Hi,

As requested, sharing more details for futher investigation.
Please find log attachment as below

   - Update Rename Call : "customer_rename_post_call.txt"
   - Fetch Call for customer_client, inital report: 
   "customer_rename_fetch_call_not_updated.txt"
   - Fetch Call for customer_client, updated name report: 
   "cutomer_rename_fetch_call_updated.txt"

This time it took around 20 mins to get updated in report, Let us know in 
case more details required

On Thursday, March 31, 2022 at 5:53:45 AM UTC+5:30 adsapi wrote:

> Hi Vijay,
>
> Thank you for the reply. I am also a member of the Google Ads API team and 
> let me provide support to your concern.
>
> I tried changing the name of my test client and requested a report to get 
> the updated name, however, I wasn't able to replicate the issue on my end 
> as the update reflected immediately. With this, could you provide the 
> following details to further investigate? 
>    
>    - complete request 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>     and response 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>     logs with request ID 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>     and request header 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>
>  generated 
>    on your end for updating the name with timestamp 
>    - complete request 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>     and response 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>     logs with request ID 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>     and request header 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>
>  generated 
>    on your end for the initial report where updated name could not be seen 
>    with timestamp 
>    - complete request 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>     and response 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>     logs with request ID 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>     and request header 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>
>  generated 
>    on your end for the report executed after 5 minutes and the updated name 
>    could be seen with timestamp  
>
>
> You can provide it via *Reply privately to author* option. If this option 
> is not available, then send it instead on this email address 
> googleadsa...@google.com.
>
> Regards,
> [image: Google Logo] 
> Ernie John 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2YsSJt:ref
>

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$ curl -v --request POST 
'https://googleads.googleapis.com/v10/customers/7971990847:mutate?access_token=__ACCESS_TOKEN__'
 \
> --header 'login-customer-id: 7766387250' \
> --header 'developer-token: __DEV_TOKEN__' \
> --header 'Content-Type: application/json' \
> --data-raw '{
>     "validate_only": false,
>     "operation": {
>         "update": {
>             "resourceName": "customers/7971990847",
>             "descriptiveName": "Test dukan-rem account"
>         },
>         "updateMask" : "descriptiveName"
>     },
>     "customer_id": "7971990847"
> }'
Note: Unnecessary use of -X or --request, POST is already inferred.
*   Trying 172.217.174.74:443...
* TCP_NODELAY set
* Connected to googleads.googleapis.com (172.217.174.74) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* successfully set certificate verify locations:
*   CAfile: /etc/ssl/certs/ca-certificates.crt
  CApath: /etc/ssl/certs
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
* TLSv1.3 (IN), TLS handshake, Certificate (11):
* TLSv1.3 (IN), TLS handshake, CERT verify (15):
* TLSv1.3 (IN), TLS handshake, Finished (20):
* TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.3 (OUT), TLS handshake, Finished (20):
* SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
* ALPN, server accepted to use h2
* Server certificate:
*  subject: CN=upload.video.google.com
*  start date: Mar 17 11:24:21 2022 GMT
*  expire date: Jun  9 11:24:20 2022 GMT
*  subjectAltName: host "googleads.googleapis.com" matched cert's 
"*.googleapis.com"
*  issuer: C=US; O=Google Trust Services LLC; CN=GTS CA 1C3
*  SSL certificate verify ok.
* Using HTTP2, server supports multi-use
* Connection state changed (HTTP/2 confirmed)
* Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
* Using Stream ID: 1 (easy handle 0x559a410bce30)
> POST /v10/customers/7971990847:mutate?access_token=__ACCESS_TOKEN__ HTTP/2
> Host: googleads.googleapis.com
> user-agent: curl/7.68.0
> accept: */*
> login-customer-id: 7766387250
> developer-token: __DEV_TOKEN__
> content-type: application/json
> content-length: 269
> 
* We are completely uploaded and fine
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* old SSL session ID is stale, removing
* Connection state changed (MAX_CONCURRENT_STREAMS == 100)!
< HTTP/2 200 
< request-id: hAiKJM7lp6T-zLG5aUpMCQ
< content-type: application/json; charset=UTF-8
< vary: X-Origin
< vary: Referer
< vary: Origin,Accept-Encoding
< date: Thu, 31 Mar 2022 09:05:50 GMT
< server: ESF
< cache-control: private
< x-xss-protection: 0
< x-frame-options: SAMEORIGIN
< x-content-type-options: nosniff
< alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; 
ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; 
ma=2592000; v="46,43"
< accept-ranges: none
< 
{
  "result": {
    "resourceName": "customers/7971990847"
  }
}
* Connection #0 to host googleads.googleapis.com left intact


vijay.bang@dell-Inspiron-3501:~$ curl -v --request POST 
'https://googleads.googleapis.com/v10/customers/9657529098/googleAds:search?access_token=__ACCESS_TOKEN__'
 --header 'login-customer-id: 7766387250' --header 'developer-token: 
__DEV_TOKEN__' --header 'Content-Type: application/json' --data-raw '{
"pageSize": 1,
"query": "SELECT customer_client.descriptive_name, customer_client.id FROM 
customer_client WHERE customer_client.id = 7971990847"
}'
Note: Unnecessary use of -X or --request, POST is already inferred.
*   Trying 142.250.67.138:443...
* TCP_NODELAY set
* Connected to googleads.googleapis.com (142.250.67.138) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* successfully set certificate verify locations:
*   CAfile: /etc/ssl/certs/ca-certificates.crt
  CApath: /etc/ssl/certs
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
* TLSv1.3 (IN), TLS handshake, Certificate (11):
* TLSv1.3 (IN), TLS handshake, CERT verify (15):
* TLSv1.3 (IN), TLS handshake, Finished (20):
* TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.3 (OUT), TLS handshake, Finished (20):
* SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
* ALPN, server accepted to use h2
* Server certificate:
*  subject: CN=upload.video.google.com
*  start date: Mar 17 11:24:21 2022 GMT
*  expire date: Jun  9 11:24:20 2022 GMT
*  subjectAltName: host "googleads.googleapis.com" matched cert's 
"*.googleapis.com"
*  issuer: C=US; O=Google Trust Services LLC; CN=GTS CA 1C3
*  SSL certificate verify ok.
* Using HTTP2, server supports multi-use
* Connection state changed (HTTP/2 confirmed)
* Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
* Using Stream ID: 1 (easy handle 0x562ca16f4e30)
> POST /v10/customers/9657529098/googleAds:search?access_token=__ACCESS_TOKEN__ 
> HTTP/2
> Host: googleads.googleapis.com
> user-agent: curl/7.68.0
> accept: */*
> login-customer-id: 7766387250
> developer-token: __DEV_TOKEN__
> content-type: application/json
> content-length: 148
> 
* We are completely uploaded and fine
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* old SSL session ID is stale, removing
* Connection state changed (MAX_CONCURRENT_STREAMS == 100)!
< HTTP/2 200 
< request-id: vigdLb1JRNR1gxLhd0HTGQ
< content-type: application/json; charset=UTF-8
< vary: X-Origin
< vary: Referer
< vary: Origin,Accept-Encoding
< date: Thu, 31 Mar 2022 09:25:31 GMT
< server: ESF
< cache-control: private
< x-xss-protection: 0
< x-frame-options: SAMEORIGIN
< x-content-type-options: nosniff
< alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; 
ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; 
ma=2592000; v="46,43"
< accept-ranges: none
< 
{
  "results": [
    {
      "customerClient": {
        "resourceName": "customers/9657529098/customerClients/7971990847",
        "descriptiveName": "Test dukan-rem account",
        "id": "7971990847"
      }
    }
  ],
  "fieldMask": "customerClient.descriptiveName,customerClient.id"
}
* Connection #0 to host googleads.googleapis.com left intact

$ curl -v --request POST 
'https://googleads.googleapis.com/v10/customers/9657529098/googleAds:search?access_token=__ACCESS_TOKEN__'
 \
> --header 'login-customer-id: 7766387250' \
> --header 'developer-token: __DEV_TOKEN__' \
> --header 'Content-Type: application/json' \
> --data-raw '{
> "pageSize": 1,
> "query": "SELECT customer_client.descriptive_name, customer_client.id FROM 
> customer_client WHERE customer_client.id = 7971990847"
> }'
Note: Unnecessary use of -X or --request, POST is already inferred.
*   Trying 172.217.166.74:443...
* TCP_NODELAY set
* Connected to googleads.googleapis.com (172.217.166.74) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* successfully set certificate verify locations:
*   CAfile: /etc/ssl/certs/ca-certificates.crt
  CApath: /etc/ssl/certs
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
* TLSv1.3 (IN), TLS handshake, Certificate (11):
* TLSv1.3 (IN), TLS handshake, CERT verify (15):
* TLSv1.3 (IN), TLS handshake, Finished (20):
* TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.3 (OUT), TLS handshake, Finished (20):
* SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
* ALPN, server accepted to use h2
* Server certificate:
*  subject: CN=upload.video.google.com
*  start date: Mar 17 11:24:21 2022 GMT
*  expire date: Jun  9 11:24:20 2022 GMT
*  subjectAltName: host "googleads.googleapis.com" matched cert's 
"*.googleapis.com"
*  issuer: C=US; O=Google Trust Services LLC; CN=GTS CA 1C3
*  SSL certificate verify ok.
* Using HTTP2, server supports multi-use
* Connection state changed (HTTP/2 confirmed)
* Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
* Using Stream ID: 1 (easy handle 0x56298f4eae30)
> POST /v10/customers/9657529098/googleAds:search?access_token=__ACCESS_TOKEN__ 
> HTTP/2
> Host: googleads.googleapis.com
> user-agent: curl/7.68.0
> accept: */*
> login-customer-id: 7766387250
> developer-token: __DEV_TOKEN__
> content-type: application/json
> content-length: 148
> 
* We are completely uploaded and fine
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* old SSL session ID is stale, removing
* Connection state changed (MAX_CONCURRENT_STREAMS == 100)!

< HTTP/2 200 
< request-id: RYYi0EAliuSwnUCUZp79Kg
< content-type: application/json; charset=UTF-8
< vary: X-Origin
< vary: Referer
< vary: Origin,Accept-Encoding
< date: Thu, 31 Mar 2022 09:06:06 GMT
< server: ESF
< cache-control: private
< x-xss-protection: 0
< x-frame-options: SAMEORIGIN
< x-content-type-options: nosniff
< alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; 
ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; 
ma=2592000; v="46,43"
< accept-ranges: none
< 
{
  "results": [
    {
      "customerClient": {
        "resourceName": "customers/9657529098/customerClients/7971990847",
        "descriptiveName": "OS-Adwords-Account-Pool Asia/Kolkata INR",
        "id": "7971990847"
      }
    }
  ],
  "fieldMask": "customerClient.descriptiveName,customerClient.id"
}
* Connection #0 to host googleads.googleapis.com left intact

  • La... Vijay Bang
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Vijay Bang
        • ... Vijay Bang
          • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
            • ... Vijay Bang
              • ... Vijay Bang
                • ... Vijay Bang
                • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
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                • ... Vijay Bang
                • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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