Hi Ernie, Do you have any updates regarding this? The issue still persists.
Best regards, Katerina On Wednesday, May 4, 2022 at 11:58:33 AM UTC+2 Kateřina Henzlová wrote: > Hi Ernie, > > Do you have any updates regarding this? The issue still persists and we > have no idea why these accounts cannot be linked and there's no workaround. > > Best regards, > Katerina > > On Tuesday, March 8, 2022 at 9:55:28 AM UTC+1 Kateřina Henzlová wrote: > >> Hi Ernie, >> >> Thanks for getting back to me. I confirmed and sent an example with >> direct access on January 31st. I still think it's just confusion and the >> documentation says nothing about direct or indirect access. The issue >> occurs both for accounts with direct access and access through a manager >> account. >> >> If you need fresher data, there's direct access in the example I sent >> yesterday. >> >> Regards, >> Katerina >> >> On Tuesday, March 8, 2022 at 4:53:07 AM UTC+1 adsapi wrote: >> >>> Hi Katerina, >>> >>> Thank you for providing more details to your concern. >>> >>> Could you confirm if you already tried the suggestion below? You also >>> mentioned that you will try this suggestion with the authentication of the >>> user account that has direct access to the client account. With this, >>> please confirm if the error persists with this setup. If yes, then please >>> provide the updated request >>> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> >>> and response >>> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> >>> logs >>> with request ID >>> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> >>> and request header >>> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers> >>> generated >>> on your end to further investigate. >>> >>> >>> You can provide it via *Reply privately to author* option. If this >>> option is not available, then send it instead on this email address >>> googleadsa...@google.com. >>> >>> "*Upon checking the API logs for accepting link request, I can see that >>> you are authenticating as a manager account because you've set the customer >>> ID of the manager account in the login-customer-id. However, please note >>> that according to this procedure >>> <https://developers.google.com/google-ads/api/docs/account-management/linking-manager-accounts>, >>> >>> step 3, you need to authenticate as a client account. With this, try >>> generating oauth2 credential using one of the user accounts that has direct >>> access to the client account and use it in authentication, then set its >>> customer ID in the login-customer-id and the customer_id.*" >>> >>> Regards, >>> [image: Google Logo] >>> Ernie John >>> Google Ads API Team >>> >>> >>> ref:_00D1U1174p._5004Q2UjJFj:ref >>> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/1a3bea05-bc1a-41ce-8036-82b69549ed12n%40googlegroups.com.
