Hello Priyanka, I am Luis's teammate, responding on this thread as he is out of office. You are right, only production accounts needed to be whitelisted to upload customer match data. Also, there is an issue going on to enable customer match upload operations to test accounts. As of now when you perform an upload customer match operation to test accounts you will face ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA error. I will keep everyone posted on this thread as and when i have more information.
Regards, Sai Teja, AdWords API Team On Tuesday, November 27, 2018 at 10:39:19 AM UTC-5, serge...@clickfunnels.com wrote: > > Hello > I'm getting this error trying this example code: > https://github.com/googleads/google-api-ads-ruby/blob/master/adwords_api/examples/v201809/remarketing/add_crm_based_user_list.rb > > > AdwordsApi::V201802::AdwordsUserListService::ApiException: [ > *UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA* @ > operations[0].operand] > > > *What should I do to fix that error?* > > > ============ > > > Test Client Account: 500-997-9511 > > Test Manager Account: 537-432-1982 > > Manager Account: 169-466-2792 > > > > Request log: > > [2018-11-27T15:33:04.351501 #10996] WARN -- : ID: 500-997-9511, URL: > https://adwords.google.com/api/adwords/rm/v201802/AdwordsUserListService, > Service: AdwordsUserListService, Action: mutate, Response time: 171ms, > Request ID: 00057ba57d353e980a815710d40f2753, Operations: 1, Is fault: > true, Fault message: > [UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA @ > operations[0].operand] > > I, [2018-11-27T15:33:04.351742 #10996] INFO -- : Outgoing request: > SOAPAction: "mutate", User-Agent: Ruby Sample (AwApi-Ruby/1.3.0, > Common-Ruby/1.0.2, GoogleAdsSavon/1.0.3, ruby/2.3.7, HTTPI/2.4.3, > httpclient), Authorization: REDACTED, Content-Type: text/xml;charset=UTF-8, > Content-Length: 1131 <?xml version="1.0" encoding="UTF-8"?><env:Envelope > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" > http://www.w3.org/2001/XMLSchema-instance"; xmlns:wsdl=" > https://adwords.google.com/api/adwords/rm/v201802"; xmlns:env=" > http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns0=" > https://adwords.google.com/api/adwords/cm/v201802";><env:Header><wsdl:RequestHeader > > xmlns="https://adwords.google.com/api/adwords/cm/v201802";><userAgent>Ruby > Sample (AwApi-Ruby/1.3.0, Common-Ruby/1.0.2, GoogleAdsSavon/1.0.3, > ruby/2.3.7, HTTPI/2.4.3, > httpclient)</userAgent><developerToken>REDACTED</developerToken><clientCustomerId>500-997-9511</clientCustomerId></wsdl:RequestHeader></env:Header><env:Body><mutate > > xmlns="https://adwords.google.com/api/adwords/rm/v201802";><operations><ns0:operator>ADD</ns0:operator><operand > > xsi:type="CrmBasedUserList"><name>Customer relationship management list > #978889</name><description>A list of customers that originated from email > addresses</description><membershipLifeSpan>30</membershipLifeSpan><uploadKeyType>CONTACT_INFO</uploadKeyType></operand></operations></mutate></env:Body></env:Envelope> > > I, [2018-11-27T15:33:04.351912 #10996] INFO -- : Incoming response: > Content-Type: text/xml; charset=UTF-8, Date: Tue, 27 Nov 2018 13:33:04 GMT, > Expires: Tue, 27 Nov 2018 13:33:04 GMT, Cache-Control: private, max-age=0, > X-Content-Type-Options: nosniff, X-Frame-Options: SAMEORIGIN, > X-XSS-Protection: 1; mode=block, Server: GSE, Alt-Svc: quic=":443"; > ma=2592000; v="44,43,39,35", Accept-Ranges: none, Vary: Accept-Encoding, > Transfer-Encoding: chunked <soap:Envelope xmlns:soap=" > http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ns2:ResponseHeader > xmlns:ns2="https://adwords.google.com/api/adwords/rm/v201802"; xmlns=" > https://adwords.google.com/api/adwords/cm/v201802";><requestId>00057ba57d353e980a815710d40f2753</requestId><serviceName>AdwordsUserListService</serviceName><methodName>mutate</methodName><operations>1</operations><responseTime>171</responseTime></ns2:ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Client</faultcode><faultstring>[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA > > @ operations[0].operand]</faultstring><detail><ns2:ApiExceptionFault xmlns=" > https://adwords.google.com/api/adwords/cm/v201802"; xmlns:ns2=" > https://adwords.google.com/api/adwords/rm/v201802";><message>[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA > > @ > operations[0].operand]</message><ApplicationException.Type>ApiException</ApplicationException.Type><errors > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > xsi:type="ns2:UserListError"><fieldPath>operations[0].operand</fieldPath><fieldPathElements><field>operations</field><index>0</index></fieldPathElements><fieldPathElements><field>operand</field></fieldPathElements><trigger></trigger><errorString>UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA</errorString><ApiError.Type>UserListError</ApiError.Type><ns2:reason>USER_LIST_SERVICE_ERROR</ns2:reason></errors></ns2:ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope> > > AdwordsApi::V201802::AdwordsUserListService::ApiException: > [UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA @ > operations[0].operand] > > Regards, > Sergey > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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