[snip]

On 26.10.2012 17:10, Andy Goldstein wrote:
Could you please elaborate on what sort of person is a "non-technical cloud user?"  What 
sort of VMs do you envision them spinning up?  Is the thinking that someone else (a 
"technical" user or an admin) will precreate images that provide services for which the 
end-user does not need to use SSH or have Linux skills?  If so, I'm guessing this would be 
something like an image that, when started, automatically launches something like Wordpress (or 
whatever app/site has a good OOTB experience and doesn't require SSH).  If not, then I'm not sure 
there really is a non-technical cloud user.
I had very same feeling, Andy, and I had written quite long post about that. But before sending the post, I was thinking little bit further about the concept of Winked Monkey, and by non-technical user is meant (I think) a user, who doesn't care about creating images, deployables, providers, etc. Somebody who doesn't have to know much about clouds. It's "common" user, who just needs to start/pause/stop virtual machines. Nothing else. So I think it's just not very lucky term.

Let's say (and this is improvisation of what got to my mind right now):

*Persona 1: Tom the cat*

Tom the Cat is developer at company called Hat Red. For his job, he needs several machines to run. He is not experienced in cloud providers, their pricing, locations, etc. It's too much distracting information for him. All he cares about, is to do his job right and not to think about where and how to launch virtual machines, what is on them, as long as they have everything he needs for his job.

Luckily for him, he doesn't have to care about their preparation, maintenance, etc. This is responsibility of company's administrator Jerry the Mouse, who is preparing and maintaining virtual machines for all Hat Red employees.

All Tom needs, is just log into application, find the right machine he needs to use and launch it. After pressing the button he expects that everything will launch "automegicly", then he will just connect to the machine via SSH and start his work.

...

I hope I got it right. If not, please correct me, I don't want to bring some mess into your terms.

[snip]

--
Jaromír Coufal

Interaction Designer
Red Hat Czech s.r.o.

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