in > Linux work fine. > > For those affected by these errors, I have had success using a static host > address for adwords.google.com (http://en.wikipedia.org/wiki/Hosts_(file)) > that is not contained in > 173.194.115.0/24<http://www.google.com/url?q=http%3A%2F%2F173.194.115.0%2F24&sa=D&sntz=1&usg=AFQjCNHP6tysKvLsSEisPB-qo2K2J0cpcg>(keeping > pinging > adwords.google.com until you receive one). > > > On Friday, March 7, 2014 1:18:10 PM UTC-5, Joseph Collins wrote: >> >> Ray, >> >> I have only seen this issue appear when Google's load balancer directs >> traffic to >> 173.194.115.0/24<http://www.google.com/url?q=http%3A%2F%2F173.194.115.0%2F24&sa=D&sntz=1&usg=AFQjCNHP6tysKvLsSEisPB-qo2K2J0cpcg>. >> >> This issue affects adwords.google.com, google.com, gmail.com, youtube.com, >> etc. with both HTTP (cURL feedback: *Recv failure: Connection was reset*) >> and HTTPS (cURL feedback: *Unknown SSL protocol error in connection*) >> requests via cURL, Telnet and Google Chrome. >> >> The issue has been consistently reproduced in every big network (Comcast, >> Limestone Networks, Amazon AWS and several unknowns via VPN) accessible to >> me. >> >> The failure rate on 173.194.115.0/24 was roughly 70% over ~200 requests. >> >> >> On Wednesday, March 5, 2014 5:09:40 PM UTC-5, Ray Tsang (AdWords API >> Team) wrote: >>> >>> Mathis, >>> >>> Following up on your private thread - >>> >>> Machine A: even though curl works, it appears you may have additional >>> environmental issues that's behind my expertise. Please make sure both >>> machines are setup with the same versions and configurations of PHP, etc. >>> >>> Machine B: did you use a developer token from a production MCC? Please >>> send me the MCC CID. >>> >>> Thanks, >>> >>> On Tuesday, March 4, 2014 2:30:20 PM UTC-5, Ray Tsang (AdWords API Team) >>> wrote: >>>> >>>> Mathis, >>>> >>>> This is great: >>>> >>>> Machine A: there is a bigger issue here w/ the machine setup if curl >>>> doesn't work at all. It could be caused by many many factors that's >>>> outside of my expertise. >>>> >>>> Machine B: regarding the date function error, please make sure you have >>>> set a default >>>> timezone<http://us3.php.net/manual/en/datetime.configuration.php#ini.date.timezone> >>>> . >>>> >>>> For INCOMPLETE_SIGNUP_ERROR, please send me your MCC's CID and the AW >>>> CID that you are accessing in private (respond to author). >>>> >>>> Thanks! >>>> >>>> -- >>>> Ray Tsang (AdWords API Advisor) >>>> >>>> >>>> On Tuesday, March 4, 2014 9:53:03 AM UTC-5, Mathis Lübbers wrote: >>>>> >>>>> Hey Ray, >>>>> thank your for your response! >>>>> I think, I have you to tell the whole problem again, because I've made >>>>> a mistake in the discription of the problem, sorry therefore! >>>>> >>>>> We have installed the API with it's configurations on two different >>>>> machines (A,B) using these steps: >>>>> >>>>> download the current php library >>>>> create MCC production account (developer token in auth.ini) >>>>> create MCC test account (creat client --> client costumer ID in >>>>> auth.ini) >>>>> create Project at Google Developers Console (client ID , clientSecret >>>>> in auth.ini) >>>>> get RefreshToken --> insert in auth.ini >>>>> uncomment extension=php_openssl.dll >>>>> extension=php_curl.dll >>>>> extension=php_soap.dll in php.ini >>>>> (on Machine A in php.ini-developement and php.ini-production, too) >>>>> >>>>> tried GetCampaigns on two different machines and got two different >>>>> errors. >>>>> >>>>> Machine A : >>>>> >>>>> An error has occurred: SOAP-ERROR: Parsing WSDL: Couldn't load from ' >>>>> https://adw >>>>> >>>>> ords.google.com/api/adwords//api/adwords/cm/v201309/CampaignService?wsdl' >>>>> : fail >>>>> ed to load external entity " >>>>> https://adwords.google.com/api/adwords//api/adwords/ >>>>> cm/v201309/CampaignService?wsdl" >>>>> >>>>> Machine B: >>>>> >>>>> Warning: date(): It is not safe to rely on the system's timezone >>>>> settings. You are *required* to use the date.timezone setting or the >>>>> date_default_timezone_set() function. In case you used any of those >>>>> methods >>>>> and you are still getting this warning, you most likely misspelled the >>>>> timezone identifier. We selected the timezone 'UTC' for now, but please >>>>> set >>>>> date.timezone to select your timezone. in >>>>> /Applications/XAMPP/xamppfiles/htdocs/adwordsapi/src/Google/Api/Ads/Common/Util/Logger.php >>>>> >>>>> on line 236 >>>>> >>>>> >>>>> Warning: date(): It is not safe to rely on the system's timezone >>>>> settings. You are *required* to use the date.timezone setting or the >>>>> date_default_timezone_set() function. In case you used any of those >>>>> methods >>>>> and you are still getting this warning, you most likely misspelled the >>>>> timezone identifier. We selected the timezone 'UTC' for now, but please >>>>> set >>>>> date.timezone to select your timezone. in >>>>> /Applications/XAMPP/xamppfiles/htdocs/adwordsapi/src/Google/Api/Ads/Common/Util/Logger.php >>>>> >>>>> on line 236 >>>>> An error has occurred: [QuotaCheckError.INCOMPLETE_SIGNUP @ ; >>>>> trigger:'<null>'] >>>>> >>>>> >>>>> In both cases we got no soap_xml.log files in the Basic_Operations >>>>> folder. >>>>> >>>>> On machine A curl doesn't run successfully, but on machine B it does. >>>>> (So I wasn't able to fetch the URL via curl from the same machine that >>>>> throws SOAP ERROR, I'm sorry for this confusion!) >>>>> >>>>> When we tried to fetch the URL ( >>>>> https://adwords.google.com/api/adwords/cm/v201309/CampaignService?wsdl >>>>> ) via curl we got: >>>>> >>>>> see Addition (Machine_A.txt, Machine_B.text) >>>>> >>>>> >>>>> We are very grateful for your help! >>>>> >>>>> Am Montag, 3. März 2014 20:17:27 UTC+1 schrieb Ray Tsang (AdWords API >>>>> Team): >>>>>> >>>>>> Mathis, >>>>>> >>>>>> That sounds right. But, are you still receiving errors from the >>>>>> client library? If so, I'd need the error log generated from the client >>>>>> library (without any sensitive information), and I'll need your help to >>>>>> confirm if curl was able to run successfully from the same machine that >>>>>> ran >>>>>> the client library. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Ray >>>>>> >>>>>> On Saturday, March 1, 2014 11:04:58 AM UTC-5, Mathis Lübbers wrote: >>>>>>> >>>>>>> I got the following output when I try to fetch the URL via curl: >>>>>>> >>>>>>> see addition >>>>>>> >>>>>>> >>>>>>> >>>>>>> Am Freitag, 28. Februar 2014 23:56:56 UTC+1 schrieb Ray Tsang >>>>>>> (AdWords API Team): >>>>>>>> >>>>>>>> Mathis, >>>>>>>> >>>>>>>> Just to be sure - you were able to fetch the URL via curl from the >>>>>>>> same machine that was throwing SOAP-ERRORS? >>>>>>>> >>>>>>>> Could I also trouble you to paste the error log regarding >>>>>>>> SOAP-ERROR? >>>>>>>> >>>>>>>> Thanks, >>>>>>>> >>>>>>>> -- >>>>>>>> Ray Tsang (AdWords API Advisor) >>>>>>>> >>>>>>>> On Friday, February 28, 2014 10:56:14 AM UTC-5, Mathis Lübbers >>>>>>>> wrote: >>>>>>>>> >>>>>>>>> Yes, I can fetch the URL via curl, >>>>>>>>> >>>>>>>>> Mathis >>>>>>>>> >>>>>>>>> Am Freitag, 28. Februar 2014 00:29:31 UTC+1 schrieb Ray Tsang >>>>>>>>> (AdWords API Team): >>>>>>>>>> >>>>>>>>>> Mathis, >>>>>>>>>> >>>>>>>>>> Please confirm if you can fetch the URL via curl or wget. If >>>>>>>>>> not, please post the responses. >>>>>>>>>> >>>>>>>>>> Thanks >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Ray Tsang (AdWords API Advisor) >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Thursday, February 27, 2014 10:07:46 AM UTC-5, Mathis Lübbers >>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hello! I have the same problem. Is there any solution? >>>>>>>>>>> >>>>>>>>>>> Am Mittwoch, 8. Januar 2014 05:35:35 UTC+1 schrieb Mehul >>>>>>>>>>> HvInfotech: >>>>>>>>>>>> >>>>>>>>>>>> Hello All, >>>>>>>>>>>> we are getting the Soap Error During the Google Campaign pause >>>>>>>>>>>> event with Api .. >>>>>>>>>>>> We are using version *v201309* >>>>>>>>>>>> The Original Error is as below >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> *SOAP-ERROR: Parsing WSDL: Couldn't load from >>>>>>>>>>>> 'https://adwords.google.com/api/adwords/cm/v201309/CampaignService?wsdl >>>>>>>>>>>> >>>>>>>>>>>> <https://adwords.google.com/api/adwords/cm/v201309/CampaignService?wsdl>' >>>>>>>>>>>> : >>>>>>>>>>>> failed to load external entity >>>>>>>>>>>> "https://adwords.google.com/api/adwords/cm/v201309/CampaignService?wsdl >>>>>>>>>>>> >>>>>>>>>>>> <https://adwords.google.com/api/adwords/cm/v201309/CampaignService?wsdl>"* >>>>>>>>>>>> >>>>>>>>>>>> *we have Checked for Open SSL enabled Or not.. So It is Enabled >>>>>>>>>>>> we checked by printing phpinfo().* >>>>>>>>>>>> >>>>>>>>>>>> *The Variable for Open SSL is showing as below ..* >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> <https://lh4.googleusercontent.com/-GADIC5ZTlc8/UszVbH_noII/AAAAAAAAAHg/GorVoHze91M/s1600/opensl.png> >>>>>>>>>>>> >>>>>>>>>>>> *Can any one suggest in this ?* >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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