Thanks for the update, Mike. As I posted earlier, we were having around 1,000 jobs a day have this issue. Looks like for the past day or two, we haven't had any, so it's looking good.
Thanks, Greg On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > Thanks for letting me know. I've passed this information along to the > batch job team and will let you know as soon as I hear anything back. I > apologize for the inconvenience; obviously having a URL that results in a > 404 is no better than having no URL at all, so I'm making sure that this is > still at a high priority for us. > > Regards, > Mike, AdWords API Team > > On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com > <javascript:> wrote: >> >> Hi Michael, >> >> We actually noticed that you regenerated, because now we are getting a >> different error. >> >> For batch job id: 744483600, we now get a `downloadUrl`, but it returns a >> 404. We have a few other batch jobs with the same problem. >> >> Another with the same issue: >> batch_job_id = 745104354 >> >> If you need more, I can provide them. >> >> >> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords API >> Team) wrote: >>> >>> Hello, >>> >>> We have regenerated download URLs for all jobs that had completed >>> without one, and are working to improve our processes so that we can reduce >>> the chance of this happening in the future. >>> >>> Please let me know if you still have any trouble retrieving the download >>> URLs for your batch jobs, and please include any relevant batch job IDs for >>> ones that aren't fixed so we can investigate. >>> >>> Regards, >>> Mike, AdWords API Team >>> >>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords >>> API Team) wrote: >>>> >>>> Hello, >>>> >>>> Thanks for the additional details. Since it seems to be more widespread >>>> than just a one-off error, I've increased the priority internally so that >>>> we can try to get to the bottom of this sooner. >>>> >>>> Regards, >>>> Mike, AdWords API Team >>>> >>>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com >>>> wrote: >>>>> >>>>> Also, the batch job id listed above was for only a few sent >>>>> operations. We have some that we have no dowloadUrl for that contain a >>>>> lot >>>>> more operations. >>>>> >>>>> batch job id 745031759 gave a response of >>>>> >>>>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, >>>>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0 >>>>> >>>>> but we still have no downloadUrl >>>>> >>>>> >>>>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords >>>>> API Team) wrote: >>>>>> >>>>>> Hello, >>>>>> >>>>>> That is strange; I will get in contact with the team in charge of >>>>>> that service and see what we can do to get you the downloadUrl, and also >>>>>> investigate why this happened. >>>>>> >>>>>> Regards, >>>>>> Mike, AdWords API Team >>>>>> >>>>>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com >>>>>> wrote: >>>>>>> >>>>>>> We are heavy users of the Adwords API (on behalf of our customers) and >>>>>>> are experiencing some issues with batch jobs. >>>>>>> >>>>>>> When we query the BatchJobService for a specific batch job id, we don't >>>>>>> get a downloadUrl in the response. We were under the assumption that we >>>>>>> should always get a downloadUrl from the response. >>>>>>> >>>>>>> We've had these issues before, but they have been exacerbated in the >>>>>>> last two days. >>>>>>> >>>>>>> Concretely, we are using the BatchJobService to send BatchJob's to e.g. >>>>>>> create new campaigns, adgroups, ads etc. >>>>>>> >>>>>>> Here are the API docs for it: >>>>>>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob >>>>>>> The docs indicate that the field 'downloadUrl' is *always* present in a >>>>>>> response. >>>>>>> >>>>>>> We are using the `googleads` python library (version 10.1.0), with >>>>>>> adwords version `v201802` >>>>>>> >>>>>>> Here is an example of the selector we use >>>>>>> >>>>>>> selector = { >>>>>>> 'fields': ['Id', 'Status', 'DownloadUrl'], >>>>>>> 'predicates': [ >>>>>>> { >>>>>>> 'field': 'Id', >>>>>>> 'operator': 'EQUALS', >>>>>>> 'values': [batch_job_id] >>>>>>> } >>>>>>> ] >>>>>>> } >>>>>>> >>>>>>> and an example `batch_job_id` we use is `745158738` (the client's >>>>>>> account id is available upon request) >>>>>>> >>>>>>> The return we get from using this selector is: >>>>>>> >>>>>>> (BatchJob){ >>>>>>> id = 745158738 >>>>>>> status = "DONE" >>>>>>> progressStats = >>>>>>> (ProgressStats){ >>>>>>> numOperationsExecuted = 2 >>>>>>> numOperationsSucceeded = 2 >>>>>>> estimatedPercentExecuted = 2147483647 >>>>>>> numResultsWritten = 2 >>>>>>> } >>>>>>> } >>>>>>> >>>>>>> >>>>>>> If we instead use the AWQL: >>>>>>> >>>>>>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738` >>>>>>> >>>>>>> then we get >>>>>>> >>>>>>> { >>>>>>> 'id': 745158738, >>>>>>> 'status': 'DONE', >>>>>>> 'progressStats': { >>>>>>> 'numOperationsExecuted': 2, >>>>>>> 'numOperationsSucceeded': 2, >>>>>>> 'estimatedPercentExecuted': 2147483647, >>>>>>> 'numResultsWritten': 2 >>>>>>> }, >>>>>>> 'uploadUrl': None, >>>>>>> 'downloadUrl': None, >>>>>>> 'processingErrors': [], >>>>>>> 'diskUsageQuotaBalance': None >>>>>>> } >>>>>>> >>>>>>> which more accurately shows that we are not receiving anything for the >>>>>>> `downloadUrl` >>>>>>> (We also get a strange number for `estimatedPercentExecuted`, but we >>>>>>> assume this is because the number is 2^31-1, the largest signed 32-bit >>>>>>> integer. >>>>>>> Not sure if this matters, but figured we should point it out) >>>>>>> >>>>>>> Any idea what is going on? Because we send so many batch jobs per day >>>>>>> for varying customers, this is giving us a lot of errors. >>>>>>> >>>>>>> I've seen in the forum that the BatchJobService is experiencing >>>>>>> difficulties, but like I said, we also have gotten this before. >>>>>>> >>>>>>> >>>>>>> Another user that had a similar issue: >>>>>>> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ >>>>>>> >>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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