Hi Josh, I understand, but as I've said before: for these specific ClickIds I've tried ALL the *clientCustomerId *that are in this MCC account. So apparently they either aren't connected to any of my accounts or something is wrong.
Greetings, Gerard On Wednesday, June 11, 2014 3:52:06 PM UTC+2, Josh Radcliff (AdWords API Team) wrote: > > Hi Gerard, > > The UNAUTHORIZED_USER > <https://developers.google.com/adwords/api/docs/reference/v201402/OfflineConversionFeedService#OfflineConversionError> > error > indicates: > > UNAUTHORIZED_USERThis customer is trying to upload conversions for a > different customer that it does not manage. > > This suggests that the credentials you are using for the request are for a > user who does not have access to the customer from which the clicks > originated. I recommend confirming which account those clicks belong to, > making sure that that account is in the *clientCustomerId* header, and > confirming that the OAuth credentials you are using are for a user with > access to that account. > > Best regards, > Josh, AdWords API Team > > On Wednesday, June 11, 2014 5:09:35 AM UTC-4, mob...@glomedia.eu wrote: >> >> Hi Josh, >> >> I understand, but as some contracts take up to a week to convert, i'll be >> monitoring it closely. >> >> The last thing that is strange is the following: There are a few >> conversions that I am unable to convert, because no matter which >> customer_id I use, I always get UNAUTHORIZED USER. For Example: >> >> CM2Jsveb774CFajjwgod44IAIw >> CPrmxI_e774CFW3HtAodvn8AhQ >> CLmfrNfm774CFasKwwod9QQAlw >> >> Could you check and see what is up with these? >> >> Greetings, >> Gerard >> >> On Monday, June 9, 2014 6:53:26 PM UTC+2, Josh Radcliff (AdWords API >> Team) wrote: >>> >>> Hi Gerard, >>> >>> Glad to hear the upload's working for you now! Regarding your follow up >>> question, conversions will be subject to the data freshness guidelines >>> described here: >>> >>> https://support.google.com/adwords/answer/2544985 >>> >>> Cheers, >>> Josh, AdWords API Team >>> >>> On Saturday, June 7, 2014 4:06:11 AM UTC-4, mob...@glomedia.eu wrote: >>>> >>>> Hi Josh, >>>> >>>> so about 90% is now converting correctly! >>>> The last 10% is probably due to me try to convert using the wrong >>>> account (OfflineConversionError.UNAUTHORIZED_USER), so I'll be looking >>>> into >>>> the CLICK_PERFORMANCE_REPORT. >>>> Thank you very much for all your help so far! >>>> >>>> By the way, how many time does it take before I can see the conversions >>>> in MCC? >>>> >>>> Greetings, >>>> Gerard >>>> >>>> On Friday, June 6, 2014 7:42:33 PM UTC+2, Josh Radcliff (AdWords API >>>> Team) wrote: >>>>> >>>>> Hi Gerard, >>>>> >>>>> You can use the CLICK_PERFORMANCE_REPORT >>>>> <https://developers.google.com/adwords/api/docs/appendix/reports#click> >>>>> to determine the associated account for a click. The associated account >>>>> won't ever be an MCC, however, since ads only serve from the AdWords >>>>> client >>>>> accounts, not the MCC. >>>>> >>>>> Regarding the error, the docs are correct -- you simply need to wait >>>>> until ~24 hours after the click before uploading the conversion. >>>>> >>>>> Regards, >>>>> Josh, AdWords API Team >>>>> >>>>> On Friday, June 6, 2014 3:54:03 AM UTC-4, mob...@glomedia.eu wrote: >>>>>> >>>>>> So, according to the docs I have to wait until tomorrow to see if I >>>>>> can convert this click? >>>>>> Could you confirm the clickid was created on the MCC account? >>>>>> >>>>>> Greetings, Gerard >>>>>> >>>>>> On Friday, June 6, 2014 9:52:00 AM UTC+2, mob...@glomedia.eu wrote: >>>>>>> >>>>>>> Hi Josh, >>>>>>> >>>>>>> when I try and convert a more recent one, I get: >>>>>>> {"s2s_tracker"=>"CK6FtOblq74CFe9r7AodQE8AJw", >>>>>>> "signed_at"=>"2014-06-05 00:01:05 UTC"} >>>>>>> Message: [OfflineConversionError.TOO_RECENT_CLICK @ >>>>>>> operations[0].operand] >>>>>>> Errors: >>>>>>> Error [1]: >>>>>>> field_path: operations[0].operand >>>>>>> trigger: >>>>>>> error_string: OfflineConversionError.TOO_RECENT_CLICK >>>>>>> api_error_type: OfflineConversionError >>>>>>> reason: TOO_RECENT_CLICK >>>>>>> xsi_type: OfflineConversionError >>>>>>> >>>>>>> Greetings, Gerard >>>>>>> >>>>>>> On Thursday, June 5, 2014 11:04:45 PM UTC+2, Josh Radcliff (AdWords >>>>>>> API Team) wrote: >>>>>>>> >>>>>>>> Hi Gerard, >>>>>>>> >>>>>>>> I did some digging and discovered that in order for you to upload >>>>>>>> an offline conversion to a conversion type defined in your MCC, the >>>>>>>> MCC had >>>>>>>> to have been set as the conversion account *as of the time of the >>>>>>>> click*. In your particular case, I believe you changed the >>>>>>>> conversion account to the MCC recently, hence the >>>>>>>> INVALID_CONVERSION_TYPE >>>>>>>> error for clicks that occurred prior to that change. You will only be >>>>>>>> able >>>>>>>> to upload those clicks to conversion types defined on the AdWords >>>>>>>> account >>>>>>>> itself. >>>>>>>> >>>>>>>> I'm still trying to determine if this is a change in behavior. I'll >>>>>>>> post back here as soon as I have more info. >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Josh, AdWords API Team >>>>>>>> >>>>>>>> On Thursday, June 5, 2014 10:58:43 AM UTC-4, mob...@glomedia.eu >>>>>>>> wrote: >>>>>>>>> >>>>>>>>> Done! >>>>>>>>> >>>>>>>>> On Wednesday, June 4, 2014 10:29:49 PM UTC+2, Josh Radcliff >>>>>>>>> (AdWords API Team) wrote: >>>>>>>>>> >>>>>>>>>> Hi Gerard, >>>>>>>>>> >>>>>>>>>> Could you send the following *only to me* by clicking *Reply to >>>>>>>>>> Author* on this message? >>>>>>>>>> >>>>>>>>>> 1. The customer ID of the AdWords account >>>>>>>>>> 2. The customer ID of the MCC account or AdWords account where >>>>>>>>>> you created the Conversion (if different from #1) >>>>>>>>>> 3. SOAP requests and responses from your latest attempt >>>>>>>>>> >>>>>>>>>> Cheers, >>>>>>>>>> Josh, AdWords API Team >>>>>>>>>> >>>>>>>>>> On Wednesday, June 4, 2014 4:23:00 PM UTC-4, mob...@glomedia.eu >>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> I am setting the correct clientCustomerId and the Conversion is >>>>>>>>>>> set to import. >>>>>>>>>>> >>>>>>>>>>> Greetings, Gerard >>>>>>>>>>> >>>>>>>>>>> On Wednesday, June 4, 2014 9:47:30 PM UTC+2, Josh Radcliff >>>>>>>>>>> (AdWords API Team) wrote: >>>>>>>>>>>> >>>>>>>>>>>> Sorry if I wasn't clear, but my point was you should have the >>>>>>>>>>>> *AdWords* account ID in the header, *not* the MCC account ID. >>>>>>>>>>>> Please give that a try and update this thread if you still have >>>>>>>>>>>> problems. >>>>>>>>>>>> >>>>>>>>>>>> One other note: make sure that the conversion you are >>>>>>>>>>>> specifying by name in your request is an offline conversion ( >>>>>>>>>>>> *Source* = *Import* in the UI). >>>>>>>>>>>> >>>>>>>>>>>> Cheers, >>>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>>> >>>>>>>>>>>> On Wednesday, June 4, 2014 3:43:12 PM UTC-4, mob...@glomedia.eu >>>>>>>>>>>> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> When I set NO credentials (just the developer token): >>>>>>>>>>>>> ================================================ >>>>>>>>>>>>> Message: [OfflineConversionError.INVALID_CONVERSION_TYPE @ >>>>>>>>>>>>> operations[0].operand] >>>>>>>>>>>>> Errors: >>>>>>>>>>>>> Error [1]: >>>>>>>>>>>>> field_path: operations[0].operand >>>>>>>>>>>>> trigger: >>>>>>>>>>>>> error_string: >>>>>>>>>>>>> OfflineConversionError.INVALID_CONVERSION_TYPE >>>>>>>>>>>>> api_error_type: OfflineConversionError >>>>>>>>>>>>> reason: INVALID_CONVERSION_TYPE >>>>>>>>>>>>> xsi_type: OfflineConversionError >>>>>>>>>>>>> >>>>>>>>>>>>> When I set the incorrect clientCustomerId credentials: >>>>>>>>>>>>> ================================================ >>>>>>>>>>>>> Message: [OfflineConversionError.UNAUTHORIZED_USER @ >>>>>>>>>>>>> operations[0].operand] >>>>>>>>>>>>> Errors: >>>>>>>>>>>>> Error [1]: >>>>>>>>>>>>> field_path: operations[0].operand >>>>>>>>>>>>> trigger: >>>>>>>>>>>>> error_string: OfflineConversionError.UNAUTHORIZED_USER >>>>>>>>>>>>> api_error_type: OfflineConversionError >>>>>>>>>>>>> reason: UNAUTHORIZED_USER >>>>>>>>>>>>> xsi_type: OfflineConversionError >>>>>>>>>>>>> >>>>>>>>>>>>> When I set the correct clientCustomerId credentials: >>>>>>>>>>>>> ============================================== >>>>>>>>>>>>> Message: [OfflineConversionError.INVALID_CONVERSION_TYPE @ >>>>>>>>>>>>> operations[0].operand] >>>>>>>>>>>>> Errors: >>>>>>>>>>>>> Error [1]: >>>>>>>>>>>>> field_path: operations[0].operand >>>>>>>>>>>>> trigger: >>>>>>>>>>>>> error_string: >>>>>>>>>>>>> OfflineConversionError.INVALID_CONVERSION_TYPE >>>>>>>>>>>>> api_error_type: OfflineConversionError >>>>>>>>>>>>> reason: INVALID_CONVERSION_TYPE >>>>>>>>>>>>> xsi_type: OfflineConversionError >>>>>>>>>>>>> >>>>>>>>>>>>> I don't know where I can find my MCC account_id, so I haven't >>>>>>>>>>>>> tested it. >>>>>>>>>>>>> >>>>>>>>>>>>> Thanks! >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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