Hi Josh
Any updates on this ?
Thanks!
Peter
Am Mittwoch, 11. November 2015 20:55:04 UTC+1 schrieb Josh Radcliff
(AdWords API Team):
>
> Hi Peter,
>
> Using that request ID, I found some information on our side that indicates
> that there may have been an unexpected duplication of this request. I'm
> following up with the service owners to see what happened here, and will
> let you know as soon as I hear back from them.
>
> Thanks,
> Josh, AdWords API Team
>
> On Tuesday, November 10, 2015 at 10:09:09 AM UTC-5, peter... wrote:
>>
>> Hi
>>
>> No, I can't see any logs in our system despite the fact that the request
>> has failed - but those logs were logged a few minutes later because further
>> request were logged aggregated by our application.
>>
>> The first example (PRODUCT_PARTITION_ALREADY_EXISTS from 30.10.2015) that
>> I've posted to this thread happened on
>>
>> 29.10.2015 21:17:20,497
>>
>> requestId (taken from response) = 00052343fe9006900a0ddbd10203b361
>>
>>
>> I can definitely see from the SOAP logs (from the Adwords API) that a new
>> group was created and the product partition add request was only sent once.
>> Does this help ?
>>
>>
>>
>> Am Dienstag, 3. November 2015 17:42:00 UTC+1 schrieb Josh Radcliff
>> (AdWords API Team):
>>>
>>> Hi,
>>>
>>> I took a look at the requests coming from your developer token, and I
>>> see REMOVE mutate requests coming in for that ad group's criteria at the
>>> following times:
>>>
>>> ViennaTime : 2015-10-30 06:05:40
>>> Successful : True
>>>
>>> ViennaTime : 2015-10-30 06:06:04
>>> Successful : False
>>>
>>> In the user interface, I see the product groups were removed via the API
>>> at 2015-10-30 06:06:07. I realize that is after the 2nd request, but
>>> I'm theorizing that the first request may have taken 27 seconds to
>>> complete. Do you happen to have timestamps in your logs for those requests?
>>>
>>> Thanks,
>>> Josh, AdWords API Team
>>>
>>> On Tuesday, November 3, 2015 at 8:41:56 AM UTC-5, peter... wrote:
>>>>
>>>> Hi Josh
>>>>
>>>> These are really wild assumptions, but for me it looks like that I can
>>>> see the same problem with other requests regarding shopping ad group
>>>> criterions too.
>>>>
>>>> I've got another case that looks pretty similar to me (though I cannot
>>>> prove this since I do not have SOAP logs for this). But from our logs I
>>>> can
>>>> see that we've sent a deletion request for shopping ad group criterions
>>>> (e.g.: item id = 333518-105, criterion id = 139771732115, ad group id =
>>>> 23172885875, campaign id = 321117275). The product partition was
>>>> successfully deleted - I can see this in the change logs in the Adwords UI
>>>> (30.10.2015
>>>> 06:06:07). But my application logs tell me that the API returned an
>>>> error
>>>> Errors while removing group item bids: Group 23172885875: Item
>>>> 333518-105:
>>>> [EntityNotFound,CriterionId{id=139771732115},EntityNotFound.INVALID_ID;];
>>>>
>>>> For me it looks like that someone duplicates the same request. I've
>>>> double checked our logs and they tell me that it's not our application (as
>>>> stated above I unfortunately cannot see the SOAP request directly).
>>>> When looking at the SOAP logs that I've provided earlier I assume the
>>>> same could have happened here.
>>>>
>>>>
>>>> Am Montag, 2. November 2015 19:56:56 UTC+1 schrieb Josh Radcliff
>>>> (AdWords API Team):
>>>>>
>>>>> Hi Peter,
>>>>>
>>>>> Are you running multiple threads that are mutating the trees in
>>>>> question? I ask because I looked at two of your requests from today that
>>>>> failed with PRODUCT_PARTITION_ALREADY_EXISTS followed
>>>>> by PRODUCT_PARTITION_DOES_NOT_EXIST, and in both cases the partition in
>>>>> question *does* already exist in the ad group.
>>>>>
>>>>> The requests I checked were for ad group IDs 21637072081
>>>>> and 21637229281, both under campaign ID 345581401.
>>>>>
>>>>> Thanks,
>>>>> Josh, AdWords API Team
>>>>>
>>>>> On Monday, November 2, 2015 at 12:30:38 AM UTC-5, peter... wrote:
>>>>>>
>>>>>> Hi Josh
>>>>>>
>>>>>> Could the usage of not using distinct temporary IDs cause this
>>>>>> problem ? As stated above, 99% of my requests succeed (and we've
>>>>>> actually
>>>>>> sent millions of them until now).
>>>>>>
>>>>>> The tree is correct for our purposes. It will be changed by other
>>>>>> requests later on. The problem doesn't seem to be related to the actual
>>>>>> tree anyhow. We also see this error when we are trying to add child
>>>>>> partitions to already existing ones. This, however, is very hard to
>>>>>> reproduce for me since I cannot just add logs for every SOAP request to
>>>>>> our
>>>>>> live application and wait for a few days for this to happen. Even this
>>>>>> simple case required hammering against the API with a local test script
>>>>>> for
>>>>>> a few hours.
>>>>>>
>>>>>> Thanks!
>>>>>> Peter
>>>>>>
>>>>>> Am Freitag, 30. Oktober 2015 20:43:58 UTC+1 schrieb Josh Radcliff
>>>>>> (AdWords API Team):
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> I noticed that your request is operating on two ad groups but you
>>>>>>> are reusing the same temporary ID for both. I would recommend using
>>>>>>> distinct temporary IDs for distinct
>>>>>>> *Biddable/NegativeAdGroupCriterion* within a single request.
>>>>>>>
>>>>>>> Also, in each case you are constructing what looks like an invalid
>>>>>>> product partition tree
>>>>>>> <https://developers.google.com/adwords/api/docs/guides/shopping#partitioning>,
>>>>>>>
>>>>>>> consisting of:
>>>>>>>
>>>>>>> ROOT (-1 biddable SUBDIVISION)
>>>>>>> /
>>>>>>> ProductOfferId (negative UNIT)
>>>>>>>
>>>>>>> It looks like you are trying to create a 2nd level of the tree that
>>>>>>> excludes *everything*, since you don't have other UNIT nodes at
>>>>>>> that level and the object is a *NegativeAdGroupCriterion*. If you
>>>>>>> subdivide the tree by a dimension (offer ID in this case), you must
>>>>>>> have at
>>>>>>> least *two* UNIT nodes: one for "Everything else" (*ProductOfferId*
>>>>>>> with
>>>>>>> a null value) and at least one for a specific *ProductOfferId* with
>>>>>>> a non-null value. Otherwise, the subdivision does not serve any purpose.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Josh, AdWords API Team
>>>>>>>
>>>>>>> On Friday, October 30, 2015 at 6:35:58 AM UTC-4, peter... wrote:
>>>>>>>>
>>>>>>>> It looks like that we have the same problem.
>>>>>>>>
>>>>>>>> We create a brand new AdGroup, then send the following request:
>>>>>>>>
>>>>>>>> <soapenv:Body>
>>>>>>>> <mutate xmlns="
>>>>>>>> https://adwords.google.com/api/adwords/cm/v201506";>
>>>>>>>> <operations>
>>>>>>>> <operator>ADD</operator>
>>>>>>>> <operand xmlns:ns2="
>>>>>>>> https://adwords.google.com/api/adwords/cm/v201506";
>>>>>>>> xsi:type="ns2:BiddableAdGroupCriterion">
>>>>>>>> <ns2:adGroupId>22340202143</ns2:adGroupId>
>>>>>>>> <ns2:criterion xsi:type="ns2:ProductPartition">
>>>>>>>> <ns2:id>-1</ns2:id>
>>>>>>>>
>>>>>>>> <ns2:partitionType>SUBDIVISION</ns2:partitionType>
>>>>>>>> </ns2:criterion>
>>>>>>>> </operand>
>>>>>>>> </operations>
>>>>>>>> <operations>
>>>>>>>> <operator>ADD</operator>
>>>>>>>> <operand xmlns:ns3="
>>>>>>>> https://adwords.google.com/api/adwords/cm/v201506";
>>>>>>>> xsi:type="ns3:NegativeAdGroupCriterion">
>>>>>>>> <ns3:adGroupId>22340202143</ns3:adGroupId>
>>>>>>>> <ns3:criterion xsi:type="ns3:ProductPartition">
>>>>>>>> <ns3:partitionType>UNIT</ns3:partitionType>
>>>>>>>>
>>>>>>>> <ns3:parentCriterionId>-1</ns3:parentCriterionId>
>>>>>>>> <ns3:caseValue
>>>>>>>> xsi:type="ns3:ProductOfferId"/>
>>>>>>>> </ns3:criterion>
>>>>>>>> </operand>
>>>>>>>> </operations>
>>>>>>>> <operations>
>>>>>>>> <operator>ADD</operator>
>>>>>>>> <operand xmlns:ns4="
>>>>>>>> https://adwords.google.com/api/adwords/cm/v201506";
>>>>>>>> xsi:type="ns4:BiddableAdGroupCriterion">
>>>>>>>> <ns4:adGroupId>22340202263</ns4:adGroupId>
>>>>>>>> <ns4:criterion xsi:type="ns4:ProductPartition">
>>>>>>>> <ns4:id>-1</ns4:id>
>>>>>>>>
>>>>>>>> <ns4:partitionType>SUBDIVISION</ns4:partitionType>
>>>>>>>> </ns4:criterion>
>>>>>>>> </operand>
>>>>>>>> </operations>
>>>>>>>> <operations>
>>>>>>>> <operator>ADD</operator>
>>>>>>>> <operand xmlns:ns5="
>>>>>>>> https://adwords.google.com/api/adwords/cm/v201506";
>>>>>>>> xsi:type="ns5:NegativeAdGroupCriterion">
>>>>>>>> <ns5:adGroupId>22340202263</ns5:adGroupId>
>>>>>>>> <ns5:criterion xsi:type="ns5:ProductPartition">
>>>>>>>> <ns5:partitionType>UNIT</ns5:partitionType>
>>>>>>>>
>>>>>>>> <ns5:parentCriterionId>-1</ns5:parentCriterionId>
>>>>>>>> <ns5:caseValue
>>>>>>>> xsi:type="ns5:ProductOfferId"/>
>>>>>>>> </ns5:criterion>
>>>>>>>> </operand>
>>>>>>>> </operations>
>>>>>>>> </mutate>
>>>>>>>> </soapenv:Body>
>>>>>>>>
>>>>>>>> and *sporadically* get back
>>>>>>>>
>>>>>>>> <soap:Body>
>>>>>>>> <soap:Fault>
>>>>>>>> <faultcode>soap:Server</faultcode>
>>>>>>>>
>>>>>>>> <faultstring>[AdGroupCriterionError.PRODUCT_PARTITION_ALREADY_EXISTS @
>>>>>>>> operations[2].operand.criterion,
>>>>>>>> AdGroupCriterionError.PRODUCT_PARTITION_DOES_NOT_EXIST @
>>>>>>>> operations[3].operand.criterion.parentCriterionId;
>>>>>>>> trigger:'TempCriterionId{id=1}']</faultstring>
>>>>>>>> <detail>
>>>>>>>> <ApiExceptionFault xmlns="
>>>>>>>> https://adwords.google.com/api/adwords/cm/v201506";>
>>>>>>>>
>>>>>>>> <message>[AdGroupCriterionError.PRODUCT_PARTITION_ALREADY_EXISTS @
>>>>>>>> operations[2].operand.criterion,
>>>>>>>> AdGroupCriterionError.PRODUCT_PARTITION_DOES_NOT_EXIST @
>>>>>>>> operations[3].operand.criterion.parentCriterionId;
>>>>>>>> trigger:'TempCriterionId{id=1}']</message>
>>>>>>>>
>>>>>>>> <ApplicationException.Type>ApiException</ApplicationException.Type>
>>>>>>>> <errors xmlns:xsi="
>>>>>>>> http://www.w3.org/2001/XMLSchema-instance";
>>>>>>>> xsi:type="AdGroupCriterionError">
>>>>>>>>
>>>>>>>> <fieldPath>operations[2].operand.criterion</fieldPath>
>>>>>>>> <trigger/>
>>>>>>>>
>>>>>>>>
>>>>>>>> <errorString>AdGroupCriterionError.PRODUCT_PARTITION_ALREADY_EXISTS</errorString>
>>>>>>>>
>>>>>>>> <ApiError.Type>AdGroupCriterionError</ApiError.Type>
>>>>>>>> <reason>PRODUCT_PARTITION_ALREADY_EXISTS</reason>
>>>>>>>> </errors>
>>>>>>>> <errors xmlns:xsi="
>>>>>>>> http://www.w3.org/2001/XMLSchema-instance";
>>>>>>>> xsi:type="AdGroupCriterionError">
>>>>>>>>
>>>>>>>>
>>>>>>>> <fieldPath>operations[3].operand.criterion.parentCriterionId</fieldPath>
>>>>>>>> <trigger>TempCriterionId{id=1}</trigger>
>>>>>>>>
>>>>>>>>
>>>>>>>> <errorString>AdGroupCriterionError.PRODUCT_PARTITION_DOES_NOT_EXIST</errorString>
>>>>>>>>
>>>>>>>> <ApiError.Type>AdGroupCriterionError</ApiError.Type>
>>>>>>>> <reason>PRODUCT_PARTITION_DOES_NOT_EXIST</reason>
>>>>>>>> </errors>
>>>>>>>> </ApiExceptionFault>
>>>>>>>> </detail>
>>>>>>>> </soap:Fault>
>>>>>>>> </soap:Body>
>>>>>>>>
>>>>>>>> (request id of this particular response was
>>>>>>>> 00052343fe9006900a0ddbd10203b361 - if this helps).
>>>>>>>>
>>>>>>>> We also see this error when creating concrete product partitions
>>>>>>>> with case values. It succeeds in 99% of all cases, but we sporadically
>>>>>>>> get
>>>>>>>> back this error. We've seen this only for product partitions so far.
>>>>>>>> Our
>>>>>>>> code is single-threaded.
>>>>>>>>
>>>>>>>> Am Dienstag, 6. Oktober 2015 16:06:53 UTC+2 schrieb Anthony
>>>>>>>> Madrigal:
>>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> Since you are using the AdGroupCriterionService, do you mean
>>>>>>>>> AdGroup instead of campaign? Could you please send me both your SOAP
>>>>>>>>> request and response for the successful and failed operations through
>>>>>>>>> *Reply
>>>>>>>>> privately to author*? This will help me see why it is working for
>>>>>>>>> one and not the other.
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> Anthony
>>>>>>>>> AdWords API Team
>>>>>>>>>
>>>>>>>>
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