Does in house do your installs for charter Sent from my iPhone
> On Sep 16, 2014, at 4:05 PM, Jay Weekley via Af <af@afmug.com> wrote: > > One of our Charter business accounts that we resell through our FISPA > partnership called to say that the piece of their awning that Charter mounted > to is pulling off and is in danger of falling to their sidewalk. I inspected > the problem and can't tell if it's related to the installation or if that > piece of the awning was about to come off anyway and Charter's cable was just > there. My question is, as a reseller, do we hold some liability for Charter > workmanship since we actually bill them as a Cyber Broadband customer.