Hi Anash, The latency has improved significantly for us, down to roughly 150% of what it was pre-June-6. Thanks for your team's work so far! Is this the new normal, or should we expect further improvements?
Cheers, Axel On Monday, June 26, 2017 at 4:16:00 PM UTC+1, Anash P. Oommen (AdWords API Team) wrote: > > Hi Dorian, > > If you can use the "Reply to Author" share your reporting HTTP logs, it > would be most helpful. I want to make sure if this is related to the same > issue or not before confirming. > > Cheers > Anash P. Oommen, > AdWords API Advisor. > > On Monday, June 26, 2017 at 2:52:58 AM UTC-4, Dorian Kind wrote: >> >> Hi, >> >> we're still seeing lots of 500 error response codes from the reporting >> endpoint with the reason ERROR_GETTING_RESPONSE_FROM_BACKEND and the >> trigger "Unable to read report data". These errors persist when retrying >> using exponential backoff, as well. Is there anything we can do on our end >> to alleviate the problem? >> >> Thanks and best regards, >> Dorian >> >> On Tuesday, 20 June 2017 16:58:33 UTC+2, Anash P. Oommen (AdWords API >> Team) wrote: >>> >>> Folks, >>> >>> The first stage of fixes are live on production. The latency should >>> improve significantly, though there's still room for improvement. We are >>> exploring more changes that should improve the latency further, bringing it >>> closer to pre-June-6 values. I'll update this thread as more fixes are >>> rolled out. >>> >>> Cheers >>> Anash P. Oommen, >>> AdWords API Advisor. >>> >>> On Thursday, June 15, 2017 at 9:02:44 PM UTC-4, Anash P. Oommen (AdWords >>> API Team) wrote: >>>> >>>> Folks, >>>> >>>> We are pushing an update today that improves the report download >>>> latency. We will continue the investigations next week with a goal to >>>> bring >>>> it down even further, ideally to original levels. I'll update this thread >>>> as I hear from the team. >>>> >>>> Thanks everyone for your patience! >>>> >>>> Cheers >>>> Anash P. Oommen, >>>> AdWords API Advisor. >>>> >>>> On Thursday, June 15, 2017 at 1:07:48 PM UTC-4, Anash P. Oommen >>>> (AdWords API Team) wrote: >>>>> >>>>> Folks, >>>>> >>>>> We are working on it, we don't have an ETA yet. I'll update this >>>>> thread as I hear from the team. >>>>> >>>>> Cheers >>>>> Anash P. Oommen, >>>>> AdWords API Advisor. >>>>> >>>>> On Wednesday, June 14, 2017 at 11:49:10 AM UTC-4, dev eloper wrote: >>>>>> >>>>>> Hi, >>>>>> >>>>>> We too have been suffering from a major lag when requesting reports. >>>>>> In most cases its 300-450% slower than usual. >>>>>> >>>>>> This has been happening since last Friday. >>>>>> >>>>>> This thread is the only indication that there is a problem with the >>>>>> google servers. >>>>>> >>>>>> I cannot find any information about this problem anywhere else. How >>>>>> do I get an update, estimated time to fix etc? I need to update >>>>>> customers >>>>>> / other parts of the business. >>>>>> >>>>>> Thanks >>>>>> >>>>>> >>>>>> On Wednesday, June 14, 2017 at 10:19:05 AM UTC+1, Tomas R wrote: >>>>>>> >>>>>>> Do you know if it's region specific issue or for all requests? >>>>>>> >>>>>>> On Tuesday, June 13, 2017 at 5:18:46 PM UTC+2, Shwetha Vastrad >>>>>>> (AdWords API Team) wrote: >>>>>>>> >>>>>>>> Hi Axel, >>>>>>>> >>>>>>>> I'm afraid I don't have a timeline for when this will be resolved. >>>>>>>> I'll keep you notified when I have more information. >>>>>>>> >>>>>>>> Regards, >>>>>>>> Shwetha, AdWords API Team. >>>>>>>> >>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/a01f024b-300c-46b5-b46a-64f93e8c9a9a%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
