You're serious? Our customers receive at least 2 emails from us every
month. An invoice and a receipt. Plus they'll see an electronic payment on
their card or bank account.

Not sure why someone wouldn't know who their provider is. Same with
cellphone, power, gas, other utilities, etc.


On Sat, Sep 23, 2023, 3:04 PM Josh Luthman <j...@imaginenetworksllc.com>
wrote:

> >Most people should know who their provider is.
>
> Hahahahahahahahahahahahahahahaha
>
> On Sat, Sep 23, 2023 at 10:19 AM Darin Steffl <darin.ste...@mnwifi.com>
> wrote:
>
>> Why would you say "I don't know"?
>>
>> Tell them to call their ISP. You don't know who it is by name but you can
>> at least tell them to look it up. Most people should know who their
>> provider is. I'm also surprised their router doesn't have a sticker on it
>> with the provider logo and contact info.
>>
>> On Fri, Sep 22, 2023, 2:58 PM Nate Burke <n...@blastcomm.com> wrote:
>>
>>> I've had 3 people calls us now (Blastcomm), with the Calix 'Gigaspire
>>> blast' router, because we're blast, and it says blast on the router, so
>>> why can't we help them.  They're all from South Carolina so far.
>>>
>>> "I'm sorry, I can't help you, I'm in Chicago"
>>>
>>> "Then who do I call?  My WIFI doesn't work, and it says Blast on the
>>> router."
>>>
>>> "Who do you pay?"
>>>
>>> "I don't know"
>>>
>>>
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