Hi Milind

I understood this issue was raised back in Jun '18 and marked as resolved.

However, I just hit this issue with one of our client's accounts with the 
error below.

AdwordsApi::Errors::ReportXmlError: #<AdwordsApi::Errors::ReportXmlError: HTTP 
code: 400, error type: "AuthorizationError.CUSTOMER_NOT_ACTIVE", trigger: 
"<null>", field path: ''>

AFAIK the client has not being running ads since Jan '18 which I wouldn't think 
is the cause of the issue.


Is there something I need to check on their account? How do I fix this issue?


Thanks.




On Wednesday, 6 June 2018 05:50:30 UTC+10, Milind Sankeshware (AdWords API 
Team) wrote:
>
> Hi Alon,
>
> We have an update from our team, there was an issue which is currently 
> resolved. Could you please try your CustomerService.getCustomers() 
> <https://developers.google.com/adwords/api/docs/reference/v201802/CustomerService#getcustomers>
>  request 
> again and let me know if you are facing issues?
>
> Thanks,
> Milind, AdWords API Team.
>

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