Hi Stella,

The UNEXPECTED_INTERNAL_API_ERROR 
<https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR>
 error 
message may occur if the service request is too big or possible due to a 
bug. It is advisable to wait for a few minutes before making the service 
call again. If you are encountering this error consistently, could you 
provide me the complete SOAP request and response logs that were generated 
when the error was encountered so I could investigate this further? You may 
send it to me via *Reply privately to author*.

To enable logging in Python, you could refer to this guide 
<https://github.com/googleads/googleads-python-lib/blob/master/README.md#how-do-i-log-soap-interactions>
 on 
how to do so.

Regards,
Dannison
AdWords API Team

On Saturday, September 29, 2018 at 3:51:17 AM UTC+8, Stella wrote:
>
> Hi,
>
> I am using the TrialService. It runs well for once two weeks ago when I 
> create a trial through version=‘v201806’
>
> But I did run into “InternalApiError.UNEXPECTED_INTERNAL_API_ERROR" today 
> trying to  for one of my campaigns. I am following the same python demo 
> here: 
> https://developers.google.com/adwords/api/docs/guides/campaign-drafts-experiments
>
> I got warnings and error :
>
> [WARNING] 2018-09-28 08:12:42,534 googleads.soap(363): Error summary: 
> {'faultMessage': '[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]',
>  
> 'requestId': ‘xxxxxx', 'serviceName': 'TrialService', 'methodName': 
> 'mutate', 'operations': '1', 'responseTime': '245'}
> During handling of the above exception, another exception occurred:
> ...in MakeSoapRequest e.detail, errors=error_list, message=e.message)
> googleads.errors.GoogleAdsServerFault: 
> [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]
>
> Have also tryied logging according to a instruction in the group,but no 
> more things pop up.  Please help take a look. Thank you
>
> This is the code I am using:
>
> trial_service = client.GetService('TrialService', version='v201806')
>
> trial_async_error_service = client.GetService('TrialAsyncErrorService', 
> version='v201806’)
>
> trial = {
>     'draftId': draftId,
>
>     'baseCampaignId': baseCampaignId,
>
>     'name': '%s_trial' %CampaignName,
>     'trafficSplitPercent': 50,
>     'startDate':’2019-01-01',
>     'endDate':'2020-01-01'
> }
>
> trial_operation = {'operator': 'ADD', 'operand': trial}
> trial_result = trial_service.mutate([trial_operation])['value’]
>
>
> import logging
> logging.basicConfig(level=logging.INFO)
> logging.getLogger('suds.transport').setLevel(logging.DEBUG)
> trial_result = trial_service.mutate([trial_operation])
>
>

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  • ... Stella
    • ... 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum

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