Hello, I am a software engineer working at Farfetch in the adwords systems and we are currently experiencing some issues since the 23th of April in the TrialService for all of our test accounts. We are using the API version v201802 via the python client v10.1.0. Worths mentioning the test pipeline was working from the 21th of April and suddenly is broken without any code addition since then. Everything is dockerized and versions controlled.
The details we can provide: - We are successfully creating trials under many different conditions: having ad schedule modifiers, having user list modifiers, adgroups and adtargets or without them. - The problem arises when we have platform modifiers and we try to create a trial for campaigns with those platform modifiers. - Another detail is that the adgroups can have platform modifiers and the trial is created, but it doesn't work if the campaigns have platform modifiers. - The error provided by the Adwords UI is *Unable to create*, and the details says: *Item not found. *Image attached. - One of the campaigns having the problem has the id 1375632211, the trial name is experiment1_1375632211, the account id is 8579778597 and the root account id is 7033853333. - We are constantly destroying and creating campaigns for the integration tests, so those ids will be archived by the time you can have a look at that. Thanks, Yeray <https://lh3.googleusercontent.com/-9LwxtezJ8xg/WubeVJInFwI/AAAAAAAAAC4/O0j-5pfmXqkOGOGDy3H5L0znFZx9jOHiQCLcBGAs/s1600/Screenshot%2Bfrom%2B2018-04-30%2B10-13-33.png> -- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/ce942233-257e-4430-b67c-551ee0a1eba1%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
