Hi, We're aware that some users are encountering this issue with the AD_PERFORMANCE_REPORT and are looking into it. I'll post an update here as soon as I have more information.
In the meantime, you might try setting *includeZeroImpressions* to *true*, as that will exclude zero impressions <https://developers.google.com/adwords/api/docs/guides/zero-impression-reports> and potentially avoid this issue. Thanks, Josh, AdWords API Team On Wednesday, April 8, 2015 at 6:02:28 AM UTC-4, marco_f wrote: > > Hello, > It seems that a kind of timeout in your backend raise an error > "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" for some > customers. > > if we split the request, in three requests (with 3 groups of campaignids) > instead of one request for all the account , the request will be successful > > An example below : > > clientCustomerId: 8873503309 > > <?xml version="1.0" encoding="utf-8"?> > <reportDefinition> > <selector xmlns = "https://adwords.google.com/api/adwords/cm/v201409";> > <fields>Date</fields> > <fields>CampaignName</fields> > <fields>CampaignId</fields> > <fields>AdGroupId</fields> > <fields>AdGroupName</fields> > <fields>KeywordId</fields> > <fields>Id</fields> > <fields>AdNetworkType2</fields> > <fields>AdType</fields> > <fields>Device</fields> > <fields>IsNegative</fields> > <fields>AveragePosition</fields> > <fields>AverageCpc</fields> > <fields>Clicks</fields> > <fields>Impressions</fields> > <fields>Cost</fields> > <dateRange> > <min>20150401</min> > <max>20150401</max> > </dateRange> > </selector> > <reportName xmlns = "https://adwords.google.com/api/adwords/cm/v201409 > ">PERFORMANCE_REPORT</reportName> > <reportType xmlns = "https://adwords.google.com/api/adwords/cm/v201409 > ">AD_PERFORMANCE_REPORT</reportType> > <dateRangeType xmlns = " > https://adwords.google.com/api/adwords/cm/v201409 > ">CUSTOM_DATE</dateRangeType> > <downloadFormat xmlns = " > https://adwords.google.com/api/adwords/cm/v201409 > ">CSVFOREXCEL</downloadFormat> > </reportDefinition> > > <?xml version="1.0" encoding="UTF-8" standalone="yes"?> > <reportDownloadError> > <ApiError> > > <type>ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND</type> > <trigger>Unable to read report data</trigger> > <fieldPath></fieldPath> > </ApiError> > </reportDownloadError> > > Could you have a look please ? > Thanks, > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/956eed76-b9ff-4909-a30f-494cae762ef0%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
