Power loss during upgrade, do you have a fix yet? The forum said u were working on something?
On Mon, Dec 8, 2014 at 7:12 AM, Josh Luthman via Af <af@afmug.com> wrote: > On the forum it says if the upgrade fails and it didn't boot you have to > RMA? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Dec 8, 2014 3:52 AM, "Sriram Chaturvedi via Af" <af@afmug.com> wrote: > >> Hi TJ, >> >> What state is the SM in right now? Does it boot up on the older load? >> Have you tried a factory reset yet? What was the upgrade failure? Was it >> the GUI indicating an upgrade failure during a normal upgrade or did you >> have some sort of a power failure during the upgrade? Are you able to >> access the radio via its default or fallback IP? >> >> A lot questions before determining its not recoverable and going the >> RMA route :) >> >> Alternately, you can contact our support engineers for this as you'll >> have to go through them to determine the RMA anyway. >> >> Thanks, >> Sriram >> >> >> >> On Dec 8, 2014, at 11:50 AM, TJ Trout via Af <af@afmug.com> wrote: >> >> Seriously? How can that be? >> >> On Sun, Dec 7, 2014 at 7:57 PM, Josh Luthman via Af <af@afmug.com> wrote: >> >>> Nope, RMA :( >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> On Dec 7, 2014 10:07 PM, "TJ Trout via Af" <af@afmug.com> wrote: >>> >>>> I have a SM that failed upgrade, is it possible to recover? >>>> >>>> TJ >>>> >>> >>