Hello Swetha, The agency I work for is a premier AdWords partner and I personally attended the AdWords API workshop in Google NYC last year. It would mean more than you know if you could help us resolve this issue we are having.
We've tried to upload offline conversions, using the template CSV as a model, as both "import from click" and "import from calls" and the only time we have been successful is when the click type of the GCLID from the click_metrics_report is not "Phone Call". For example, we try to import the GCLIDs that are generated from our call extension calls or click-to-call clicks, which show a click type of "Phone Call", and the conversions do not register in AdWords. When we import a GCLID that has a click type of "Headline", the conversion registers successfully. Again, we are not using Google Forwarding Numbers as we have a third party service that provides specific phone numbers for us to use, but we would still like to import these calls as conversions and attribute them correctly via the GCLID. Thanks for providing your feedback and, again, the resolution of this issue is worth quite a bit to us. Best, Alan Johnson On Tuesday, January 17, 2017 at 3:48:09 PM UTC-6, Shwetha Vastrad (AdWords API Team) wrote: > > Hi Alan, > > Yes, you can still import the GCLIDs from the Click Performance Report > <https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report> > into > your AdWords account as either "import from click" or "import from calls". > These conversion types are used so that a user can get a measure of what > happens offline when an ad results in a click or call. Please see this > guide <https://support.google.com/adwords/answer/2998031> for more > information on offline conversion tracking. > > Please note that the same conversion won't be imported more than once. So, > if you try to upload a conversion with the same combination of same GCLID, > name, and time, AdWords will ignore it. But if you want to upload multiple > conversions of the same type, for the same click, you can. AdWords will > record them as separate conversions as long as they have different times > (the GCLIDs and conversion names can be identical). > > Regards, > Shwetha, AdWords API Team. > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/2a27171c-ee42-496e-a5d2-85a545a8955d%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
