Hello Mathieu,

Could you please provide a specific example, e.g., SOAP logs by *Reply 
privately to author*?
Do you mean the *endDateTime* you provided is not returned correctly, when 
doing BudgetOrderService.get()?

Best,
Thanet, AdWords API Team

On Thursday, November 10, 2016 at 6:03:41 AM UTC+9, Mathieu Dubreuil wrote:
>
> Hi,
>
> I am currently experiencing a similar issue, but with the 
> BudgetOrderService. The startDateTime seems to be correct all the time, be 
> the endDateTime can be either one day early, one day late or the correct 
> day. I don't know if I should create a new post about it, but the issue 
> looks similar to this one. I don't really understand it much, any chance 
> you would have any information about it?
>
> Thanks!
> Mathieu
>
> On Tuesday, 28 June 2016 06:46:35 UTC-4, Thanet Knack Praneenararat 
> (AdWords API Team) wrote:
>>
>> Hi Idit,
>>
>> Thanks for letting us know.
>> Feel free to reach us if you have other questions.
>>
>> Cheers,
>> Thanet, AdWords API Team
>>
>> On Tuesday, June 28, 2016 at 11:44:49 AM UTC+1, Idit Goldenberg wrote:
>>>
>>> Hi,
>>>
>>> Looks like the issue is fixed.
>>>
>>> Thank you very much.
>>> Idit
>>>
>>> On Monday, June 27, 2016 at 5:29:20 PM UTC+3, Thanet Knack Praneenararat 
>>> (AdWords API Team) wrote:
>>>>
>>>> Hi Idit,
>>>>
>>>> Thanks for update.
>>>> It looks like the change is being rolled out.
>>>> It should be more stable tomorrow.
>>>>
>>>> Cheers,
>>>> Thanet, AdWords API Team
>>>>
>>>> On Monday, June 27, 2016 at 3:21:00 PM UTC+1, Idit Goldenberg wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> I'm calling the report on a certain campaign and every few minutes I 
>>>>> get the correct start_date. but not all the time.
>>>>> just wanted to update.
>>>>>
>>>>> Thanks,
>>>>> Idit
>>>>>
>>>>> On Thursday, June 23, 2016 at 6:26:24 PM UTC+3, Thanet Knack 
>>>>> Praneenararat (AdWords API Team) wrote:
>>>>>>
>>>>>> Hello Idit,
>>>>>>
>>>>>> It seems the fix is on the way and would be delayed until next week 
>>>>>> (probably after Monday evening).
>>>>>> Sorry for your inconvenience.
>>>>>>
>>>>>> Best,
>>>>>> Thanet, AdWords API Team
>>>>>>
>>>>>> On Friday, June 24, 2016 at 12:23:16 AM UTC+9, Idit Goldenberg wrote:
>>>>>>>
>>>>>>> I'm using version "v201603" and googles Python Client Library 3.15.0
>>>>>>>
>>>>>>> On Thursday, June 23, 2016 at 6:21:13 PM UTC+3, Idit Goldenberg 
>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> Unfortunately no.
>>>>>>>> When I download the CAMPAIGN_PERFORMANCE_REPORT (using the Python 
>>>>>>>> library), I still get the wrong start_date (a day before the start 
>>>>>>>> date I 
>>>>>>>> gave it when i created the campaign in Adwords campaign management).
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Idit
>>>>>>>>
>>>>>>>> On Thursday, June 23, 2016 at 6:04:45 PM UTC+3, Thanet Knack 
>>>>>>>> Praneenararat (AdWords API Team) wrote:
>>>>>>>>>
>>>>>>>>> Hi Idit,
>>>>>>>>>
>>>>>>>>> The issue has been reported to be fixed.
>>>>>>>>> Could you please confirm?
>>>>>>>>>
>>>>>>>>> Cheers,
>>>>>>>>> Thanet, AdWords API Team
>>>>>>>>>
>>>>>>>>> On Monday, June 13, 2016 at 9:41:30 PM UTC+9, Idit Goldenberg 
>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> Thank you!
>>>>>>>>>>
>>>>>>>>>> On Monday, June 13, 2016 at 3:37:40 PM UTC+3, Thanet Knack 
>>>>>>>>>> Praneenararat (AdWords API Team) wrote:
>>>>>>>>>>>
>>>>>>>>>>> Hello Idit,
>>>>>>>>>>>
>>>>>>>>>>> Thanks so much for more information. 
>>>>>>>>>>>
>>>>>>>>>>> Nadine is on vacation, so I'm answering this post on behalf of 
>>>>>>>>>>> her.
>>>>>>>>>>> We're chasing this issue now and will keep this thread updated 
>>>>>>>>>>> when we have more information.
>>>>>>>>>>>
>>>>>>>>>>> Cheers,
>>>>>>>>>>> Thanet, AdWords API Team
>>>>>>>>>>>
>>>>>>>>>>> On Monday, June 13, 2016 at 6:49:23 PM UTC+9, Idit Goldenberg 
>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> Hey Nadine,
>>>>>>>>>>>>
>>>>>>>>>>>> From what I looks like, when the campaign is created,  the 
>>>>>>>>>>>> StartDate is saved as Date time according to the activity log in 
>>>>>>>>>>>> adwords.
>>>>>>>>>>>> For example:
>>>>>>>>>>>> I created a campaign today (Jun 13th) using adwords API and I 
>>>>>>>>>>>> put Jun 14 for the start date of the campaign. My 
>>>>>>>>>>>> account's timezone is GMT+02:00 Jerusalem
>>>>>>>>>>>> In adwords activity log  I see this line: Start time is Jun 14, 
>>>>>>>>>>>> 2016 12:00:00 AM IDT.
>>>>>>>>>>>>
>>>>>>>>>>>> When I fetch this campaign  from the campaign_performance 
>>>>>>>>>>>> report API, I get June 13 in the StartDate.
>>>>>>>>>>>> When I fetch this campaign from the CampaignService API, I get 
>>>>>>>>>>>> June 14.
>>>>>>>>>>>> Looks like the report is converting that datetime into 
>>>>>>>>>>>> another timezone and returning the converted date. maybe EST? Jun 
>>>>>>>>>>>> 14, 2016 12:00:00 AM IDT is Jun 13 5:00 PM EST 
>>>>>>>>>>>>
>>>>>>>>>>>> I hope this helps.
>>>>>>>>>>>> Idit
>>>>>>>>>>>> On Thursday, June 9, 2016 at 5:52:40 PM UTC+3, Idit Goldenberg 
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> Alright, thank you.
>>>>>>>>>>>>>
>>>>>>>>>>>>> I also found out that for some campaigns it *does* return the 
>>>>>>>>>>>>> right start date and for some it returns the previous day. I 
>>>>>>>>>>>>> could not 
>>>>>>>>>>>>> figure out what is the difference between those campaigns and why 
>>>>>>>>>>>>> the 
>>>>>>>>>>>>> results are different.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>> Idit
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Thursday, June 9, 2016 at 5:46:58 PM UTC+3, Nadine 
>>>>>>>>>>>>> Sundquist (AdWords API Team) wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hello Idit,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Unfortunately, no updates, yet. Thanks for checking in; I'll 
>>>>>>>>>>>>>> keep you posted when I know more. I'll be asking a few more of 
>>>>>>>>>>>>>> my teammates 
>>>>>>>>>>>>>> to see if they know the answer to this one.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>> Nadine, AdWords API Team
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Thursday, June 9, 2016 at 3:31:24 AM UTC-4, Idit 
>>>>>>>>>>>>>> Goldenberg wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hello,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Do you have any updates on this issue? i still get a 
>>>>>>>>>>>>>>> start_date from the report which is a day before the actual 
>>>>>>>>>>>>>>> campaign's 
>>>>>>>>>>>>>>> start date.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Wednesday, May 4, 2016 at 5:13:29 PM UTC+3, Idit 
>>>>>>>>>>>>>>> Goldenberg wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thank you very much
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Tuesday, May 3, 2016 at 6:21:03 PM UTC+3, Nadine 
>>>>>>>>>>>>>>>> Sundquist (AdWords API Team) wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Idit,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks for clarifying. Yes, the report start date has no 
>>>>>>>>>>>>>>>>> affect on the value you've set for the campaign. It's just 
>>>>>>>>>>>>>>>>> reporting a day 
>>>>>>>>>>>>>>>>> earlier than it should. Someone else on my team also noticed 
>>>>>>>>>>>>>>>>> this same 
>>>>>>>>>>>>>>>>> behavior, and we're still investigating why only reporting is 
>>>>>>>>>>>>>>>>> giving us a 
>>>>>>>>>>>>>>>>> day off. I'll keep you posted!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>> Nadine, AdWords API Team
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tuesday, May 3, 2016 at 1:30:19 AM UTC-4, Idit 
>>>>>>>>>>>>>>>>> Goldenberg wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hey Nadine, 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Just wanted to clarify, 
>>>>>>>>>>>>>>>>>> The start date of the campaigns are incorrect, the 
>>>>>>>>>>>>>>>>>> report's date should not affect this value. 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> For every campaign I fetch (gdn + youtube),  the report 
>>>>>>>>>>>>>>>>>> says it's start date is a day before it's actual start date 
>>>>>>>>>>>>>>>>>> in adwords Web 
>>>>>>>>>>>>>>>>>> platform. 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thank you very much, 
>>>>>>>>>>>>>>>>>> Idit
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>

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  • Re: ... 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
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