Same issue on our end - 500 Internal error 60% of the time On Wednesday, March 24, 2021 at 11:54:41 AM UTC+2 cv wrote:
> Yes, same here. > > An internal error has occurred > Headers: { > "request-id": "9JvoMp0JLjVJJ_S6GeULXg", > "date": "Wed, 24 Mar 2021 09:49:36 GMT", > "alt-svc": "h3-29=\":443\"; ma=2592000,h3-T051=\":443\"; > ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; > ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; > v=\"46,43\"" > } > > Fault > ------- > Status code: 13 > Details: Internal error encountered. > Failure: > {"errors":[{"errorCode":{"internalError":"INTERNAL_ERROR"},"message":"An > internal error has occurred."}]} > > > > On Wednesday, 24 March 2021 at 15:21:12 UTC+5:30 ben.m...@appsflyer.com > wrote: > >> Hello, we started receiving a lot of 500 internal errors from the API >> since ~2 hours ago. >> For example calling this endpoint (customer id removed on purpose): >> https://googleads.googleapis.com/v5/customers/#####/googleAds:search >> with the body "{"query":"SELECT campaign.app_campaign_setting.app_id, >> campaign.name, campaign.id, campaign.advertising_channel_type, >> campaign.advertising_channel_sub_type, segments.ad_network_type, >> campaign.app_campaign_setting.bidding_strategy_goal_type, >> campaign.bidding_strategy_type, campaign.target_cpa.target_cpa_micros, >> metrics.impressions, metrics.clicks, metrics.ctr, metrics.conversions, >> metrics.cost_micros, segments.date FROM campaign WHERE segments.date >= >> '2021-03-17' AND segments.date <= '2021-03-24' AND >> campaign.app_campaign_setting.app_id = 'com.AAAAAA.AAAAAAA'"} >> return this error: >> { >> "code": 500, >> "message": "Internal error encountered.", >> "status": "INTERNAL", >> "details": [ >> { >> "@type": " >> type.googleapis.com/google.ads.googleads.v5.errors.GoogleAdsFailure", >> "errors": [ >> { >> "errorCode": { >> "internalError": "INTERNAL_ERROR" >> }, >> "message": "An internal error has occurred." >> } >> ] >> } >> ] >> } >> >> request-id is "XvqkgKOY_Er_IL61MkoJrQ" >> >> The same call worked 4 hours ago. >> >> Thank you. >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/365c5780-3fa4-4b48-87aa-681cd8ec0d81n%40googlegroups.com.