Power loss during upgrade, do you have a fix yet? The forum said u were
working on something?

On Mon, Dec 8, 2014 at 7:12 AM, Josh Luthman via Af <af@afmug.com> wrote:

> On the forum it says if the upgrade fails and it didn't boot you have to
> RMA?
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> On Dec 8, 2014 3:52 AM, "Sriram Chaturvedi via Af" <af@afmug.com> wrote:
>
>>  Hi TJ,
>>
>>  What state is the SM in right now? Does it boot up on the older load?
>> Have you tried a factory reset yet? What was the upgrade failure? Was it
>> the GUI indicating an upgrade failure during a normal upgrade or did you
>> have some sort of a power failure during the upgrade? Are you able to
>> access the radio via its default or fallback IP?
>>
>>  A lot questions before determining its not recoverable and going the
>> RMA route :)
>>
>>  Alternately, you can contact our support engineers for this as you'll
>> have to go through them to determine the RMA anyway.
>>
>>  Thanks,
>> Sriram
>>
>>
>>
>> On Dec 8, 2014, at 11:50 AM, TJ Trout via Af <af@afmug.com> wrote:
>>
>>   Seriously? How can that be?
>>
>> On Sun, Dec 7, 2014 at 7:57 PM, Josh Luthman via Af <af@afmug.com> wrote:
>>
>>> Nope, RMA :(
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>  On Dec 7, 2014 10:07 PM, "TJ Trout via Af" <af@afmug.com> wrote:
>>>
>>>> I have a SM that failed upgrade, is it possible to recover?
>>>>
>>>>  TJ
>>>>
>>>
>>

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