Hi Bharani, We are sorry to insist, but this is issue has started to damage our reputation. Many of our customers are complaining about it, and even a couple of them have decided to switch to a different reporting tool.
We decided to set the ReportDownloadedTimeout to 5 minutes, a more than reasonable value to have a simple query for a short date range completed. However in the last 2 days we have seen hundreds of timeouts for the following basic query: <reportDefinition xmlns="https://adwords.google.com/api/adwords/cm/v201809";> <selector> <fields>Country/Territory</fields> <fields>Impressions</fields> <fields>Clicks</fields> <fields>Cost</fields> </selector> <reportName>GEO_PERFORMANCE_REPORT</reportName> <reportType>GEO_PERFORMANCE_REPORT</reportType> <dateRangeType>LAST_MONTH</dateRangeType> <downloadFormat>CSV</downloadFormat> </reportDefinition> The strange thing is that this query is just one of many queries in a report for the same ad account, including multiple levels like account, campaign, ad group, ads, keywords and some other. For the rest of levels the queries are served almost instantaneously, and it only gets stuck for GEO_PERFORMANCE_REPORT, even though in many cases in the result set there is only one country. We have made some tests in local environments setting the ReportDownloadedTimeout to 10 minutes, and we kept on receiving timeouts. We are seeing this issue with many ad accounts, including the following ones: 8288984184, 7565976286, 1114516196, 3628262848, 8713160172, 5307407306, 5868186930, 1931259100, 8653251000, 7564793223, 4732128939, 3803450091, 5929009380, 2655252409, 3617905552, and 4189160692. Hope you can solve this issue very soon, as it is really impacting our business. Many thanks in advance, Luis -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/9da85184-e14c-463e-bba8-2583e523fb92%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
