Hi all,
I also found another batch job today that has no `downloadUrl`
batch job id: 759856332
On Thursday, June 21, 2018 at 9:03:11 AM UTC+2, wes...@channable.com wrote:
>
> Hi all,
>
> Was just checking back in to see if there was any new news, since the
> thread hasn't been updated in over a week.
>
> Cheers,
> Wesley
>
> On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> Thanks for the report, we are working hard to identify the underlying
>> issue here, and I will let you know if we regenerate the download URL for
>> that batch job ID, or if I have any other information to share regarding
>> the previous ones you mentioned.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Hello,
>>>
>>> I have just ran into the issue of having no `dowloadUrl` again for batch
>>> job id 759856332
>>>
>>>
>>> On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
>>>>
>>>> Hello,
>>>>
>>>> We're still investigating these last few. I have followed up with the
>>>> team to see if they have any information they can share, which I will pass
>>>> along here when possible.
>>>>
>>>> Regards,
>>>> Mike, AdWords API Team
>>>>
>>>> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com
>>>> wrote:
>>>>>
>>>>> Hi Michael,
>>>>>
>>>>> Any news? I have customers waiting to here from me about this.
>>>>>
>>>>> Thanks,
>>>>> Wesley
>>>>>
>>>>> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords
>>>>> API Team) wrote:
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> Yes, when the job is done there should always be a downloadUrl
>>>>>> available so you can fetch the results. I'll pass these IDs along to the
>>>>>> team.
>>>>>>
>>>>>> Regards,
>>>>>> Mike, AdWords API Team
>>>>>>
>>>>>> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
>>>>>> wrote:
>>>>>>>
>>>>>>> I am having this issue (with the same result as what I sent in the
>>>>>>> private message) with at least the following 3 batch_job_ids:
>>>>>>> 744483651
>>>>>>> 744483600
>>>>>>> 745226632
>>>>>>>
>>>>>>> That is all I can find in the error logs, so it should just be these
>>>>>>> 3.
>>>>>>>
>>>>>>> Also, should we always expect to have a `downloadUrl` from now on?
>>>>>>> If we don't have one, should I just raise the issue here again?
>>>>>>>
>>>>>>> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan
>>>>>>> (AdWords API Team) wrote:
>>>>>>>>
>>>>>>>> Hello,
>>>>>>>>
>>>>>>>> Can you provide the full SOAP request/response for that particular
>>>>>>>> batch job? You can reply privately to me using the arrow at the
>>>>>>>> top-right
>>>>>>>> of my post.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Mike, AdWords API Team
>>>>>>>>
>>>>>>>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>> Hi Michael,
>>>>>>>>>
>>>>>>>>> I think most of the issues we had are solved. I am still seeing a
>>>>>>>>> few batch jobs that when we download them.
>>>>>>>>>
>>>>>>>>> batch_job_id: 744483651
>>>>>>>>>
>>>>>>>>> This returns a "ParseResponse" (using the python adwors library)
>>>>>>>>> of:
>>>>>>>>>
>>>>>>>>> {'mutateResponse': {'@xmlns':
>>>>>>>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> We expect there to be an `rval` key within the `mutateResponse`.
>>>>>>>>> This is usually where we get the data from the URL from.
>>>>>>>>>
>>>>>>>>> Any advice there?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan
>>>>>>>>> (AdWords API Team) wrote:
>>>>>>>>>>
>>>>>>>>>> Hello,
>>>>>>>>>>
>>>>>>>>>> We made another pass regenerating download URLs, and they should
>>>>>>>>>> no longer result in 404s. Please let me know if you are having any
>>>>>>>>>> more
>>>>>>>>>> difficulties.
>>>>>>>>>>
>>>>>>>>>> Regards,
>>>>>>>>>> Mike, AdWords API Team
>>>>>>>>>>
>>>>>>>>>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>>>>>>>>>>
>>>>>>>>>>> Thanks for the update, Mike. As I posted earlier, we were having
>>>>>>>>>>> around 1,000 jobs a day have this issue. Looks like for the past
>>>>>>>>>>> day or
>>>>>>>>>>> two, we haven't had any, so it's looking good.
>>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>> Greg
>>>>>>>>>>>
>>>>>>>>>>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan
>>>>>>>>>>> (AdWords API Team) wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> Hello,
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks for letting me know. I've passed this information along
>>>>>>>>>>>> to the batch job team and will let you know as soon as I hear
>>>>>>>>>>>> anything
>>>>>>>>>>>> back. I apologize for the inconvenience; obviously having a URL
>>>>>>>>>>>> that
>>>>>>>>>>>> results in a 404 is no better than having no URL at all, so I'm
>>>>>>>>>>>> making sure
>>>>>>>>>>>> that this is still at a high priority for us.
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>> Mike, AdWords API Team
>>>>>>>>>>>>
>>>>>>>>>>>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4,
>>>>>>>>>>>> wes...@channable.com wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Michael,
>>>>>>>>>>>>>
>>>>>>>>>>>>> We actually noticed that you regenerated, because now we are
>>>>>>>>>>>>> getting a different error.
>>>>>>>>>>>>>
>>>>>>>>>>>>> For batch job id: 744483600, we now get a `downloadUrl`, but
>>>>>>>>>>>>> it returns a 404. We have a few other batch jobs with the same
>>>>>>>>>>>>> problem.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Another with the same issue:
>>>>>>>>>>>>> batch_job_id = 745104354
>>>>>>>>>>>>>
>>>>>>>>>>>>> If you need more, I can provide them.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan
>>>>>>>>>>>>> (AdWords API Team) wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hello,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> We have regenerated download URLs for all jobs that had
>>>>>>>>>>>>>> completed without one, and are working to improve our processes
>>>>>>>>>>>>>> so that we
>>>>>>>>>>>>>> can reduce the chance of this happening in the future.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please let me know if you still have any trouble retrieving
>>>>>>>>>>>>>> the download URLs for your batch jobs, and please include any
>>>>>>>>>>>>>> relevant
>>>>>>>>>>>>>> batch job IDs for ones that aren't fixed so we can investigate.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>> Mike, AdWords API Team
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan
>>>>>>>>>>>>>> (AdWords API Team) wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hello,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thanks for the additional details. Since it seems to be more
>>>>>>>>>>>>>>> widespread than just a one-off error, I've increased the
>>>>>>>>>>>>>>> priority
>>>>>>>>>>>>>>> internally so that we can try to get to the bottom of this
>>>>>>>>>>>>>>> sooner.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>> Mike, AdWords API Team
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4,
>>>>>>>>>>>>>>> wes...@channable.com wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Also, the batch job id listed above was for only a few sent
>>>>>>>>>>>>>>>> operations. We have some that we have no dowloadUrl for that
>>>>>>>>>>>>>>>> contain a lot
>>>>>>>>>>>>>>>> more operations.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> batch job id 745031759 gave a response of
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
>>>>>>>>>>>>>>>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> but we still have no downloadUrl
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael
>>>>>>>>>>>>>>>> Cloonan (AdWords API Team) wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hello,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> That is strange; I will get in contact with the team in
>>>>>>>>>>>>>>>>> charge of that service and see what we can do to get you the
>>>>>>>>>>>>>>>>> downloadUrl,
>>>>>>>>>>>>>>>>> and also investigate why this happened.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>> Mike, AdWords API Team
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4,
>>>>>>>>>>>>>>>>> wes...@channable.com wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> We are heavy users of the Adwords API (on behalf of our
>>>>>>>>>>>>>>>>>> customers) and are experiencing some issues with batch jobs.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> When we query the BatchJobService for a specific batch job
>>>>>>>>>>>>>>>>>> id, we don't get a downloadUrl in the response. We were
>>>>>>>>>>>>>>>>>> under the assumption that we should always get a downloadUrl
>>>>>>>>>>>>>>>>>> from the response.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> We've had these issues before, but they have been
>>>>>>>>>>>>>>>>>> exacerbated in the last two days.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Concretely, we are using the BatchJobService to send
>>>>>>>>>>>>>>>>>> BatchJob's to e.g. create new campaigns, adgroups, ads etc.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Here are the API docs for it:
>>>>>>>>>>>>>>>>>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>>>>>>>>>>>>>>>>>> The docs indicate that the field 'downloadUrl' is *always*
>>>>>>>>>>>>>>>>>> present in a response.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> We are using the `googleads` python library (version
>>>>>>>>>>>>>>>>>> 10.1.0), with adwords version `v201802`
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Here is an example of the selector we use
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> selector = {
>>>>>>>>>>>>>>>>>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>>>>>>>>>>>>>>>>>> 'predicates': [
>>>>>>>>>>>>>>>>>> {
>>>>>>>>>>>>>>>>>> 'field': 'Id',
>>>>>>>>>>>>>>>>>> 'operator': 'EQUALS',
>>>>>>>>>>>>>>>>>> 'values': [batch_job_id]
>>>>>>>>>>>>>>>>>> }
>>>>>>>>>>>>>>>>>> ]
>>>>>>>>>>>>>>>>>> }
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> and an example `batch_job_id` we use is `745158738` (the
>>>>>>>>>>>>>>>>>> client's account id is available upon request)
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> The return we get from using this selector is:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> (BatchJob){
>>>>>>>>>>>>>>>>>> id = 745158738
>>>>>>>>>>>>>>>>>> status = "DONE"
>>>>>>>>>>>>>>>>>> progressStats =
>>>>>>>>>>>>>>>>>> (ProgressStats){
>>>>>>>>>>>>>>>>>> numOperationsExecuted = 2
>>>>>>>>>>>>>>>>>> numOperationsSucceeded = 2
>>>>>>>>>>>>>>>>>> estimatedPercentExecuted = 2147483647
>>>>>>>>>>>>>>>>>> numResultsWritten = 2
>>>>>>>>>>>>>>>>>> }
>>>>>>>>>>>>>>>>>> }
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> If we instead use the AWQL:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> then we get
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> {
>>>>>>>>>>>>>>>>>> 'id': 745158738,
>>>>>>>>>>>>>>>>>> 'status': 'DONE',
>>>>>>>>>>>>>>>>>> 'progressStats': {
>>>>>>>>>>>>>>>>>> 'numOperationsExecuted': 2,
>>>>>>>>>>>>>>>>>> 'numOperationsSucceeded': 2,
>>>>>>>>>>>>>>>>>> 'estimatedPercentExecuted': 2147483647,
>>>>>>>>>>>>>>>>>> 'numResultsWritten': 2
>>>>>>>>>>>>>>>>>> },
>>>>>>>>>>>>>>>>>> 'uploadUrl': None,
>>>>>>>>>>>>>>>>>> 'downloadUrl': None,
>>>>>>>>>>>>>>>>>> 'processingErrors': [],
>>>>>>>>>>>>>>>>>> 'diskUsageQuotaBalance': None
>>>>>>>>>>>>>>>>>> }
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> which more accurately shows that we are not receiving
>>>>>>>>>>>>>>>>>> anything for the `downloadUrl`
>>>>>>>>>>>>>>>>>> (We also get a strange number for
>>>>>>>>>>>>>>>>>> `estimatedPercentExecuted`, but we assume this is because
>>>>>>>>>>>>>>>>>> the number is 2^31-1, the largest signed 32-bit integer.
>>>>>>>>>>>>>>>>>> Not sure if this matters, but figured we should point it out)
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Any idea what is going on? Because we send so many batch
>>>>>>>>>>>>>>>>>> jobs per day for varying customers, this is giving us a lot
>>>>>>>>>>>>>>>>>> of errors.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I've seen in the forum that the BatchJobService is
>>>>>>>>>>>>>>>>>> experiencing difficulties, but like I said, we also have
>>>>>>>>>>>>>>>>>> gotten this before.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Another user that had a similar issue:
>>>>>>>>>>>>>>>>>> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> ...
>>>>>>>>>
>>>>>>>> ...
>>>>>>>
>>>>>> ...
>>>>>
>>>> ...
>>>
>> ...
>
...
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