That’s exactly what we saw. 

Preseem would equalize flows - but we still got calls for buffering issues. 

When we created data lanes those issues also went away. 

Saisei was a bit complex to get setup. But they helped all the way. And since 
it’s setup it’s been hands off. 



> On Dec 5, 2020, at 6:12 PM, Darin Steffl <darin.ste...@mnwifi.com> wrote:
> 
> 
> Preseem handles this fine too Matt. If Netflix bursts up to 25 mbps while you 
> have voip or gaming going, fq_codel will make sure the small flows move ahead 
> of Netflix.
> 
> Saisei is DPI and entirely different so you can keep Netflix at 5 mbps for 
> example. It's way more complicated and has more knobs than preseem. We enjoy 
> the simplicity of not having to tweak things all the time like we had to with 
> procera and Saisei. 
> 
> We have seen similar complaints of more buffering when a user upgrades from 
> 10 to 25 or higher mbps for example. Every case of this has been a wifi issue 
> with either a crap router or lots of weak signal clients. Airtime usage on 
> the router was being maxed out now that they upgraded plans. Fix the wifi and 
> the problems go away. Or use Saisei like Matt does but their wifi still 
> sucks, it just doesn't max the airtime anymore. 
> 
>> On Sat, Dec 5, 2020, 5:06 PM Matt Hoppes <mattli...@rivervalleyinternet.net> 
>> wrote:
>> At 25 megabit plans we see devices thrash painfully. They will think they 
>> have the full 25 meg. Try to grab a chunk. And can’t because something is 
>> using the bandwidth. 
>> That’s why we made lanes. 
>> 
>>>> On Dec 5, 2020, at 6:00 PM, Darin Steffl <darin.ste...@mnwifi.com> wrote:
>>>> 
>>> 
>>> Yes Netflix will scale down gracefully. They have the best compression and 
>>> least amount of buffering of any streaming provider. They are using the 
>>> latest encoding techniques to reduce bandwidth with no perceptible loss of 
>>> quality.
>>> 
>>> Netflix will actually work down to 0.5 mbps without buffering. This will be 
>>> low quality of course but it works.
>>> 
>>> If Netflix buffers, you have terrible wifi or a bad device. If your device 
>>> and wifi are good and you have at least 0.5 mbps, Netflix works. I've seen 
>>> HD work down below 1.5 mbps before and it's beautiful quality. 
>>> 
>>> I give Netflix tons of props for making sure their service works well when 
>>> others don't. Read through the Netflix Tech Blog if you wanna geek out on 
>>> how they operate.
>>> 
>>>> On Sat, Dec 5, 2020, 3:49 PM Matt Hoppes 
>>>> <mattli...@rivervalleyinternet.net> wrote:
>>>> I don’t know. But this is why we run Saisei and carve out “channels” for 
>>>> applications. 
>>>> 
>>>> We’ve found issues with that exact situation and devices that don’t handle 
>>>> the down scale properly. 
>>>> 
>>>> We’ve actually had customers report a better experience on our 10 meg plan 
>>>> than our 25 megabit plan until we established data lanes on our plans. 
>>>> 
>>>> Now you buy a 25 meg plan but streaming, updates, gaming, voip, etc all 
>>>> have their own lanes. 
>>>> 
>>>> You can use everything unless something else wants data. Then everything 
>>>> gets dumped into the lanes and stays there. 
>>>> 
>>>> Some say this is shady I liken this to a freeway at rush hour. 
>>>> 
>>>> You leave all the traffic just go and it backlogs. You have the HOV lane 
>>>> and now traffic is flying again. 
>>>> 
>>>> Customers want their experience to just work. 
>>>> 
>>>>>> On Dec 5, 2020, at 4:39 PM, Ken Hohhof <af...@kwisp.com> wrote:
>>>>>> 
>>>>> 
>>>>> I have seen customers recently using 12 Mbps for what appears to be a 
>>>>> single Netflix video stream.  Anyone else seeing this?
>>>>> 
>>>>>  
>>>>> 
>>>>> I was puzzled what could be between HD at 5-6 Mbps and UHD at 15-25 Mbps? 
>>>>>  But then I saw this:
>>>>> 
>>>>>  
>>>>> 
>>>>> https://netflixtechblog.com/optimized-shot-based-encodes-for-4k-now-streaming-47b516b10bbb
>>>>> 
>>>>>  
>>>>> 
>>>>> Are these customers streaming 4K video?  And if so, does anyone know what 
>>>>> happens if other people in the house start using bandwidth, will Netflix 
>>>>> gracefully adjust the video quality downward to lower quality UHD or to 
>>>>> HD?  Or will customers start watching 4K UHD and then complain their 
>>>>> Internet sucks if other usage in the house drops the available download 
>>>>> bandwidth to 8 or 10 Mbps?
>>>>> 
>>>>>  
>>>>> 
>>>>> And I wonder how this interacts with Netflix supposedly limiting stream 
>>>>> rates during the pandemic to lessen the burden on Internet infrastructure.
>>>>> 
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