Hey, everyone,
I figured out why conversion uploading failed. We have a MCC account (the
customer_id is 5804984872) and a lot of SUB accounts (for example
8845970027).
In V6, we uploaded click conversions using below code, the account_id is
8845970027
service = ads_client.get_service('ConversionUploadService')
> service.upload_click_conversions(account_id, operations,
> partial_failure=True)
After we migrated to V8, the conversion uploading code changed (See below).
Here, we have to set customer_id as MCC account which is 5804984872 instead
of sub account id like 8845970027.
service = ads_client.get_service('ConversionUploadService')
> request = ads_client.get_type("UploadClickConversionsRequest")
> request.customer_id = '5804984872'
> request.conversions = operations
> request.partial_failure = True
> service.upload_click_conversions(request=request)
I am still wondering if the change will have any impact besides conversion
uploading? Will the conversion be attributed to the right account or not?
On Thu, Jul 15, 2021 at 10:44 AM Yang Qi <yang...@airbnb.com> wrote:
> I don't think so. We used to upload conversions through V6.
> Everything works fine. Now we upgraded to V8 and we met this problem. Could
> I know what will trigger the problem you mentioned when upgrading to V8?
>
> On Wed, Jul 14, 2021 at 10:30 PM Google Ads API Forum Advisor
> <adsapi@forumsupport.google> wrote:
>
>> Hello,
>>
>> Thank you for reaching out to us.
>>
>> As for the error you've encountered, could you confirm if have
>> implemented cross-account conversion tracking and uploading the conversions
>> to the appropriate account? If yes, could you try again following this
>> guide
>> <https://developers.google.com/google-ads/api/docs/conversions/overview#cross-account_conversion_tracking>?
>> If the issue still exists, please send us again the complete logs (
>> request
>> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>> and response
>> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>> with request-id
>> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>)
>> generated via the *Reply privately to author* option. If this option is
>> not available, you may send the details directly to our
>> *googleadsapi-supp...@google.com
>> <googleadsapi-supp...@google.com>* alias instead.
>>
>> As an aside, I will be deleting your initial post as it contains your
>> request/response details. Moving forward, please refrain from posting API
>> logs in forum thread. Below is a copy of your post with the redacted
>> details.
>>
>>
>>
>>
>> *"Hey, team, I am trying upload click conversion through V8 API. Below
>> are my request and response. Could you help to take a look. Thanks!
>> [2021-07-14T06:41:01Z][27680][INFO] Request made: ClientCustomerId:
>> 8845970027, Host: **googleads.googleapis.com*
>> <https://googleads.googleapis.com/>
>>
>> *, Method:
>> /google.ads.googleads.v8.services.ConversionUploadService/UploadClickConversions,
>> RequestId: _XXXXXXXXXXX, IsFault: False, FaultMessage: None
>> partial_failure_error {*
>>
>> * code: 3*
>>
>> * message: "The click or call is owned by a customer account that the
>> uploading customer does not manage., at conversions[0].gclid"*
>>
>> * details {*
>>
>> * type_url: "*
>> *type.googleapis.com/google.ads.googleads.v8.errors.GoogleAdsFailure*
>> <https://type.googleapis.com/google.ads.googleads.v8.errors.GoogleAdsFailure>
>> *"*
>>
>> * value: "\n\337\001\n\003\370\006\010\022]The click or call is owned by
>> a customer account that the uploading customer does not manage.\032]*XXXXX"*
>>
>> * }*
>>
>> *}*
>>
>> *results {*
>>
>> *}*"
>>
>> Regards,
>> [image: Google Logo]
>> Mark Kevin Albios
>> Google Ads API Team
>>
>>
>> ref:_00D1U1174p._5004Q2Kc7GQ:ref
>>
>> --
>> --
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>> Also find us on our blog:
>> https://googleadsdeveloper.blogspot.com/
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>>
>
>
> --
> --Yang
>
--
--Yang
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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