Hi Yulianti,

Could you provide to me the complete SOAP request and response logs so I
can further investigate? If you haven't yet, you may enable SOAP logging on
your end by referring to this guide
<https://github.com/googleads/googleads-python-lib#how-do-i-log-soap-interactions>
.

Once enabled, you may retry your request and send to me privately, via the *Reply
privately to author* option, the SOAP request and response logs should the
error still persist.

Thanks and regards,
Peter
AdWords API Team


On 03/04/19 12:14:12 yulianti.yant...@gmail.com wrote:

Hi, trying to retrieve TargetingIdeaService under version v201809 using
python 2.7.14, this is the output i have from the terminal. I read in
documentation that we need to wait around 30 seconds. try to do it again
after 30seconds. but the result is still the same

*PS. I also have tried with python 3.6.7, and the result is the same.


Traceback (most recent call last):
  File "keyword_planner_ideas_expansion.py", line 79, in <module>
    ideas_expansion(["baju"],1025,21291,1)
  File "keyword_planner_ideas_expansion.py", line 60, in ideas_expansion
    page = targeting_idea_service.get(selector)
  File "C:\Python27\lib\site-packages\googleads\common.py", line 1396, in
MakeSoapRequest
    e.detail, errors=error_list, message=e.message)
googleads.errors.GoogleAdsServerFault:
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @
com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]

Is there anyone who knows how to fix this error?


Thank you

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  • Interna... yulianti . yantius
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