Hello Ashley, Thanks for the additional information. I'm having some of our engineers take a look into it. I'll contact you as soon as they get back to me.
Cheers, Nadine, AdWords API Team On Thursday, June 4, 2015 at 2:34:33 AM UTC-4, Zweitze wrote: > > >If your SOAP response does not have a *requestId*, then the request may > not have even made it to our servers. > > I am surprised to learn this. In ten years (!) I have never seen AdWords > servers return a RequestId with a HTTP 5xx response. > > Anyway, those errors started to pop up here too. When an error appears we > also log the headers. > > Example 1 - Request headers: > Content-Type > application/x-www-form-urlencoded > Authorization > Bearer ya29.h...uX7W1b > clientCustomerId > 8077325588 > developerToken > kNkfox...m9qg_g > skipReportHeader > True > skipReportSummary > True > User-Agent > Adwords API by Maxlead > Host > adwords.google.com > Content-Length > 1865 > Accept-Encoding > gzip, deflate > > Request (a report): > <?xml version="1.0"?> > <reportDefinition> > <selector xmlns="https://adwords.google.com/api/adwords/cm/v201409";> > <fields>CampaignId</fields> > <fields>Month</fields> > <fields>AdNetworkType1</fields> > <fields>AveragePosition</fields> > <fields>Clicks</fields> > <fields>Cost</fields> > <fields>Impressions</fields> > <fields>ContentBudgetLostImpressionShare</fields> > <fields>ContentImpressionShare</fields> > <fields>ContentRankLostImpressionShare</fields> > <fields>SearchBudgetLostImpressionShare</fields> > <fields>SearchExactMatchImpressionShare</fields> > <fields>SearchImpressionShare</fields> > <fields>SearchRankLostImpressionShare</fields> > <fields>RelativeCtr</fields> > <predicates> > <field>Status</field> > <operator>IN</operator> > <values>ENABLED</values> > <values>PAUSED</values> > <values>REMOVED</values> > </predicates> > <dateRange> > <min>20150401</min> > <max>20150603</max> > </dateRange> > </selector> > <reportName > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>CampaignImpressionShare_20150401_20150603</reportName> > > > <reportType > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>CAMPAIGN_PERFORMANCE_REPORT</reportType> > > > <dateRangeType > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>CUSTOM_DATE</dateRangeType> > > > <downloadFormat > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>GZIPPED_XML</downloadFormat> > > > <includeZeroImpressions xmlns=" > https://adwords.google.com/api/adwords/cm/v201409";>false</includeZeroImpressions> > > > </reportDefinition> > > Response headers: > Content-Type > text/html; charset=UTF-8 > Content-Length > 1477 > Date > Wed, 03 Jun 2015 16:16:06 GMT > Server > GFE/2.0 > > Unfortunately we don't log the content of the error response. > Also note that we don't have proxies or anything like that, and having > seen many AdWords API responses, those headers look like something that was > generated by Google. > > > Example 2 - request headers > Content-Type > application/x-www-form-urlencoded > Authorization > Bearer ya29.h...uX7W1b > clientCustomerId > 9121915867 > developerToken > kNkfox...m9qg_g > skipReportHeader > True > skipReportSummary > True > User-Agent > Adwords API by Maxlead > Host > adwords.google.com > Content-Length > 1494 > Accept-Encoding > gzip, deflate > > Request (a different report): > <?xml version="1.0"?> > <reportDefinition> > <selector xmlns="https://adwords.google.com/api/adwords/cm/v201409";> > <fields>CampaignId</fields> > <fields>AdGroupId</fields> > <fields>AdGroupName</fields> > <fields>AdGroupStatus</fields> > <fields>CpcBid</fields> > <fields>CpmBid</fields> > <predicates> > <field>CampaignStatus</field> > <operator>IN</operator> > <values>ENABLED</values> > <values>PAUSED</values> > <values>REMOVED</values> > </predicates> > <predicates> > <field>Status</field> > <operator>IN</operator> > <values>ENABLED</values> > <values>PAUSED</values> > <values>REMOVED</values> > </predicates> > </selector> > <reportName > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>GroupInfo_All_Time</reportName> > > <reportType > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>ADGROUP_PERFORMANCE_REPORT</reportType> > > > <dateRangeType > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>ALL_TIME</dateRangeType> > > > <downloadFormat > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>GZIPPED_XML</downloadFormat> > > > <includeZeroImpressions xmlns=" > https://adwords.google.com/api/adwords/cm/v201409";>true</includeZeroImpressions> > > > </reportDefinition> > > Response headers: > Content-Type > text/html; charset=UTF-8 > Content-Length > 1477 > Date > Wed, 03 Jun 2015 16:30:43 GMT > Server > GFE/2.0 > > Note: in case of HTTP 502 we always retry the request three times before > giving up. In other words, we experienced at least 8 errors. Unfortunately > we don't log the older requests and responses. > > At the same time (approx 16.30h GMT) we also experienced a timeout, which > could be related. > Headers: > Content-Type > application/x-www-form-urlencoded > Authorization > Bearer ya29.h...uX7W1b > clientCustomerId > 9861198322 > developerToken > kNkfox...m9qg_g > skipReportHeader > True > skipReportSummary > True > User-Agent > Adwords API by Maxlead > Host > adwords.google.com > Content-Length > 1106 > Accept-Encoding > gzip, deflate > > Request: > <?xml version="1.0"?> > <reportDefinition> > <selector xmlns="https://adwords.google.com/api/adwords/cm/v201409";> > <fields>AccountDescriptiveName</fields> > <fields>AccountCurrencyCode</fields> > <fields>AccountTimeZoneId</fields> > <fields>Impressions</fields> > <fields>ExternalCustomerId</fields> > </selector> > <reportName > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>AdwordsReportAccountInfo_All_Time</reportName> > > > <reportType > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>ACCOUNT_PERFORMANCE_REPORT</reportType> > > > <dateRangeType > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>ALL_TIME</dateRangeType> > > > <downloadFormat > xmlns="https://adwords.google.com/api/adwords/cm/v201409";>GZIPPED_XML</downloadFormat> > > > <includeZeroImpressions xmlns=" > https://adwords.google.com/api/adwords/cm/v201409";>true</includeZeroImpressions> > > > </reportDefinition> > > Again, a timeout will only stop our processes when it appears four times > in a row. > > > I hope this data helps! > > > > On Wednesday, June 3, 2015 at 7:06:40 PM UTC+2, Nadine Sundquist (AdWords > API Team) wrote: > > Hello Ashley, > > I took a look at the errors on our servers. I'm not seeing anything > unusual that could cause gateway issues. If your SOAP response does not > have a *requestId*, then the request may not have even made it to our > servers. I would recommend checking with your network administrator to see > if you can trace the route of the request. > > Best, > Nadine, AdWords API Team > > On Tuesday, June 2, 2015 at 5:26:00 PM UTC-4, Ashley Xu wrote: > > Could someone please help to investigate? > > On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote: > > Hi, > > We have seen a lot of 502 bad gateway errors recently. Please find below > the stack trace and the number of failures per day. Could you please help > take a look? > > Thanks > Ashley > > Sync error: WebExceptionProtocolError ---> System.Net.WebException: The > request failed with HTTP status 502: Bad Gateway. > at > System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage > > message, WebResponse response, Stream responseStream, Boolean asyncCall) > at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String > methodName, Object[] parameters) > at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String > methodName, Object[] parameters) > at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector > serviceSelector) > > *LogDate* > *NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/201565/4/201516 > 5/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/201545/18/20151 > 5/18/201525/19/201515/19/201535/19/201535/20/201515/20/201535/21/20152 > 5/26/201515/26/2015 > > ... -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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