Hello Robert,

We're taking a look into it. I don't know of it being a systemic issue, but 
I'm checking with my teammates. This one can be a tricky one to debug. I'll 
get back to you as we figure out more.

Thanks,
Nadine, AdWords API Team

On Monday, March 14, 2016 at 3:44:01 PM UTC-4, 
robert.barre...@mercadolibre.com wrote:
>
> Hi Nadine, yes.
>
> Our application was working fine last week and now it's not working even 
> when we didn't release any new version. Now I've manually retrieved the 
> operations and everything seems to be OK.
>
> It looks like after job changes its status to DONE the operations may not 
> be available in some time. It even could take more than 20 minutes (the max 
> time we're waiting) to become available, so we can check on every 
> operations and see if something failed.
>
> Is this possible? Is there any performance issues with version 201509?
>
> Thank you.
>
>
>
>
> El lunes, 14 de marzo de 2016, 16:39:49 (UTC-3), Nadine Sundquist (AdWords 
> API Team) escribió:
>>
>> Hi Robert,
>>
>> There haven't been any issues reported recently that are similar to what 
>> you've described. Are you following the batch job example 
>> <https://developers.google.com/adwords/api/docs/samples/java/campaign-management#add-complete-campaigns-using-batch-jobs>
>>  
>> that we provided? In the example, we poll for the batch job status to reach 
>> *COMPLETED* or *FAILED*. What status is your job when you download the 
>> result? With your help, I'll be able to narrow down the problem.
>>
>> Thanks,
>> Nadine, AdWords API Team
>>
>> On Monday, March 14, 2016 at 8:44:33 AM UTC-4, 
>> robert....@mercadolibre.com wrote:
>>>
>>> Hi,
>>>
>>> We're experimenting problem when trying to retrieve BatchJob operation 
>>> results:
>>>
>>> BatchJobException: Failed to download batch job mutate response from 
>>> URL: 
>>> https://batch-job-download-prod-ebe9b43.storage.googleapis.com/.../3516790.results.xml?GoogleAccessId=.
>>> ..
>>>
>>>
>>> We've implemented a retry logic, retrying to get the results after 4 
>>> minutes with a max retries of 5. After that we're failing the process. 
>>> Right now we got this exception in all our jobs, some examples:
>>>
>>>
>>> Customer: 3032301828, JobId: 3517411
>>> Customer: 7527555830, JobId: 3501827
>>> Customer: 4283125034, JobId: 3513738
>>> Customer: 4296260814, JobId: 3504890
>>>
>>>
>>> We're currently using API version 201509.
>>> Is there any issue with this version or any API related problems right 
>>> now? The same code ran on Thursday without no problems but today we're 
>>> facing problems again.
>>>
>>>
>>> Thanks in advance.
>>> Regards,
>>>
>>> Robert.
>>>
>>>
>>>
>>>
>>>
>>>
>>>

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