Dear API-Community,
I've just received an email regarding the usage of timezone information
when uploading offline conversions trough the adwords API. I've seen that
our system has not been able to upload sales since ~ 3 weeks, so I fixed
the code as stated inside the mail. Afterwards, I've tried to upload the
conversions which occured in the last 3 weeks - about 80% of them
succeeded, while 20% are now giving errors: Some say
"OfflineConversionError.EXPIRED_CLICK", others say
"OfflineConversionError.CONVERSION_PRECEDES_CLICK". I'm
using OfflineConversionFeed & OfflineConversionFeedOperation (api version
v201309).
For example I'd like to show you the dataset for one offline sale and its
timestamps:
<?xml version="1.0" encoding="utf8"?>
<table_data name="afftrack_salesview">
<row>
<field name="SaleSubid">212351</field>
<field name="transactionStatus">1</field>
<field name="registrationDate">2014-03-24 22:27:35</field>
<field name="gclid">CJvDpsz5ybwCFRDLtAodxVsAkQ</field>
<field name="initdate">2014-02-13 20:33:20</field>
</row>
</table_data>
Where registrationDate is the timestamp of the offline conversion and
initdate is the timestamp of the user visiting our page. As you can see,
registrationDate is > initDate, so this should be fine. However, it says:
SoapFault exception: [soap:Server] [OfflineConversionError.EXPIRED_CLICK @
operations[0].operand] in
/var/www/tarifeat/tarifeat/protected/vendors/adwords/src/Google/Api/Ads/Common/Lib/AdsSoapClient.php:220
#9 {main}
This is the conversionTime (after parsing) I'm using for the adwords api is
20140324 222735 Europe/Vienna . @Google guys: the gclid
is CJvDpsz5ybwCFRDLtAodxVsAkQ . In this example, the time range between the
visit and the sale was more then 30 days, but there are other sales with
time ranges between 1-10 days failing too. I don't unterstand why 80% of
the sales uploaded fine and 20% are throwing errors. The adwords account
timezone is set to Vienna (as it is in the code).
If you have any idea or hints, please let me know. Thanks for your help!
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