Hi Dzmitry, I've asked for an update from the team working on this issue. You mentioned a specific time period when this happened at a high rate. Could you send me the dates and times for that window, including the time zone?
Thanks, Josh, AdWords API Team On Wednesday, July 29, 2015 at 5:54:26 PM UTC+9, Dzmitry Zahusta wrote: > > Hi Josh, > > Last time this kind of error starts occuring too often and the period when > it continue happening too long (2+ hours) so even my code that re-submit > failed request are unsuccessful. My business owneres is becoming nervous as > it's necessary to handle failed campaigns manually. > > Please suggest something to sort out this issue. > > вторник, 5 мая 2015 г., 16:32:24 UTC+3 пользователь Josh Radcliff (AdWords > API Team) написал: >> >> Hi Dzmitry, >> >> We've identified the source of this problem, but I don't have an ETA yet >> for when this will be resolved. I'll let you know when I have more >> information, but in the meantime I'd recommend you continue your approach >> of retrying failed requests. >> >> Thanks, >> Josh, AdWords API Team >> >> On Tuesday, May 5, 2015 at 7:49:51 AM UTC-4, Dzmitry Zahusta wrote: >>> >>> Hi Josh, >>> >>> Have you been able to repeat and resolve the issue? The problem is still >>> continued on my side. Can send a bunch of addresses if necessary. >>> >>> четверг, 9 апреля 2015 г., 23:30:15 UTC+3 пользователь Josh Radcliff >>> (AdWords API Team) написал: >>>> >>>> Hi, >>>> >>>> Thanks for sending over more examples. I've passed these along to the >>>> team that's looking into this issue. >>>> >>>> Cheers, >>>> Josh, AdWords API Team >>>> >>>> On Tuesday, April 7, 2015 at 2:02:57 AM UTC-4, Dzmitry Zahusta wrote: >>>>> >>>>> Hi, >>>>> >>>>> This happen again for >>>>> >>>>> 'Santa Rosa,California,United States' >>>>> 'Blue Ridge,Georgia,United States' >>>>> 'Villa Rica,Georgia,United States' >>>>> 'Alcoa,Tennessee,United States' >>>>> >>>>> среда, 25 марта 2015 г., 19:01:52 UTC+3 пользователь Josh Radcliff >>>>> (AdWords API Team) написал: >>>>>> >>>>>> Hi, >>>>>> >>>>>> Thanks for sending over more examples. This time I was able to find >>>>>> the request IDs for your requests. >>>>>> >>>>>> I reported this issue to the engineering team and provided your >>>>>> request IDs. I'll post back here as soon as I have an update. >>>>>> >>>>>> Thanks, >>>>>> Josh, AdWords API Team >>>>>> >>>>>> On Wednesday, March 25, 2015 at 2:44:04 AM UTC-4, Dzmitry Zahusta >>>>>> wrote: >>>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> The same issue again with: >>>>>>> >>>>>>> >>>>>>> - 98801,Washington,United States >>>>>>> - San Leandro,California,United States >>>>>>> - Post Falls,Idaho,United States >>>>>>> - Knoxville,Tennessee,United States >>>>>>> >>>>>>> As always - if you resubmit these addresses again later, it will >>>>>>> work with no errors. >>>>>>> Let's start investigating it... >>>>>>> >>>>>>> среда, 18 марта 2015 г., 0:40:37 UTC+3 пользователь Josh Radcliff >>>>>>> (AdWords API Team) написал: >>>>>>>> >>>>>>>> Hi, >>>>>>>> >>>>>>>> Thanks for sending over the new addresses where you saw this issue. >>>>>>>> I'll see if I can track down more information on the requests that >>>>>>>> failed >>>>>>>> and get back to you. >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Josh, AdWords API Team >>>>>>>> >>>>>>>> On Tuesday, March 17, 2015 at 3:08:08 AM UTC-4, Dzmitry Zahusta >>>>>>>> wrote: >>>>>>>>> >>>>>>>>> The problem still persist. I reworked the code to get GeoPoint >>>>>>>>> byGeoLocationService >>>>>>>>> >>>>>>>>> GeoLocationSelector selector = new GeoLocationSelector(); >>>>>>>>> selector.setAddresses(addresses.toArray(new Address[0])); >>>>>>>>> GeoLocation[] geoLocationResult = geoLocationService.get( >>>>>>>>> selector); >>>>>>>>> >>>>>>>>> And I see in logs that for the following addresses: >>>>>>>>> >>>>>>>>> - Augusta,Georgia,United States >>>>>>>>> - 30909,Georgia,United States >>>>>>>>> >>>>>>>>> The code returns InvalidGeoLocation with geoPoint = null. >>>>>>>>> After repeating code a bit later with the same data all is working >>>>>>>>> in a right way >>>>>>>>> >>>>>>>>> As I can not provide you request Ids because I'm submitting data >>>>>>>>> by Java API which information can help you to investigate the issue? >>>>>>>>> >>>>>>>>> вторник, 10 марта 2015 г., 18:14:33 UTC+3 пользователь Josh >>>>>>>>> Radcliff (AdWords API Team) написал: >>>>>>>>>> >>>>>>>>>> Hi, >>>>>>>>>> >>>>>>>>>> At the moment, you would have to get them from your SOAP logs. We >>>>>>>>>> have an open issue for improving the capture of request IDs in >>>>>>>>>> the library >>>>>>>>>> <https://github.com/googleads/googleads-java-lib/issues/4>. >>>>>>>>>> >>>>>>>>>> Thanks, >>>>>>>>>> Josh, AdWords API Team >>>>>>>>>> >>>>>>>>>> On Tuesday, March 10, 2015 at 9:43:11 AM UTC-4, Dzmitry Zahusta >>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi, >>>>>>>>>>> >>>>>>>>>>> I've already changed my logic to what you mentioned (set >>>>>>>>>>> geoPoint together with Address object). >>>>>>>>>>> but can you please clarify how I can get request IDs in Java >>>>>>>>>>> code? >>>>>>>>>>> >>>>>>>>>>> вторник, 10 марта 2015 г., 16:10:33 UTC+3 пользователь Josh >>>>>>>>>>> Radcliff (AdWords API Team) написал: >>>>>>>>>>>> >>>>>>>>>>>> Hi, >>>>>>>>>>>> >>>>>>>>>>>> I've tried reproducing this behavior multiple times but in all >>>>>>>>>>>> cases the address you provided is accepted. >>>>>>>>>>>> >>>>>>>>>>>> One thing you may want to do is use GeoLocationService >>>>>>>>>>>> <https://developers.google.com/adwords/api/docs/reference/v201502/GeoLocationService> >>>>>>>>>>>> >>>>>>>>>>>> to first validate your *address*. This will give you back a >>>>>>>>>>>> *GeoLocation* if the address is valid, whose geoPoint >>>>>>>>>>>> <https://developers.google.com/adwords/api/docs/reference/v201502/GeoLocationService.InvalidGeoLocation#geoPoint> >>>>>>>>>>>> >>>>>>>>>>>> you can then use in your Proximity object >>>>>>>>>>>> <https://developers.google.com/adwords/api/docs/reference/v201502/CampaignCriterionService.Proximity#geoPoint> >>>>>>>>>>>> instead >>>>>>>>>>>> of the address. If the address is invalid, it will give you back >>>>>>>>>>>> an >>>>>>>>>>>> InvalidGeoLocation >>>>>>>>>>>> <https://developers.google.com/adwords/api/docs/reference/v201502/GeoLocationService.InvalidGeoLocation> >>>>>>>>>>>> >>>>>>>>>>>> object. >>>>>>>>>>>> >>>>>>>>>>>> If you see this inconsistency again, please capture the request >>>>>>>>>>>> IDs of the failed requests and send them over. >>>>>>>>>>>> >>>>>>>>>>>> Cheers, >>>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>>> >>>>>>>>>>>> On Monday, March 9, 2015 at 11:38:25 AM UTC-4, Dzmitry Zahusta >>>>>>>>>>>> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Yep, you are right but it's just typo in my example. In >>>>>>>>>>>>> reality all is set in a right way. >>>>>>>>>>>>> >>>>>>>>>>>>> понедельник, 9 марта 2015 г., 18:28:52 UTC+3 пользователь Josh >>>>>>>>>>>>> Radcliff (AdWords API Team) написал: >>>>>>>>>>>>>> >>>>>>>>>>>>>> Hi, >>>>>>>>>>>>>> >>>>>>>>>>>>>> I just noticed that in your code snippet, you are setting the >>>>>>>>>>>>>> *provinceName* to *US* and the *countryCode* to *Tennessee*, >>>>>>>>>>>>>> which is invalid. You should be setting the *provinceName* to >>>>>>>>>>>>>> *Tennessee* and the *countryCode* to *US*. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Thanks, >>>>>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Friday, March 6, 2015 at 1:33:08 PM UTC-5, Dzmitry Zahusta >>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Unfortunately I can provide only Ids of problematic >>>>>>>>>>>>>>> campaigns: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> '276257069' ('US Georgia Warner Robins') >>>>>>>>>>>>>>> '264091949' ('US California Hayward') >>>>>>>>>>>>>>> '243337469' ('US Tennessee Alcoa') >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> пятница, 6 марта 2015 г., 1:35:47 UTC+3 пользователь Josh >>>>>>>>>>>>>>> Radcliff (AdWords API Team) написал: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Hi, >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Do you happen to have request IDs from a response for a >>>>>>>>>>>>>>>> request that succeeded and a request that failed? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Thanks, >>>>>>>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On Wednesday, March 4, 2015 at 1:57:47 AM UTC-5, Dzmitry >>>>>>>>>>>>>>>> Zahusta wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Hi! >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> While performing the following >>>>>>>>>>>>>>>>> code INVALID_PROXIMITY_ADDRESS occurs episodically >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Address address = new Address(); >>>>>>>>>>>>>>>>> address.setCityName("Johnson City"); >>>>>>>>>>>>>>>>> address.setCountryCode("Tennessee"); >>>>>>>>>>>>>>>>> address.setProvinceName("US"); >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Proximity proximity = new Proximity(); >>>>>>>>>>>>>>>>> proximity.setAddress(address); >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> proximity.setRadiusDistanceUnits(ProximityDistanceUnits.MILES); >>>>>>>>>>>>>>>>> proximity.setRadiusInUnits(30.0); >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> CampaignCriterion campaignCriterion = new >>>>>>>>>>>>>>>>> CampaignCriterion(); >>>>>>>>>>>>>>>>> campaignCriterion.setCampaignId(campaignId); >>>>>>>>>>>>>>>>> campaignCriterion.setCriterion(proximity); >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> CampaignCriterionOperation operation = new >>>>>>>>>>>>>>>>> CampaignCriterionOperation(); >>>>>>>>>>>>>>>>> operation.setOperand(campaignCriterion); >>>>>>>>>>>>>>>>> operation.setOperator(Operator.ADD); >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> campaignCriterionService.mutate(new >>>>>>>>>>>>>>>>> CampaignCriterionOperation[] { operation }); >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> After repeating this code with no changes proximity is >>>>>>>>>>>>>>>>> added with no issue. The proper address data may vary. >>>>>>>>>>>>>>>>> What is going on? It does seem as bug on your side. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. 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