Hi Sam, I've raised this with the batch job team. I'll let you know once they have addressed the quota problem on the most recent account mentioned below.
Thanks, Josh, AdWords API Team On Wednesday, September 12, 2018 at 10:45:57 AM UTC-4, Samuel Barbosa wrote: > > Hi Josh, > > I am having the exact same problem that I had previously but now for my > account 4723477910. I have double checked and there are no BatchJobs > running, they are all "CANCELED" or "DONE", but I am still getting > "BatchJobError.DISK_QUOTA_EXCEEDED". > > Can you check this for me please? > > Regards, > > Sam > > On Tue, Jul 10, 2018 at 11:44 AM Samuel Barbosa <nerv...@gmail.com> wrote: > >> Thanks Josh, things seem to be working alright now. >> >> Regards, >> >> Sam >> >> On Monday, July 9, 2018 at 4:23:10 PM UTC-3, Josh Radcliff (AdWords API >> Team) wrote: >>> >>> Hi Sam, >>> >>> The quota for your account has been reset. Please try creating batch >>> jobs again and let me know if you encounter any issues. >>> >>> Thanks, >>> Josh, AdWords API Team >>> >>> On Friday, July 6, 2018 at 9:51:52 AM UTC-4, Josh Radcliff (AdWords API >>> Team) wrote: >>>> >>>> Hi Sam, >>>> >>>> I've raised this issue with the batch job engineering team and will >>>> reply back as soon as I have an update. This appears to be a problem on >>>> our >>>> side, since your account does not have any pending batch jobs and should >>>> therefore be well below the quota. >>>> >>>> Cheers, >>>> Josh, AdWords API Team >>>> >>>> On Thursday, July 5, 2018 at 4:19:05 PM UTC-4, Alan Justino da Silva >>>> wrote: >>>>> >>>>> @dannison, is there any possibility of the quota being not "refuelled" >>>>> by some detail we all missed? Everything is done or canceled already. >>>>> >>>>> Maybe something on a lower level, like cgroups, filesystem inodes, >>>>> temporary files? >>>>> >>>>> Em quinta-feira, 5 de julho de 2018 02:42:35 UTC-3, Dannison Yao >>>>> (AdWords API Team) escreveu: >>>>>> >>>>>> Hi Sam, >>>>>> >>>>>> The error BatchJobError.DISK_QUOTA_EXCEEDED >>>>>> <https://developers.google.com/adwords/api/docs/appendix/limits#batch-job> >>>>>> is >>>>>> encountered when you have reached the size limit for batch job >>>>>> operations >>>>>> which is a total of 1GB. What you could do is check for the >>>>>> diskUsageQuotaBalance >>>>>> <https://developers.google.com/adwords/api/docs/reference/v201806/BatchJobService.BatchJob#diskusagequotabalance> >>>>>> which >>>>>> will return the disk quota balance of the batch job's customer in KB. >>>>>> You >>>>>> can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE >>>>>> status >>>>>> and retry the request or you could wait until the size of pending >>>>>> operations falls below the limit before creating new jobs. >>>>>> >>>>>> Regards, >>>>>> Dannison >>>>>> AdWords API Team >>>>>> >>>>> -- >> -- >> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >> Also find us on our blog: >> https://googleadsdeveloper.blogspot.com/ >> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >> >> You received this message because you are subscribed to the Google >> Groups "AdWords API and Google Ads API Forum" group. >> To post to this group, send email to adwords-api@googlegroups.com >> To unsubscribe from this group, send email to >> adwords-api+unsubscr...@googlegroups.com >> For more options, visit this group at >> http://groups.google.com/group/adwords-api?hl=en >> --- >> You received this message because you are subscribed to a topic in the >> Google Groups "AdWords API and Google Ads API Forum" group. >> To unsubscribe from this topic, visit >> https://groups.google.com/d/topic/adwords-api/dTrdr3I4SoE/unsubscribe. >> To unsubscribe from this group and all its topics, send an email to >> adwords-api+unsubscr...@googlegroups.com. >> Visit this group at https://groups.google.com/group/adwords-api. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/adwords-api/c84d7b4b-ea98-499a-b095-23b364c0c9c0%40googlegroups.com >> >> <https://groups.google.com/d/msgid/adwords-api/c84d7b4b-ea98-499a-b095-23b364c0c9c0%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> For more options, visit https://groups.google.com/d/optout. >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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