I see that on Jan 22nd you asked for an EA noc admin. Perhaps posting with more info like you have on the animal farm list will get a better response.
If they don’t know what you need/want they may just ignore your request since it was so vague. -Sean On Fri, Feb 21, 2020 at 11:15 AM Dan Spitler <d...@common.net> wrote: > Heh, I did and got no response > > On Fri, Feb 21, 2020 at 10:12 AM Sean Heskett <af...@zirkel.us> wrote: > >> i would join the NANOG list and post there as well. often times you can >> get directly in touch with the engineers at large companies thru the list >> or thru contacts on the list. >> >> na...@nanog.org >> >> -sean >> >> >> On Fri, Feb 21, 2020 at 10:58 AM Dan Spitler <d...@common.net> wrote: >> >>> Hey all, >>> We've gotten complaints about EA's Madden Mobile not working on our >>> network. Sure enough when I try it from any of our IPs, I get a >>> vague "Unknown Error." Of course, it works from any other (albeit large) >>> ISP I try it from. Our IPs appear clean and geo'd correctly from every >>> source I can find. >>> >>> Has anyone heard of this problem on their network? Does anyone want to >>> try it? You don't have to sign up or anything, as the error occurs pretty >>> quickly after opening the app (iOS or Android). >>> >>> EA's support has been absolutely useless, telling me to contact >>> Marketing (?) who is understandably ignoring me. A customer's attempt to >>> get support had them telling him that *we* need to "unblock his codes" >>> whatever the hell that means. >>> Emails to any sort of NOC contact I can find have also gone ignored. >>> -- >>> AF mailing list >>> AF@af.afmug.com >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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