We get all sorts of support calls about all nature of things simply because we provide internet service. Most people have no clue where their email comes from, so we get the calls. You can explain that to them over and over, and yet they will still call when their email doesn't work.

--
bp
<part {dash} 15 {at} SkylineBroadbandService {dot} com>

On 12/17/2014 3:17 PM, Josh Luthman via Af wrote:
Huh???


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Dec 17, 2014 at 6:15 PM, Bill Prince via Af <[email protected] <mailto:[email protected]>> wrote:

    We don't offer email.  Never have.  None the less we get a lot of
    support calls about email.

    --
    bp
    <part {dash} 15 {at} SkylineBroadbandService {dot} com>

    On 12/17/2014 12:53 PM, SmarterBroadband via Af wrote:

    We are the same, however we have a lot of emails from the past.

    We are also thinking of dropping email.  Too many of our help
    desk calls are email.

    Adam

    *From:*Af [mailto:[email protected]] *On Behalf Of *Sean
    Heskett via Af
    *Sent:* Wednesday, December 17, 2014 11:47 AM
    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: [AFMUG] Google Apps for ISPs EOL - Alternatives

we stopped offering it unless someone really bugs us about it. Just tell them to get a gmail or yahoo account or host their own
    domain...time to move past 1998.

    one less thing to deal with :-)

    On Wed, Dec 17, 2014 at 12:32 PM, Chuck Hogg via Af <[email protected]
    <mailto:[email protected]>> wrote:

    Today, more than half of me says to get rid of email.  We
    currently offer it, have a low take rate, and those that take it
    don't use it.


    Regards,
    Chuck

    On Wed, Dec 17, 2014 at 2:21 PM, Sam Lambie via Af <[email protected]
    <mailto:[email protected]>> wrote:

    Hopefully no one subscribes to the AFMUG list. I am at 4.28 gigs
    just for this account.

    On Wed, Dec 17, 2014 at 12:07 PM, Dennis Burgess via Af
    <[email protected] <mailto:[email protected]>> wrote:

    3 gig total, more can be purchased.  Just what comes with it,
    it’s a combined across all mailboxes, so no its not store
    everything forever.  Spam control is the same system we use, just
    like any system, works great most of the time, lets some things
    though and in spurts just like anything else.

    Dennis Burgess, CTO, Link Technologies, Inc.

    [email protected] <mailto:[email protected]> – 314-735-0270
    <tel:314-735-0270> – www.linktechs.net <http://www.linktechs.net>

    *From:*Af [mailto:[email protected]
    <mailto:[email protected]>] *On Behalf Of *SmarterBroadband via Af
    *Sent:* Wednesday, December 17, 2014 12:56 PM


    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: [AFMUG] Google Apps for ISPs EOL - Alternatives

    How good is spam control?

    *From:*Af [mailto:[email protected]] *On Behalf Of *Mike
    Hammett via Af
    *Sent:* Wednesday, December 17, 2014 8:57 AM
    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: [AFMUG] Google Apps for ISPs EOL - Alternatives

    3 gig total or 3 gig per box?



    -----
    Mike Hammett
    Intelligent Computing Solutions
    http://www.ics-il.com

    ------------------------------------------------------------------------

    *From: *"Dennis Burgess via Af" <[email protected] <mailto:[email protected]>>
    *To: *[email protected] <mailto:[email protected]>
    *Sent: *Wednesday, December 17, 2014 10:30:38 AM
    *Subject: *Re: [AFMUG] Google Apps for ISPs EOL - Alternatives

    WE do 1000 mailboxes 3 gig of storage, your own management
interface to add, change etc, plus filtering for 79.99 a month. That would be .08 per mailbox..

    Dennis Burgess, CTO, Link Technologies, Inc.

    [email protected] <mailto:[email protected]> – 314-735-0270
    <tel:314-735-0270> – www.linktechs.net <http://www.linktechs.net>

    *From:*Af [mailto:[email protected]] *On Behalf Of *Jeremy via Af
    *Sent:* Wednesday, December 17, 2014 10:16 AM
    *To:* [email protected] <mailto:[email protected]>
    *Subject:* [AFMUG] Google Apps for ISPs EOL - Alternatives

    Received the email from Virtacore that they now have a solution
for us to migrate to. .50 a box seems a bit high doesn't it? What alternatives are out there for a reliable hosted solution?
    Here is the mail:

    Dear Valued Partner,

    Thank you for your continued business. As your trusted provider
    of Cloud services, we strive to bring you great solutions for the
    best value.  Since Google has announced the end-of-life of their
    Google Apps for Service Provider hosted email platform that you
    purchased through Virtacore, we have worked to find an alternate
    best in class solution to meet your hosted email needs.  We pride
    ourselves on your satisfaction with our service. To assist you
    with business continuity, we have chosen a product that provides
    your customers with the following:

    ●Reliable mail platform with mailboxes that have up to 7GB of storage

    ●Best in class spam solution

    ●Private email platform to ensure your ends users’ security

    ●Elegant webmail interface with modern design

    We are excited to introduce to you Virtacore’s new hosted email
    solution! Our new platform is architected using the
    industry-leading Zimbra email and collaboration platform, which
    will meet all of your needs today and continues to evolve to
    ensure that we meet all of your needs in the future.

    We hope that you are as excited as we are, and look forward to
    working with you and hosting your email on our new platform. As
    the Google platform will end-of-life in July of 2015, we would
    like to get started on getting you set up on the new platform
    right away.  Our team is working on a transition schedule that
    will start in Q1 2015 and end in Q2 2015. In order to normalize
    pricing across the new enterprise platform, we are also
    introducing a $0.50/account/month (or $100/month minimum) service
    for our standard mail service delivery.

    Please contact me at [email protected]
    <mailto:[email protected]> by December 31, 2014 so we can
    provide all of the details around the new platform and get started.

    We understand that migrating email platforms is a big
    undertaking. We have been working hard to establish best
    practices and communication for the migration, including
dedicated support websites and FAQs that we will provide to you. If you do find that you need additional project management and/or
    customer communication support, Virtacore has put together an
    affordable migration services package that you can take advantage
    of. This package will walk you through each step of the migration
    process.

    We sincerely appreciate your business and look forward to working
    together to bring your clients to our next generation hosted
    email solution.

    Regards,

    *Sarah Vlasic**
    *ISP Email Migration Project Coordinator*

    *Image removed by sender. Virtacore Systems, Inc.


-- -- *Sam Lambie*
    Taosnet Wireless Tech.
    575-758-7598 <tel:575-758-7598> Office
    www.Taosnet.com <http://www.newmex.com>




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