I called the cc processor and sternly told them that they fix their stuff or send me a new unit. They sent a new unit. Their old one didn't even have an Ethernet port.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jan 28, 2015 6:43 PM, "Gino Villarini" <g...@aeronetpr.com> wrote: > Move to ip based cc pos > > Gino A. Villarini > @gvillarini > > > > > On Jan 28, 2015, at 7:33 PM, Nate Burke <n...@blastcomm.com> wrote: > > > > I know this is a loaded question, but looking for experience with CCard > machines and VoIP. I have a customer who is using a POTS Ccard machine, > They have tried to get it switched over to IP, but it's not working, and > the vendor is telling them that there is something physically wrong with > the machine, and want's them to buy a new one. Catch is that the vendor is > EOL the machine in October. What's the reliability with trying to run CCard > data over VoIP? I really don't want to get into a situation where it works > 70% of the time, that just seems like it will frustrate everyone. > > > > I have ask if they could source another machine elsewhere to get it > moved over to IP. > > > > Nate > > >