Hello Everyone, I have good news! We found the root cause, and the issue has been fixed. Your batch job processing times should be back to normal now. Thanks again for reporting this!
Take care, Nadine, AdWords API Team On Thursday, February 2, 2017 at 11:11:20 AM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Greetings Fellow AdWordsians, > > Thanks for the batch job IDs. They are a BIG help. I've taken a look at > the history of those batch jobs in our internal systems, and I've found a > pattern. I need to run it by a few teammates here to see if my observations > result in finding a root cause. I'll update you when I've made a bit more > progress. > > Cheers, > Nadine, AdWords API Team > > On Wednesday, February 1, 2017 at 5:24:36 PM UTC-5, AdWordsApiUser wrote: >> >> Hi Vishal, >> >> Thanks for your reply. However, we have had 100% of the jobs we've >> submitted in the last 6 hours take over 15 mintues to complete. >> >> Regards, >> MG >> >> On Wednesday, February 1, 2017 at 11:16:53 PM UTC+1, Vishal Vinayak >> (Adwords API Team) wrote: >>> >>> Hi MG, >>> >>> Issues related to batch job performance tend to be intermittent some of >>> the times. In such cases, cancelling the job and sending a new request >>> solves the issue. Could you please try cancelling >>> <https://developers.google.com/adwords/api/docs/guides/batch-jobs#canceling_a_batch_job> >>> all >>> current jobs with the status >>> <https://developers.google.com/adwords/api/docs/reference/v201609/BatchJobService.BatchJob#status> >>> AWAITING_FILE >>> or ACTIVE and retry? If that doesn't help, please feel free to revert and >>> I'll check with my team to see if we can dig into this issue further. >>> >>> Regards, >>> Vishal, AdWords API Team >>> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/068f41f2-3ca4-47ef-9cb0-da2d035a493b%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
