Same issue on our end - 500 Internal error 60% of the time
On Wednesday, March 24, 2021 at 11:54:41 AM UTC+2 cv wrote:
> Yes, same here.
>
> An internal error has occurred
> Headers: {
> "request-id": "9JvoMp0JLjVJJ_S6GeULXg",
> "date": "Wed, 24 Mar 2021 09:49:36 GMT",
> "alt-svc": "h3-29=\":443\"; ma=2592000,h3-T051=\":443\";
> ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\";
> ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000;
> v=\"46,43\""
> }
>
> Fault
> -------
> Status code: 13
> Details: Internal error encountered.
> Failure:
> {"errors":[{"errorCode":{"internalError":"INTERNAL_ERROR"},"message":"An
> internal error has occurred."}]}
>
>
>
> On Wednesday, 24 March 2021 at 15:21:12 UTC+5:30 ben.m...@appsflyer.com
> wrote:
>
>> Hello, we started receiving a lot of 500 internal errors from the API
>> since ~2 hours ago.
>> For example calling this endpoint (customer id removed on purpose):
>> https://googleads.googleapis.com/v5/customers/#####/googleAds:search
>> with the body "{"query":"SELECT campaign.app_campaign_setting.app_id,
>> campaign.name, campaign.id, campaign.advertising_channel_type,
>> campaign.advertising_channel_sub_type, segments.ad_network_type,
>> campaign.app_campaign_setting.bidding_strategy_goal_type,
>> campaign.bidding_strategy_type, campaign.target_cpa.target_cpa_micros,
>> metrics.impressions, metrics.clicks, metrics.ctr, metrics.conversions,
>> metrics.cost_micros, segments.date FROM campaign WHERE segments.date >=
>> '2021-03-17' AND segments.date <= '2021-03-24' AND
>> campaign.app_campaign_setting.app_id = 'com.AAAAAA.AAAAAAA'"}
>> return this error:
>> {
>> "code": 500,
>> "message": "Internal error encountered.",
>> "status": "INTERNAL",
>> "details": [
>> {
>> "@type": "
>> type.googleapis.com/google.ads.googleads.v5.errors.GoogleAdsFailure",
>> "errors": [
>> {
>> "errorCode": {
>> "internalError": "INTERNAL_ERROR"
>> },
>> "message": "An internal error has occurred."
>> }
>> ]
>> }
>> ]
>> }
>>
>> request-id is "XvqkgKOY_Er_IL61MkoJrQ"
>>
>> The same call worked 4 hours ago.
>>
>> Thank you.
>>
>
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