Ernie, Sorry for the delay. The "Subscribe" on this thread doesn't seem to be working so I'm not getting notified on responses.
To be clear: we are not getting an error on the mutation of this Ad. I'm not trying to circumvent an error. We have a full resource name for this Ad. It exists at Google. resource_name : customers/3722803595/adGroupAds/126284834587~526601161599 I only attempted to add the policy_validation_parameter after we saw the Ad had been disapproved for: policy_topic_entries : [type: PROHIBITEDtopic: "PHONE_NUMBER_IN_AD_TEXT"] review_status : REVIEWED approval_status : DISAPPROVED So: there's no error to look into. There's only the need for Google's engineers to run this Ad through Google's internal "does it have a phone number in it" algorithm and see why there's a false hit. To "see" the above disapproved information just do a select * from ad_group_ad where resource_name: "customers/3722803595/adGroupAds/126284834587~526601161599" The Ad exists at Google. It's just not running because it's been disapproved for PHONE_NUMBER_IN_AD_TEXT that is a false positive. Pete On Monday, June 14, 2021 at 10:11:50 PM UTC-4 adsapi wrote: > Hi Pete, > > I appreciate your patience to this concern. Allow me to provide support > here. > > Since there is no phone number associated to your ad, then the error > should not encountered and policy exemption should not be used on this > scenario. With this, so that our team could investigate why the issue is > occurring, could you provide the complete request > <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> > > and response > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > > logs with request ID > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> > > generated on your end where we can see the error? > > Please provide the requested details via *Reply privately to author* > option. > > Regards, > [image: Google Logo] > Ernie John Blanca Tacata > Google Ads API Team > > > ref:_00D1U1174p._5004Q2IvDJl:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/c4958ffa-6152-46d8-be73-d5f651623413n%40googlegroups.com.
