Try this: http://mashable.com/2013/10/23/clean-install-os-x-mavericks/
-- bp <part {dash} 15 {at} SkylineBroadbandService {dot} com> On 12/29/2014 11:05 AM, George Skorup (Cyber Broadcasting) via Af wrote:
One of our office ladies bought an Apple laptop and it has a recovery or firmware password on it. That's all that was explained to me. Is there any way to make this thing work? I haven't touched an Apple since high school, and I think that was pre OSX.