When you say they ran out of capacity, you mean their old service/satellite
WildBlue? Or the new Exede? If you mean the new one, they blew through the
capacity pretty quick. Although given the usage limits, that might not be all
bad. There was a major disconnect between ~25Mbps download speed and only
~10GB/mo usage. Meant for people who rarely use the Internet but when they do,
want it to be blazing fast. Or people who only use the Internet in the middle
of the night.
From: chuck--- via Af
Sent: Saturday, October 11, 2014 1:14 PM
To: af@afmug.com
Subject: Re: [AFMUG] Introducing a new revenue opportunity for WISPs.
I have had good success with Excede in the past. They just ran out of
capacity. Believe me, for people with no other option, it is very popular and
welcome.
From: Colin Stanners via Af
Sent: Saturday, October 11, 2014 11:56 AM
To: af@afmug.com
Subject: Re: [AFMUG] Introducing a new revenue opportunity for WISPs.
But until that migration happens, your satellite customers are telling
everything they know that your service is bad for gaming, low transfer caps,
variable speeds etc. And first impressions last. How long will that reputation
stick? How much money is it worth to you?
On Sat, Oct 11, 2014 at 12:35 PM, Keefe John via Af <af@afmug.com> wrote:
WISPs could use this as a tool to build up a customer base in a certain area
before expanding. Once you have enough customers on satellite to support a
fixed-wireless buildout you could migrate all of the customers over and then
cancel the satellite accounts or redeploy them at other locations.
Keefe
On 10/11/2014 12:10 PM, Travis Johnson via Af wrote:
Who retains the customer? Are you just getting a monthly referral fee, but
the customer is theirs? If so, you are giving up the only thing of value for
your business... the customer.
When you sell your business, the only thing that matters is your customer
count... why would you give that away to someone else? Build out your network
and keep the customer.
Travis
On 10/10/2014 3:04 PM, Kade Sullivan via Af wrote:
We've been deploying this and it's been as solid as it gets. We were
against it from the start, but after evaluating it, we love it.
Out of the 35 or so we have installed, I've had to return to less than 5
of them, and it's been after a very high winds storm to realign a couple
reflectors. Since then they have redesigned the dish and I have not had to go
back to any install since.
I was right there with you guys and hated sat internet, but after using
this, it's pretty amazing. Every install I get 20 meg on the speed tests, and
the ping is pretty stable. Around 500ms, but the jitter is not very bad. They
have voip that supposedly works pretty well. Not great for gamers, but works
great for people that just want to browse the web, check email, use ebay, ect.
It's been a blessing for us. I pretty much dont install 900mhz customers
anymore.
On Fri, Oct 10, 2014 at 3:50 PM, TJ Trout via Af <af@afmug.com> wrote:
Exede is a whole new beast, like 20mbps per sub and the sat capacity is
like 10TB or something crazy
On Fri, Oct 10, 2014 at 12:39 PM, Chuck McCown via Af <af@afmug.com>
wrote:
Last time I checked, they were out of capacity in rural areas.
From: Chris Wright via Af
Sent: Friday, October 10, 2014 1:35 PM
To: af@afmug.com
Subject: Re: [AFMUG] Introducing a new revenue opportunity for WISPs.
Our converted-from-satellite-internet customers are extremely vocal
about their disdain for satellite internet. A deal like this may bring in an
extra few bucks; headaches, doubly so.
Chris Wright
Velociter Wireless
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jeff Ernst via Af
Sent: Friday, October 10, 2014 12:21 PM
To: af@afmug.com
Subject: [AFMUG] Introducing a new revenue opportunity for WISPs.
Introducing a Brand New Exede Reseller Program
Created Specifically for WISPs
Convergence Technologies and Exede are excited
to announce a new partnership with a unique sales program designed specifically
for WISPs. Learn how this program opens up new profit opportunities for WISPs
by turning unserviceable customers into profitable new customers while also
reducing gaps in coverage.
✓
Never say "No" to an unserviceable customer
✓
You own the customer
✓
Attractive service plans, margins, and pricing
✓
Easy installation
✓
Training provided
✓
Increase revenue and profits
Say goodbye to lost sales and profits. Say
hello to the new ConVergence / Exede WISP reseller program.
Please join us at the booth for a live
demonstration and detailed brochures to take home.
Convergence Technologies would like to offer
you a promotion code for a $50.00 discount on Full Conference Passes to attend
the show. The discount code is CTI204
Please feel free to call us at 844.251.3583 if
you have any questions about this exciting opportunity
Come see us at WISPAPALOOZA 2014!
Visit us at Booth 306
Visit us at Booth 401
Jeff Ernst
Director of Sales and Marketing
Where Best of Class Technologies ConVerge
ConVergence Technologies, Inc.
7956 Madison Street
Burr Ridge, IL 60527
tel
312.205.2503
jer...@converge-tech.com
