Hello Nadine,

We are seeing the same errors in the last 5 days intermittently, on our 
end, do you know if there is an internal Google issue going on with the 
API? We are trying to identify if it is a problem on our end or the API 
itself.

Thank you!

On Thursday, August 25, 2016 at 9:18:13 AM UTC-4, Nadine Sundquist (AdWords 
API Team) wrote:
>
> Hi Mark and Greg,
>
> Thanks for reporting this. Yes, there were some disruptive issues that 
> were happening at that time on our side. They were resolved within an hour. 
> If you continue to see anything like this, please get back to me right away.
>
> Thanks,
> Nadine, AdWords API Team
>
> On Wednesday, August 24, 2016 at 6:43:34 PM UTC-4, Mark Rogoyski wrote:
>>
>> The service seems to have recovered and we no longer see the abundance of 
>> errors.
>>
>> Any update on the Google side on what the issue was?
>>
>> On Wednesday, August 24, 2016 at 2:44:29 PM UTC-7, GregT wrote:
>>>
>>> We are seeing the same kind of thing. It is taking a large number of 
>>> retries to get any calls to work.
>>>
>>> Thanks,
>>> Greg
>>>
>>> On Wednesday, August 24, 2016 at 4:38:29 PM UTC-5, Mark Rogoyski wrote:
>>>>
>>>> Starting at around 14:14 PDT, we started getting an unusually high 
>>>> error rate using the API (Using v201605)
>>>>
>>>> We are getting the following errors on a large number of API requests:
>>>> - InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
>>>> - ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND
>>>>
>>>> Did something change on the AdWords API side around 14:14 PDT today 
>>>> (Aug 24)?
>>>>
>>>

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  • Re: API Errors... Robert Dorsey II
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