Hi Google Ads API support team! I'm getting this error https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND for one of accounts we serve (the rest work perfect with the same code). The account is active (checked SETTINGS & BILLING ->Account -> Preferences -> Account status) but we keep getting this error from Jan 7. I'm querying https://adwords.google.com/api/adwords/mcm/v201809/CustomerService with payload <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:v20="https://adwords.google.com/api/adwords/mcm/v201809"; xmlns:v201="https://adwords.google.com/api/adwords/cm/v201809";> <soapenv:Header> <v20:RequestHeader> <v201:developerToken>***</v201:developerToken> <v201:userAgent>TapClicks Adwords Report Tool</v201:userAgent> </v20:RequestHeader> </soapenv:Header> <soapenv:Body> <v20:getCustomers/> </soapenv:Body> </soapenv:Envelope> and geting 'AuthenticationError.CUSTOMER_NOT_FOUND' as the response.
Will be happy to share account info in private message. Will really appreciate any ideas on why this error could happen. Thanks! Oksana -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/34682666-bfd4-407d-97fd-1e93dffa9154n%40googlegroups.com.
