Hi, I have a client who has a Adwords Client Account that we are unable to pull data for. We traditionally use the ManagedCustomerService endpoint to pull all the Client Accounts that our clients have access to. However, for this particular case we are unable to retrieve the account information for them. We asked them for the 10 digit account code and I wrote the following AWQL query to try and pull more information about it directly:
SELECT ExternalCustomerId,CustomerDescriptiveName,IsTestAccount, AccountDescriptiveName,AccountTimeZone FROM ACCOUNT_PERFORMANCE_REPORT WHERE ExternalCustomerId = CODE * Obviously, I replaced "CODE" with that account's 10 digit code. Sending this request along with the appropriate headers, developer token, access token, etc. produces an empty string as a result (I have skipReportHeader, skipColumnHeader, and skipReportHeader set to true). I know the account exists because when I send in an invalid ExternalCustomerId I receive the appropriate error of the account not existing. Can anyone tell me a reason why the query would return an empty response? I would love an opportunity to provide more sensitive details to someone directly at Google so that we can look at the exact account and determine a reason for this. Let me know if I can provide any other details. Thanks. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/8e18e497-c5c6-47e7-81e1-f074a18e595c%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
