Hello!
1) I meant company under "it". When we export this company from Google 
Editor its volume is  300kb.
Under company weights  i meant it's volume. 
We use Google Editor , in this case to see the company volume.

Answering the Josh questions:
1)  I meant the *total size of many* requests.
2) In my oppinion, there are  *many small* requests one by one. But I 
wonder, what is large and small operations in your oppinion, to understand 
and communicate correct? Write, please
4) Yes.
5) Yes, i had. I noticed , when company is above 1400 words it helps ( to 
restart the proccess ) ,but one of the ten cases.

Yes i tried to configure my network connection timeout. The max option is 
60 sec now.
 
I  submit request with *large* operations when I'm facing with this error 
(when company consists of more then 900 words).
четверг, 18 августа 2016 г., 6:26:05 UTC+3 пользователь Thanet Knack 
Praneenararat (AdWords API Team) написал:
>
> Hi,
>
> 1) i mean that company weights 8.7 mb in exel file when your dowload it 
>> with google adwords editor.
>
> When you refer to "it", what is that?
> I'm not quite sure what your "company weights" means.
> What did you do in Google AdWords Editor? Our team doesn't support that 
> product, but I'll try to understand what you're trying to do as much as 
> possible.
>
>  "were you referring to the size of an *individual* request, or are you 
>> submitting a high volume of *AdGroupCriterionService.mutate* requests in 
>> succession?
>> If this is happening for a large individual request, could you let me 
>> know if the request *always* fails, or does it succeed if you wait and 
>> retry?"
>
> Josh meant to ask the following questions:
>
>    1. When you mentioned the 30KB versus 300KB-400KB, did you mean *one* 
>    request or the *total size of many* requests?
>    2. Do you submit request with *large* operations when you face with 
>    this error? 
>    3. Or do you submit *many small* requests one by one?
>    4. Do *large* requests always fail?
>    5. If (3) is true, have you tried waiting and retry later? Does it 
>    help?
>
> And my question was "have you tried configure your network connection 
> timeout, if possible?"
>
> Could you answer the above questions *one by one *please?
> Thanks so much for your logs, but that is not enough if we don't 
> understand other circumstances too.
>
> Best,
> Thanet, AdWords API Team
>
> On Wednesday, August 17, 2016 at 7:27:34 PM UTC+9, zastrozhn...@gmail.com 
> <javascript:> wrote:
>>
>> 1) i mean that company weights 8.7 mb in exel file when your dowload it 
>> with google adwords editor.
>> 2) i don`t actually understand what are your speaking   in here
>>  "were you referring to the size of an *individual* request, or are you 
>> submitting a high volume of *AdGroupCriterionService.mutate* requests in 
>> succession?
>> If this is happening for a large individual request, could you let me 
>> know if the request *always* fails, or does it succeed if you wait and 
>> retry?"
>>
>> Here is the log error :
>>
>>
>> [Aug 17 2016 06:11:16.000000 - ERROR] 
>>
>> <?xml version="1.0" encoding="UTF-8"?>
>> <SOAP-ENV:Envelope 
>> xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; 
>> xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201607";>
>>   <SOAP-ENV:Header>
>>     <ns1:RequestHeader>
>>       <ns1:clientCustomerId>***********</ns1:clientCustomerId>
>>       <ns1:developerToken>**********</ns1:developerToken>
>>       <ns1:userAgent>AwApi-PHP/EXPERIMENTAL, Common-PHP/EXPERIMENTAL, 
>> PHP/5.4.37-1+deb.sury.org~precise+1 (AwApi-PHP/10.1.0, Common-PHP/10.1.0, 
>> PHP/5.5.9-1ubuntu4.14)</ns1:userAgent>
>>     </ns1:RequestHeader>
>>   </SOAP-ENV:Header>
>>   <SOAP-ENV:Body>
>>     <ns1:get>
>>       <ns1:serviceSelector>
>>         <ns1:fields>Id</ns1:fields>
>>         <ns1:fields>CriteriaType</ns1:fields>
>>         <ns1:fields>KeywordMatchType</ns1:fields>
>>         <ns1:fields>KeywordText</ns1:fields>
>>         <ns1:predicates>
>>           <ns1:field>AdGroupId</ns1:field>
>>           <ns1:operator>IN</ns1:operator>
>>           <ns1:values>31229912069</ns1:values>
>>         </ns1:predicates>
>>         <ns1:predicates>
>>           <ns1:field>CriterionUse</ns1:field>
>>           <ns1:operator>IN</ns1:operator>
>>           <ns1:values>BIDDABLE</ns1:values>
>>         </ns1:predicates>
>>         <ns1:predicates>
>>           <ns1:field>CriteriaType</ns1:field>
>>           <ns1:operator>IN</ns1:operator>
>>           <ns1:values>KEYWORD</ns1:values>
>>         </ns1:predicates>
>>         <ns1:ordering>
>>           <ns1:field>KeywordText</ns1:field>
>>           <ns1:sortOrder>ASCENDING</ns1:sortOrder>
>>         </ns1:ordering>
>>         <ns1:paging>
>>           <ns1:startIndex>0</ns1:startIndex>
>>           <ns1:numberResults>500</ns1:numberResults>
>>         </ns1:paging>
>>       </ns1:serviceSelector>
>>     </ns1:get>
>>   </SOAP-ENV:Body>
>> </SOAP-ENV:Envelope>
>>
>>
>> среда, 17 августа 2016 г., 12:14:48 UTC+3 пользователь Thanet Knack 
>> Praneenararat (AdWords API Team) написал:
>>>
>>> Hello,
>>>  
>>> Thanks for more information but I'm not quite sure I understand you 
>>> correctly.
>>> What does you mean by "the weight of company is 8,7 mb"?
>>>
>>> Could you please answer Josh's questions as well?
>>>
>>>> When you mentioned the 30KB versus 300KB-400KB, were you referring to 
>>>> the size of an *individual* request, or are you submitting a high 
>>>> volume of *AdGroupCriterionService.mutate* requests in succession?
>>>> If this is happening for a large individual request, could you let me 
>>>> know if the request *always* fails, or does it succeed if you wait and 
>>>> retry?
>>>
>>>  
>>> And have you tried configure your network connection timeout, if 
>>> possible?
>>>
>>> Best,
>>> Thanet, AdWords API Team
>>>
>>> On Wednesday, August 17, 2016 at 5:18:55 PM UTC+9, 
>>> zastrozhn...@gmail.com wrote:
>>>>
>>>> Now service is success in processing high volume of request in amount 
>>>> more then 1000, but in situation with 4500 words respond false 
>>>> the weight of company is 8,7 mb
>>>>
>>>> Notice: Failed to load response into DOM: DOMDocument::loadXML(): 
>>>> Empty string supplied as input in 
>>>> /var/www/html/Google/Api/Ads/Common/Lib/AdsSoapClient.php on line251
>>>>
>>>> Notice: Failed to load response into DOM: DOMDocument::loadXML(): 
>>>> Empty string supplied as input in 
>>>> /var/www/html/Google/Api/Ads/Common/Lib/AdsSoapClient.php on line348
>>>>
>>>> Notice: Failed to load response into DOM: DOMDocument::loadXML(): 
>>>> Empty string supplied as input in 
>>>> /var/www/html/Google/Api/Ads/Common/Lib/AdsSoapClient.php on line366
>>>> An error has occurred: Could not connect to host
>>>> вторник, 16 августа 2016 г., 20:46:38 UTC+3 пользователь Josh Radcliff 
>>>> (AdWords API Team) написал:
>>>>>
>>>>> Hi,
>>>>>
>>>>> When you mentioned the 30KB versus 300KB-400KB, were you referring to 
>>>>> the size of an *individual* request, or are you submitting a high 
>>>>> volume of *AdGroupCriterionService.mutate* requests in succession?
>>>>>
>>>>> If this is happening for a large individual request, could you let me 
>>>>> know if the request *always* fails, or does it succeed if you wait 
>>>>> and retry?
>>>>>
>>>>> If you are submitting a high volume of 
>>>>> *AdGroupCriterionService.mutate* requests in succession, then you 
>>>>> might try combining multiple operations in each request (but make sure 
>>>>> you 
>>>>> stay at or below the maximum of 5,000 operations per request 
>>>>> <https://developers.google.com/adwords/api/docs/appendix/limits#general>
>>>>> ).
>>>>>
>>>>> Thanks,
>>>>> Josh, AdWords API Team
>>>>>
>>>>> On Tuesday, August 16, 2016 at 9:06:12 AM UTC-4, 
>>>>> zastrozhn...@gmail.com wrote:
>>>>>>
>>>>>> ; Enable/disable gzip compression on SOAP requests and responses.
>>>>>> COMPRESSION = 1
>>>>>>
>>>>>> ; The level of gzip compression to use, from 1 to 9. The higher the 
>>>>>> level the
>>>>>> ; greater the compression and time needed to perform the compression. The
>>>>>> ; recommended and default value is 1.
>>>>>> COMPRESSION_LEVEL = 9
>>>>>>
>>>>>> ; The type of WSDL caching to use. The possible values are 0 (none), 1 
>>>>>> (disk),
>>>>>> ; 2 (memory), or 3 (disk and memory). The default value is 0.
>>>>>> WSDL_CACHE = 1
>>>>>>
>>>>>>
>>>>>> вторник, 16 августа 2016 г., 15:15:55 UTC+3 пользователь Josh 
>>>>>> Radcliff (AdWords API Team) написал:
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> I didn't see in your response if you have configured WSDL caching 
>>>>>>> using the settings I mentioned. Could you please let me know if you've 
>>>>>>> done 
>>>>>>> that step?
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Josh, AdWords API Team
>>>>>>>
>>>>>>> On Tuesday, August 16, 2016 at 6:45:54 AM UTC-4, 
>>>>>>> zastrozhn...@gmail.com wrote:
>>>>>>>>
>>>>>>>> Please respond ASAP...
>>>>>>>>
>>>>>>>> понедельник, 15 августа 2016 г., 21:19:01 UTC+3 пользователь Josh 
>>>>>>>> Radcliff (AdWords API Team) написал:
>>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> Have you tried enabling WSDL caching to the reduce the number of 
>>>>>>>>> WSDL requests from your app?
>>>>>>>>>
>>>>>>>>> If you are using our client library, you can enable caching by 
>>>>>>>>> setting WSDL_CACHE in your settings.ini file. Please see the comments 
>>>>>>>>> in the sample settings.ini file on github 
>>>>>>>>> <https://github.com/googleads/googleads-php-lib/blob/master/src/Google/Api/Ads/AdWords/settings.ini#L28>
>>>>>>>>> .
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> Josh, AdWords API Team
>>>>>>>>>
>>>>>>>>> On Monday, August 15, 2016 at 5:58:12 AM UTC-4, 
>>>>>>>>> zastrozhn...@gmail.com wrote:
>>>>>>>>>>
>>>>>>>>>> PHP Version 5.5.9-1ubuntu4.14
>>>>>>>>>> but problem still exist
>>>>>>>>>> пятница, 12 августа 2016 г., 21:37:07 UTC+3 пользователь Anthony 
>>>>>>>>>> Madrigal написал:
>>>>>>>>>>>
>>>>>>>>>>> Hi,
>>>>>>>>>>>
>>>>>>>>>>> Sorry but I can only respond in English. Please make sure 
>>>>>>>>>>> that your server environment and PHP version is up to date. Could 
>>>>>>>>>>> you also 
>>>>>>>>>>> see if you are able to access the URL through either cURL or wget? 
>>>>>>>>>>>
>>>>>>>>>>> If not, could you please send the response via *reply privately 
>>>>>>>>>>> to author*?
>>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>> Anthony
>>>>>>>>>>> AdWords API Team
>>>>>>>>>>>
>>>>>>>>>>

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