My original post was based on my frustration with people canceling our service for the $40 or $50 Starlink, but then balking at shipping us back their leased router and wanting us to send a tech to pick it up. And expecting us to take down our dish from their house.
Those are not unreasonable expectations, except they don’t apply the same expectations to the service they are switching to. It feels like Calvin & Hobbes when Calvin was seceding from the family and moving to the Yukon but wanted his mom to make him sandwiches for the trip. From: AF <[email protected]> On Behalf Of Jan-GAMs Sent: Friday, April 17, 2026 7:48 AM To: [email protected] Subject: Re: [AFMUG] Starlink question That might be a business to get into. I just put one up and it was a serious PITA. #1 The antenna shipped was designed for sitting on a flat surface, not mounting to, sitting on. #2 the dufus AI in charge of answering questions, directed me into ordering all the wrong mounting hardware and all the wrong mounting instructions. #3 You will really want to kill something before the day gets older. Once you learn StarLink likes to lie to you and you been through the injuries before the install job gets easy. Log into the antenna controller/router setup and choose "bypass" mode to turn off the wifi and make the StarLink behave more like a modem and get along with an existing network. StarLink does not play-well with other brands of WiFi devices. The new StarLink antenna has a folding leg for a stand that clips on. When ordering the antenna kit, the original antenna is what is shown in the order, it's a complete mis-direction and is incompatible with a StarLink short-wall-mount kit $50. If you want to mount the new antenna to a vertical surface, the wall mount kit doesn't have all the pieces needed to mount in the kit but are shown in the directions as being in the box. Solution: Use a Ubiquiti J-mount, $7?. Order the Pipe mount adapter for the new StarLink antenna, it clips on where the legs do. The pipe adapter is made for upto a 2.5" pipe and employs a crushing bolt to grip onto a pipe. This will crush a normal pipe and then your StarLink will follow gravity towards a nasty end with only a short LAN cable to break the fall. I bolted a solid Aluminum rod into the j-mount so now the j-mount won't crush and tightened the cinching bolt to that. The metal fab shop had some rod $10 that was a perfect fit into the J-mount. Monthly StarLink service fee for 100MB feed is $50/mo. Spectrum raised their fee to $90/mo, I returned their modem and told them to pound sand. If I change my mind and quit StarLink, I owe them 1 year's worth of service fees minus what has been paid so far. On 4/10/26 09:40, Ken Hohhof wrote: If someone gets Starlink with installation (0, $49 or $99) and subsequently switches to fiber when it becomes available. Would I be correct to assume they will have to take it down themselves or pay someone, and then pay to ship the dish and router back? That seems obvious to me, but lots of things seem obvious to me but not to others.
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