Hi Zach, So I can better assist you, could you provide to me your clientCustomerId and the SOAP request and response logs when you created your ad customizers via the AdWords API?
Additionally, could you also send to me the AdWords UI screenshot of the said ad customizers/creatives which did not generate any impressions? You may send the requested information via the *Reply privately to author* option. Thanks and regards, Peter AdWords API Team On Monday, November 12, 2018 at 4:13:22 PM UTC+8, Zach Zelmar wrote: > > Hello, > > Our Ad Customizers uploaded through the API have zero impressions. > > The cause is related to our API use, not our strategy. On other accounts, > we use file upload of ad customizers, with the same strategy, and they > receive impressions. > > In the AdWords UI, everything looks correct: > * The ad customizers are Approved > * The creatives using the ad customizers are Approved > * The ad customizers list the Campaign and Ad Group names > * The creative preview correctly replaces the ad customizers with the > proper values > * The names of deleted feeds do not match the names of the active feed > > But neither ad customizers nor associated creatives show a single > impression. > > Perhaps a hidden field is missing or incorrect. Can you help check the > account? > > Please contact me for account-specific details. > > Thank you, > Zach > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/2a28190e-7858-4b8c-8ed7-f6c44c6bd6a0%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
