we are facing an issue with Google apis, the odd thing seems that it happens only when we are on our AWS VPN and reaching out to google using our NAT outgoing IP. We tested this by creating a public AWS machine (worked), creating a private machine in AWS VPC/subnet and different IP (worked), but a private machine with our regular outgoing IP is not working. What happens is api calls to google mostly time out; and are super slow when they work. So, potentially our outgoing IP has been flagged by Google for some reason. Can you please help.
On Thursday, June 10, 2021 at 6:46:53 AM UTC+5:30 adsapi wrote: > Hi Deepak, > > I work with Xiaoming and let me provide support to you concern. > > Allow me to elaborate the suggestion provided by my colleague. The timeout > error appears to be occurring when the API is processing or downloading > large volume of data. With this, I would suggest filtering the API to > download a subset of data only and to make the processing of the API > faster. To give you an example, if you are using CampaignService.get() > <https://developers.google.com/adwords/api/docs/reference/v201809/CampaignService?hl=en#get> > > to download campaign's information, then I would suggest filtering some of > the fields like id > <https://developers.google.com/adwords/api/docs/reference/v201809/CampaignService.Campaign?hl=en#id>, > > name > <https://developers.google.com/adwords/api/docs/reference/v201809/CampaignService.Campaign?hl=en#name> > > and other fields. > > Also, you may try to implement some of the best practices discussed on > this document > <https://developers.google.com/adwords/api/docs/guides/bestpractices?hl=en#optimization> > > to optimize the API processing. > > If the issue persists after applying the provided suggestions, please let > me know and provide the complete SOAP request > <https://developers.google.com/adwords/api/docs/guides/call-structure#request> > > and response > <https://developers.google.com/adwords/api/docs/guides/call-structure#response> > > logs to further investigate. You can provide it via *Reply privately to > author* option. > > Regards, > [image: Google Logo] > Ernie John Blanca Tacata > Google Ads API Team > > > ref:_00D1U1174p._5004Q2I03f2:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/428472b6-2a3d-4dad-9fe8-ea1a1b13c347n%40googlegroups.com.
