This one is going to be fun too: Telecommunication Access for People with Disabilities

http://www.fcc.gov/guides/telecommunications-access-people-disabilities

Your CEO gets to swear to {insert FCC Deity} on a yearly basis that you have done everything you can to make the Interwebs work for disabled people.

" FCC rules cover basic and special telecommunications services, including regular telephone calls, call waiting, speed dialing, call forwarding, computer-provided directory assistance, call monitoring, caller identification, call tracing and repeat dialing, as well as voice mail and interactive voice response systems that provide callers with menus of choices. "

"When conducting market research, product design, testing, pilot demonstrations and product trials, companies should include individuals with disabilities in target groups for such activities. "

Is being an politician considered a disability?

" The best way to provide the information that the Disability Rights Office needs to assist you, is to complete the Request for Dispute Assistance (RDA Form) <https://esupport.fcc.gov/ccmsforms/RDAformEnglish> online. "

Um... OK.

Mark

Queue someone complaining that I'm being insensitive to the handicapped.... If that's the way you take this, you rather missed the point.



On 3/19/15 4:32 PM, That One Guy wrote:
maybe if across the board providers started strict enforcement of those policies, letting customers know this is all part of this "open internet" they clamored for, the publics support would wane. Minor inconveniences for the ADHD public can move mountains. hehee, everybody should implement dual factor authentication using the postal service as one of the factors

On Thu, Mar 19, 2015 at 3:27 PM, Mark Radabaugh <m...@amplex.net <mailto:m...@amplex.net>> wrote:

    Yep - that's the one.   The FCC likes to fine companies for not
    getting the required statement right.   Oh, you didn't fill out
    the form right - that will be $20,000 please.

    The FCC came up with the rules after the 'pretexting' scandals and
    used a sledgehammer to kill a mosquito.

    In any case it's going to be interesting to see how this plays
    out.   The rules do not prohibit using CPNI data internally for
    marketing, tech support, etc. but I see issues trying to
    authentice callers for things like email passwords, router
    passwords, wifi passwords.

    "Sorry ma'am, we can't reset your password because you can't
    remember your PIN number."

    Mark


    On 3/19/15 4:07 PM, Ken Hohhof wrote:
    Doesn’t CPNI require that we have a written CPNI policy that we
    file annually under threat of a huge fine?  I seem to remember
    Steve Coran warns us each year when the due date approaches and
    about the whopping fine for non compliance.
    I’m guessing this has to cover things like what our employees do
    if someone calls for tech support or wanting to make a change to
    their service, or if their computer guy calls for their PPPoE
    password or to find out what speed plan they are on?  And not
    only verifying the person calling is who they say they are, but
    also that they are authorized on the account?  This could be fun.
    *From:* Bill Prince <mailto:part15...@gmail.com>
    *Sent:* Thursday, March 19, 2015 2:20 PM
    *To:* af@afmug.com <mailto:af@afmug.com>
    *Subject:* [BULK] Re: [AFMUG] Consumer Blogs on "Net Neutrality"
    And entering the data for each subscriber is mostly redundant
    information anyway.  The lat/lon and sector specifications are
    entered in the data for the base station.  That gives you the
    complete polygon for all possible subscribers in the first place.

    bp
    <part15sbs{at}gmail{dot}com>

    On 3/19/2015 11:34 AM, Chuck McCown wrote:
    Good point.  Worth pointing out to the FCC in my opinion.  They
    are breaking their own rules.
    *From:* Adam Moffett <mailto:dmmoff...@gmail.com>
    *Sent:* Thursday, March 19, 2015 12:31 PM
    *To:* af@afmug.com <mailto:af@afmug.com>
    *Subject:* Re: [AFMUG] Consumer Blogs on "Net Neutrality"
    doesn't have to be their *real* name.  You can use an ID number.
    ...though I have seen TONS of them where the ISP put the actual
    subscriber's name as the site name.

    On 3/19/2015 2:27 PM, Chuck McCown wrote:
    Is there name there?
    *From:* Ken Hohhof <mailto:af...@kwisp.com>
    *Sent:* Thursday, March 19, 2015 12:25 PM
    *To:* af@afmug.com <mailto:af@afmug.com>
    *Subject:* Re: [AFMUG] Consumer Blogs on "Net Neutrality"
    Yet we put their lat/lon, street address and site name in a
    public database if we use 3650 MHz.  Who makes us do that again?
    *From:* Chuck McCown <mailto:ch...@wbmfg.com>
    *Sent:* Thursday, March 19, 2015 1:15 PM
    *To:* af@afmug.com <mailto:af@afmug.com>
    *Subject:* Re: [AFMUG] Consumer Blogs on "Net Neutrality"
    It is stored information.  So primarily database files.  I
    don’t think email counts.  They did say SSH qualifies.
    *From:* That One Guy <mailto:thatoneguyst...@gmail.com>
    *Sent:* Thursday, March 19, 2015 12:11 PM
    *To:* af@afmug.com <mailto:af@afmug.com>
    *Subject:* Re: [AFMUG] Consumer Blogs on "Net Neutrality"
    If we use powercode, that database in encrypted as far as I
    know. What bout email communication with a customer?
    Is WISPA going to put out some clarification for us as far as
    what exact requirements would be on our shoulders?
    And this exemption, for tiny bastards like the company I work
    for, will that carry over? I like exemptions to shit.
    On Thu, Mar 19, 2015 at 12:56 PM, Chuck McCown <ch...@wbmfg.com
    <mailto:ch...@wbmfg.com>> wrote:

        I was at a seminar yesterday about this. FCC is proud of
        some huge fines the put on one large company for not
        encrypting customer info.  It was negotiated down to a
        paltry $10m...
        *From:* Mark Radabaugh <mailto:m...@amplex.net>
        *Sent:* Thursday, March 19, 2015 11:54 AM
        *To:* af@afmug.com <mailto:af@afmug.com>
        *Subject:* Re: [AFMUG] Consumer Blogs on "Net Neutrality"
        We get stuck with all of the CPNI requirements. No more
        helping out the kid with his router - the account owner
        MUST be found!  And verify everything with the super secret
        password. Ok - so I exaggerate, but this is going to make
        things more difficult.

        I'm not sure what exactly the point of 'encrypt all
        customer data' is given that the front end is still going
        to be a web interface that happily decrypts every bit of
        data and displays it in plain text.    Never let logic get
        in the way of a bureaucrat implementing a politicians
        talking points.

        Mark

        On 3/19/15 1:50 PM, Ken Hohhof wrote:
        I thought the exemption was only for the enhanced
        transparency requirements, not any of the rest of it.
        *From:* Chuck McCown <mailto:ch...@wbmfg.com>
        *Sent:* Thursday, March 19, 2015 12:47 PM
        *To:* af@afmug.com <mailto:af@afmug.com>
        *Subject:* Re: [AFMUG] Consumer Blogs on "Net Neutrality"
        I have read the whole thing FCC rule.  We all get ROW
        access, we can only do traffic shaping if we are doing it
        for technical reasons and not discriminating (we can
        discriminate, but it has to be all streaming or all
        browsing or all of one certain type of traffic). And we
        must, must, must encrypt all customer info.  Not just keep
        it on an internal network, but any spreadsheet you have
with customer identifying information must be encrypted. I am not seeing a big impact for WISPS. And you are all
        exempt until December 15th too if you have less than
        100,000 subscribers.
        *From:* Jason McKemie
        <mailto:j.mcke...@veloxinetbroadband.com>
        *Sent:* Thursday, March 19, 2015 11:43 AM
        *To:* af@afmug.com <mailto:af@afmug.com>
        *Subject:* [AFMUG] Consumer Blogs on "Net Neutrality"
        Engadget just posted this commentary:
        http://www.engadget.com/2015/03/19/verizon-net-neutrality/
        Not one sided at all, eh?


-- Mark Radabaugh
        Amplex

        m...@amplex.net  <mailto:m...@amplex.net>   419.837.5015 x 1021  
<tel:419.837.5015%20x%201021>



-- If you only see yourself as part of the team but you don't see
    your team as part of yourself you have already failed as part
    of the team.




-- Mark Radabaugh
    Amplex

    m...@amplex.net  <mailto:m...@amplex.net>   419.837.5015 x 1021  
<tel:419.837.5015%20x%201021>




--
If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.


--
Mark Radabaugh
Amplex

m...@amplex.net  419.837.5015 x 1021

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