Hello Dmitry, Sorry for keeping you waiting. It seems the user list created by API got populated since Nov 22 as well? Could you please confirm this?
Cheers, Thanet, AdWords API Team On Tuesday, November 22, 2016 at 6:01:11 PM UTC+9, Dmitry Ovod-Marchuk wrote: > > Hi Thanet, > > We look forward to feedback from engineering team. > > Thank you. > > On Tuesday, November 22, 2016 at 10:45:14 AM UTC+2, Thanet Knack > Praneenararat (AdWords API Team) wrote: >> >> Hello Dmitry, >> >> I also looked into your user lists and found that they look the same >> except for ad group targeting settings, which shouldn't affect the user >> list membership. >> I'm contacting the engineering team and will get back to you when we have >> more updates on this. >> >> Best, >> Thanet, AdWords API Team >> >> On Saturday, November 19, 2016 at 4:39:27 PM UTC+9, Dmitry Ovod-Marchuk >> wrote: >>> >>> Hi Nadine, >>> >>> Thank you for the reference. It didn't help though. >>> >>> 1. Of course we've been waited far more than 72 hours. >>> 2. The size of the empty list (441995202) should be as big as non-empty >>> one (440835967) as they have the same configurations and were created in >>> the same moment. The non-empty list is bigger than 1000 users at the moment. >>> >>> Could you please have a look by yourself? >>> >>> On Saturday, November 19, 2016 at 5:09:11 AM UTC+2, Nadine Sundquist >>> (AdWords API Team) wrote: >>>> >>>> Hi Dmitry, >>>> >>>> Could you please look at the Caveats section >>>> <https://developers.google.com/adwords/api/docs/guides/remarketing#caveats> >>>> >>>> of the Remarketing guide to make sure that your list doesn't fall under >>>> one >>>> of the caveats? For example, the list size will continue to say 0 until >>>> there are at least 1000 addresses. Another thing is that it can take >>>> several hours for the list to populate after you've uploaded the emails. >>>> Hopefully, one of the caveats will explain the mystery. If not, feel free >>>> to get back to me. >>>> >>>> Thanks, >>>> Nadine, AdWords API Team >>>> >>>> On Friday, November 18, 2016 at 7:35:42 AM UTC-5, Dmitry Ovod-Marchuk >>>> wrote: >>>>> >>>>> Hi Shwetha, >>>>> >>>>> In fact the list created via API is the one that doesn't get populated. >>>>> >>>>> ID 440835967 — "(3) Scaler / product viewers at by.holiday.by" — >>>>> Created manually, and it gets populated >>>>> ID 441995202 — "Scaler / product viewers at by.holiday.by" — *Created >>>>> via API, doesn't get populated* >>>>> >>>>> Could you please check it what's wrong? >>>>> >>>>> Thanks. >>>>> >>>>> On Thursday, November 17, 2016 at 9:07:32 PM UTC+2, Shwetha Vastrad >>>>> (AdWords API Team) wrote: >>>>>> >>>>>> Hi Dmitry, >>>>>> >>>>>> If the user lists created either through the API or the UI have the >>>>>> same parameters, they should be populated in a similar manner. Since >>>>>> some >>>>>> of the user lists created in the UI are not populated as well, this >>>>>> doesn't >>>>>> look like it is specific to AdWords API. I suggest that you post your >>>>>> question in the AdWords community forum >>>>>> <https://www.en.advertisercommunity.com/t5/Google-AdWords/ct-p/Google_AdWords> >>>>>> as >>>>>> they are better equipped to answer this question. >>>>>> >>>>>> Regards, >>>>>> Shwetha, AdWords API Team. >>>>>> >>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/1651a187-e0d1-481f-a4f2-5e61474cebfb%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
