Hi Zied,
Were you able to receive Luis' reply in private? I'm asking this as upon
checking with the team, the SOAP request you've provided previously is not
completely correct. If you weren't able to receive Luis' private reply,
here's our findings: Based on this line "<listType>CRM_BASED</listType>",
this doesn't make the userlist work as CrmBasedUserList. Also on this line
"UserList userList = new UserList()", I noticed that your userlist is a
generic one. If you aren't using one of our client libraries, I suggest you
to do so and refer on this code block
<https://www.google.com/url?q=https%3A%2F%2Fgithub.com%2Fgoogleads%2Fgoogleads-dotnet-lib%2Fblob%2Fmaster%2Fexamples%2FAdWords%2FCSharp%2Fv201809%2FRemarketing%2FAddCrmBasedUserList.cs%23L95&sa=D&sntz=1&usg=AFQjCNF7JEKLYP0REwvFIT0oGUi4e0rXaw>
in
the AddCrmBasedUserList
<https://www.google.com/url?q=https%3A%2F%2Fgithub.com%2Fgoogleads%2Fgoogleads-dotnet-lib%2Fblob%2Fmaster%2Fexamples%2FAdWords%2FCSharp%2Fv201809%2FRemarketing%2FAddCrmBasedUserList.cs&sa=D&sntz=1&usg=AFQjCNGHv8Mky_r8w8pTwF2VwbRgKkZPuA>
file
of the .NET client library.
If you're still encountering errors, please provide to me the latest
complete SOAP request and response logs so we can further investigate.
Thanks,
Peter
AdWords API Team
On Tuesday, December 4, 2018 at 10:28:33 PM UTC+8, Zied Chaari wrote:
>
> Hi Thanet,
>
> Any update about this issue.
>
>
> On Tuesday, November 27, 2018 at 11:18:22 AM UTC+1, Thanet Knack
> Praneenararat (AdWords API Team) wrote:
>>
>> Hello Zied,
>>
>> I'm confirming this with Engineering.
>> With recent changes in user list policy, it might affect the user list in
>> the test accounts too.
>> I'll update this thread once I have more info.
>>
>> Best,
>> Thanet, AdWords API Team
>>
>> On Tuesday, November 27, 2018 at 1:23:28 AM UTC+9, Zied Chaari wrote:
>>>
>>> Hi Luis,
>>>
>>> Always the same problem.
>>>
>>> *This is my code: (.Net)*
>>> UserList userList = new UserList()
>>> {
>>> id = long.Parse(SAudience.Social_ID),
>>> name = SAudience.Audience.Name,
>>> listType = UserListType.CRM_BASED
>>> };
>>>
>>> UserListOperation operation = new UserListOperation
>>> {
>>> operand = userList,
>>> @operator = Operator.SET
>>> };
>>>
>>> UserListReturnValue result = userListService.mutate(new
>>> UserListOperation[]
>>> {
>>> operation
>>> });
>>>
>>> *Request (I'm using a Test Account):*
>>> <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/";>
>>> <s:Header>
>>> <RequestHeader xmlns="
>>> https://adwords.google.com/api/adwords/rm/v201809";>
>>> <clientCustomerId xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201809
>>> ">7482331905</clientCustomerId>
>>> <developerToken xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201809
>>> ">xxxxxxxxxxxxx</developerToken>
>>> <userAgent xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201809";>unknown
>>> (AwApi-DotNet/24.1.0, Common-Dotnet/9.4.0, .NET CLR/4.0.30319.42000,
>>> OAuthServiceAccountFlow, gzip)</userAgent>
>>> </RequestHeader>
>>> </s:Header>
>>> <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
>>> xmlns:xsd="http://www.w3.org/2001/XMLSchema";>
>>> <mutate xmlns="https://adwords.google.com/api/adwords/rm/v201809
>>> ">
>>> <operations>
>>> <operator xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201809";>SET</operator>
>>> <operand>
>>> <id>736365788</id>
>>> <name>Audience Google 8 - Update</name>
>>> <listType>CRM_BASED</listType>
>>> </operand>
>>> </operations>
>>> </mutate>
>>> </s:Body>
>>> </s:Envelope>
>>>
>>> *Response:*
>>> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
>>> <soap:Header>
>>> <ns2:ResponseHeader xmlns:ns2="
>>> https://adwords.google.com/api/adwords/rm/v201809"; xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201809";>
>>> <requestId>00057b93aa6536510a812f942709cc4f</requestId>
>>> <serviceName>AdwordsUserListService</serviceName>
>>> <methodName>mutate</methodName>
>>> <operations>1</operations>
>>> <responseTime>190</responseTime>
>>> </ns2:ResponseHeader>
>>> </soap:Header>
>>> <soap:Body>
>>> <soap:Fault>
>>> <faultcode>soap:Client</faultcode>
>>> <faultstring>[UserListError.USER_LIST_MUTATE_NOT_SUPPORTED @
>>> operations[0].operand]</faultstring>
>>> <detail>
>>> <ns2:ApiExceptionFault xmlns="
>>> https://adwords.google.com/api/adwords/cm/v201809"; xmlns:ns2="
>>> https://adwords.google.com/api/adwords/rm/v201809";>
>>>
>>> <message>[UserListError.USER_LIST_MUTATE_NOT_SUPPORTED @
>>> operations[0].operand]</message>
>>>
>>> <ApplicationException.Type>ApiException</ApplicationException.Type>
>>> <errors xmlns:xsi="
>>> http://www.w3.org/2001/XMLSchema-instance"; xsi:type="ns2:UserListError">
>>> <fieldPath>operations[0].operand</fieldPath>
>>> <fieldPathElements>
>>> <field>operations</field>
>>> <index>0</index>
>>> </fieldPathElements>
>>> <fieldPathElements>
>>> <field>operand</field>
>>> </fieldPathElements>
>>> <trigger></trigger>
>>>
>>> <errorString>UserListError.USER_LIST_MUTATE_NOT_SUPPORTED</errorString>
>>> <ApiError.Type>UserListError</ApiError.Type>
>>>
>>> <ns2:reason>USER_LIST_MUTATE_NOT_SUPPORTED</ns2:reason>
>>> </errors>
>>> </ns2:ApiExceptionFault>
>>> </detail>
>>> </soap:Fault>
>>> </soap:Body>
>>> </soap:Envelope>
>>>
>>>
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